Contract Manager
Job Reference:G4S/TP/3707503/135619
Number of Positions: 5
Job Category: Guarding
Contract Type: Full Time
Salary: Competitive Market Rate Location: Nairobi G4S Business Unit:Kenya
Closing Date: December 7, 2018 Package Description: Basic Salary Medical Benefit Pension Scheme Group Life & Personal Accident Cover
Job Reference:G4S/TP/3707503/135619
Number of Positions: 5
Job Category: Guarding
Contract Type: Full Time
Salary: Competitive Market Rate Location: Nairobi G4S Business Unit:Kenya
Closing Date: December 7, 2018 Package Description: Basic Salary Medical Benefit Pension Scheme Group Life & Personal Accident Cover
Job Introduction
Reporting to the National Operations
Manager , the Contract Manager will be responsible for the effective management
of the contract financial performance. Ensure effective and efficient
management of resources and work processes that will ensure that all the
contractual obligations to customer is achieved in a cost effective manner
whilst the company prescribed procedures and standards are applied.
Responsibilities
Effective Management of the contract
financial performance
·
Drive revenue growth by Identifying
new business opportunities in the sphere of operations through an integrated
security solutions approach
·
Ensure Organic growth in the contract
·
Demonstrate a thorough understanding
of the competitor environment
·
Gross Margin Management
·
Implement cost saving controls
·
Ensure Labour efficiency controls
·
Ensure Overhead controls according to
set targets
·
Achieve price increases and contract
profitability according to set targets
·
Achieve existing revenue growth
·
Assist debt management
Efficient and effective operations
management
·
Coordinate the provision of
contractual and ad hoc security services
·
Ensure that resources are optimally
deployed
·
Locate areas of improvement in the
operations, eliminate waste and propose corrective actions that meet challenges
and leverage growth opportunities
·
Reduce/ Eliminate incidents and
customer claims by carrying out pre-deployment and continuous risk assessments
·
Ensure that operators within the
contract are properly equipped to handle assignments
Effective people Management
·
Maintain excellent employee
motivation , performance management and engagement
·
Ensure that no staff incidents occur,
such as strikes, work stoppages, industrial action
·
Resolve disputes or disagreements
promptly
·
Proper allocation of staffs to
positions to fulfill contract requirements within the branch
·
Ensure appropriate level of employee
training and development
·
Ensure adherence to G4S rules,
regulations and procedures by the operators
Ensure maintenance of customer
service levels
·
Make regular liaison and scheduled
meetings with the customer
·
Address customer requests and
complaints promptly
·
Ensure that all assignments in the
branch have post instructions and emergency procedures
·
Properly investigate incidents and
recommend preventive measures
·
Ensure that assignments within the
contract are properly supervised
·
Ensure that the staff deployed within
the branch are properly trained and equipped to undertake assignments
Ensure Health and safety at work
Qualifications
Knowledge and Qualifications
·
A degree in Business Management or
other relevant qualification
·
Kenya market
·
Kenya legislation
Experience
·
Five years in operations dealing with
people
Technical Skills
·
Financial acumen
·
Conflict Management
·
Negotiation
·
Microsoft Word – Intermediate level
·
Microsoft Excel – Intermediate level
(Advance level are advantageous)
·
Microsoft PowerPoint – Basic level
·
Google suite of products
Behavioural Skills – Management
·
Awareness of the marketing
environment
·
Delivering strategy
·
Driving change
·
Leading people
·
Delivering performance
·
Working with complexity
·
Managing professionally
·
Customer thinking
·
Collaborating and Co-operating
HR Business Partner
Job Reference:G4S/TP/3707503/135353
Number of Positions: 1
Job Category: Human Resources/Health and Safety
Contract Type: Full Time
Salary: Competitive Market Rate Location: Nairobi
G4S Region: Africa
Country:Kenya
G4S Business Unit:Kenya
Closing Date: December 21, 2018 Package Description: Basic salary Pension scheme Medical cover Group personal accident cover
Number of Positions: 1
Job Category: Human Resources/Health and Safety
Contract Type: Full Time
Salary: Competitive Market Rate Location: Nairobi
G4S Region: Africa
Country:Kenya
G4S Business Unit:Kenya
Closing Date: December 21, 2018 Package Description: Basic salary Pension scheme Medical cover Group personal accident cover
Job Introduction
Reporting to the Human Resource
Manager, the HR Business Partner is required to perform the roles of a
business strategic partner, operations manager, emergency responder and
employee mediator, whilst delivering on the G4S Human Resources core standards,
ensuring and adhering to the set G4S Kenya Human Resources processes.
