Job Title: Administration Assistant
Based in Kinangop
Based in Kinangop
Reporting: General Manager
– Production
Purpose
The main role of the administrative assistant is to provide
administrative support for smooth running of the Production department.
·
General administration
·
Planning
·
Reporting
Key Accountabilities
·
Develop, maintain and review administrative systems to achieve
maximum efficiency.
·
Liaise positively and professionally with colleagues and
visitors.
·
Work closely with the production team to assess progress of the
production department.
·
Produce reports on progress within the production department and
outline any developed strategies to improve.
·
Responsible for overseeing any changes and evaluating any
alterations to both external and internal staff.
·
Carry out administrative duties such as filing, typing, copying,
binding, scanning etc.
·
Write letters and emails on behalf of other office staff
·
Cover the reception desk when required
·
Maintain computer and manual filing systems
·
Handle sensitive information in a confidential manner
·
Perform secretarial duties such as: taking minutes for internal
meetings; typing reports and letters.
·
Manage stores, petty cash and office stationery.
·
Manage the physical office space.
·
Resolve administrative problems by analyzing information;
identifying and communicating solutions.
·
Ordering & monitoring office supplies.
·
Basic book keeping and petty cash management.
Client Management
·
Handling client enquiries as well as feedback and documenting
them.
·
Managing customer complaints including finding root cause of
complaints.
·
Offering immediate solutions.
·
Discussing customer feedback fortnightly with Heads.
·
Updating client feedback book.
Qualifications &
Skills
·
Bachelor’s degree, Diploma, Certificate in business
administration or any business related course
·
At-least 3 years of experience in similar role
·
Track record of administrative achievements in previous
engagements
·
Experience in leading and managing high performing teams
·
Aggressive with Good networking skills
·
Presentable and with good command of English with ability to
handle high-end clients
·
Great communication and interpersonal skills
·
An outgoing and friendly personality
·
Ability to multi-task and strong leadership skills
If qualified kindly send your CV to vacancies@jantakenya.com
clearly indicating “Administration Assistant” on the subject line by 28th
January 2019.