Responsibilities
·
Provide Strategic Partner
support to and with allocated business units
·
Provide Operations Manager
support to allocated business unit
·
Provide Emergency Responder
support to allocated business unit
·
Provide Employee Mediator
support to allocated business unit
·
Ensure business unit
is optimally resourced
·
Ensure business unit complies with
all aspects of HSSEC
·
Ensure business unit is trained to
perform to required standard
·
Ensure business unit’s employee
engagement levels are optimal
·
Ensure fair compensation and
benefit practices in business unit
Qualification
Knowledge and Qualifications
·
Bachelor’s degree in Human Resources
or relevant field
·
National Diploma in Human Resources
and/or Certified Human Resources Professional
·
Kenya Labour market and legislation
knowledge
·
Member of IHRM
Experience
·
Five to eight years in Human
Resources Management in a large business dealing with unionised employees
Technical Skills
·
Business Acumen
·
Conflict Management
·
Negotiation skills
·
Microsoft Word – Intermediate level
·
Microsoft Excel – Intermediate level
(Advance level are advantageous)
·
Microsoft PowerPoint – Basic level
·
ERP system(s)
·
Google suite of products
Behavioural Skills
·
Understanding the organisational
environment dynamics
·
Understanding the organisation’s
goals and objectives
·
Dealing with changing circumstances
·
Supporting and working with others
·
Delivering objectives
·
Dealing with complexity
·
Acting professionally
·
Deliver great customer service
·
Sharing and co-operating
Resourcing Officer
Job Reference:
G4S/TP/3707503/135355
Number of Positions: 1
Job Category: Human Resources/Health and Safety
Contract Type: Full Time
Salary: Competitive Market Rate
Location: Nairobi
G4S Region: Africa
Country:Kenya
G4S Business Unit:Kenya
Closing
Date: December 21, 2018
Package
Description: Basic salary Pension scheme Medical cover Group personal
accident cover
Job Introduction
Reporting to the Resourcing Manager
the Resourcing Officer will be responsible for:
·
Complete screening and vetting
of potential and existing employees and customer employees, in accordance
with the Group, Regional and G4S Kenya screening and vetting policies.
·
Complete screening and vetting of
entities, companies or business names.
Responsibilities
·
Screening of job applications
·
Verifying documents presented
by potential employees
·
Conducting employee background checks
·
Visiting and verifying employee
declared residential address
·
Verifying and confirmation of referee
integrity
·
Accurate and adequate recording of
verified employee background information
·
Assisting in compiling and preparing
employee records for the purposes of integrity examination
·
Ongoing screening and vetting of
employees in high risk areas
·
Opening screening and vetting files
and maintaining employee vetting records
·
Generate screening and vetting
reports
·
Coordinate Interviews
Qualifications
Knowledge and Qualification
·
Bachelor’s degree in: Human Resources
Management, Security related discipline or its equivalent
·
Training In The National Police
Service or the Kenya Defense Forces (advantageous)
·
Membership To Security or HR
Professional Bodies
·
Kenya Market
·
Kenya legislation
Experience
·
3 to 5 years of experience in
security screening or investigation environment
·
Relevant working experience within an
administrative environment
Technical skills
·
Microsoft word-intermediate level
·
Microsoft excel-intermediate
level(advanced level is advantageous)
·
Microsoft PowerPoint –basic level
·
Google suite of products
·
Conflict management
·
Organisation
Behavioral Skills
·
Understanding the organisational
environment
·
Understanding the organisations goals
and objectives
·
Dealing with changing circumstances
·
Supporting and working with others
·
Delivering objectives
·
Dealing with complexity
·
Acting professionally
·
Delivering
·
Great customer Service
·
Sharing and co-operating
Sales and Accounts Executive
Job
Reference: G4S/TP/3707503/135349
Number of Positions: 2
Job
Category: Sales/Retail/Business Development
Contract Type: Full Time
Salary: Competitive Market Rate
Location: Nairobi
G4S Region: Africa
Country:Kenya
G4S Business Unit:Kenya
Closing Date: December 7, 2018
Package Description: Basic
Salary Sales Commission Scheme Pension Scheme Medical Cover Group
Personal Accident Cover
Job Introduction
Reporting to the Sales Manager, the
Sales and Accounts executive will be responsible for achieving set targets
month on month, pipeline management, territory growth, retention of the
existing portfolio in the territory, account penetration and generation of
relevant reports.
Responsibilities
Effective Selling and account
management of G4S Integrated Secure Solutions
·
Managing of individual pipeline &
forecasting.
·
Promotes/sells/secures orders from
existing customers through a relationship-based approach.
·
Acquire new sales within the assigned
territory
·
Initiates and coordinates development
of action plans to penetrate new markets.
·
Provides timely, accurate,
competitive pricing on all completed prospect applications submitted for
pricing and approval, while striving to maintain maximum profit margin.
·
Manage and develop accounts within
the allocated territory by maintaining professional relationships with key
contacts and potential contacts.
·
Conduct Market surveys and develop
appropriate solutions to meet customer needs.
·
Implement account organic growth
strategies and ensure achievement of revenue set targets.
·
Ensures risk and commercial contracts
terms are appropriately applied by business when entering into an Integrated
Security Solutions contracts
·
Support bidding team during tendering
process by providing any relevant supporting information during bidding and re
–bidding.
·
Provide proposals, quotations and
presentations to customers.
·
Meet sales targets as per Key
Performance Indicators:
o Daily sales meeting
o Daily Calls
o Daily Emails
o Daily Proposals
·
Maintains regular customer contact
and communication by utilizing daily planned call cycles and scheduling
daily meetings with existing and potential clients
·
Participate in sales campaigns, sales
drive activities.
Effective Account Management
·
Ensure customer satisfaction measures
and KPIs are developed, achieved and maintained.
·
Build meaningful internal and
external relationships.
·
Liaise with operations to ensure
timely delivery of service and product.
·
Identifies opportunity by translating
our products and services into value for customers
·
Have detailed G4S product/service
knowledge.
·
Speedy dissemination and redress of
customer complaints and queries, in collaboration with relevant service line
manager in charge.
Effective reporting on Sales and
Marketing activities
·
Preparation and submission of monthly
reports:
·
Sales planner – weekly
·
Sales performance report – Weekly
·
Sales Activity Tracker – daily
·
Provide Sales Manager with accurate
information on new and lost business as required.
·
Provide detailed feedback on customer
issues and risks to assist Sales Management in decision-making.
·
Effectively makes use of Salesforce
and other systems to enhance delivery.
·
Any other report as will be required
by the Sales Manager
Ensure Health & Safety Compliance
·
Have knowledge of the company’s
Health & Safety Standards
·
Ensure compliance of Health &
Safety Policy.
Qualifications
Knowledge and Qualifications
·
Degree in Sales & Marketing
o Higher diploma in other business related field will be
advantageous
·
Knowledge of the Kenyan market
·
Proven track record in previous
employment
·
A valid Driver’s License with a
minimum of five years continuous driving experience
Experience
·
2 years in a Service Industry or FMCG
·
Experience in working in fast paced
target driven environment
Technical Skills
·
Basic and Soft Selling Skills
·
MS -Office
·
Planning and Management Skills
·
Presentation Skills
Behavioral Skills
·
Understanding the organizational
environment
·
Understanding the organization’s
goals and objectives
·
Dealing with changing circumstances
·
Supporting and working with others
·
Delivering objectives
·
Dealing with complexity
·
Acting professionally
·
Deliver great customer service
·
Sharing and co-operating
·
Demonstrate high Sales drive