Receptionist
The International Committee of the Red Cross (ICRC) is an impartial, neutral and independent organisation with the exclusively humanitarian mission to protect the lives and dignity of victims of war and internal violence and to provide them with assistance. It also endeavours to prevent suffering by promoting and strengthening International Humanitarian Law and universal humanitarian principles. The ICRC’s Regional Delegation in Nairobi co-ordinates the institution’s humanitarian activities in Kenya, Tanzania and Djibouti.
The International Committee of the Red Cross (ICRC) is an impartial, neutral and independent organisation with the exclusively humanitarian mission to protect the lives and dignity of victims of war and internal violence and to provide them with assistance. It also endeavours to prevent suffering by promoting and strengthening International Humanitarian Law and universal humanitarian principles. The ICRC’s Regional Delegation in Nairobi co-ordinates the institution’s humanitarian activities in Kenya, Tanzania and Djibouti.
Overall Responsibility
The Receptionist is the visitors’
first point of contact. S/he welcomes and facilitates the visitors as well as
handles some administrative tasks.
Responsibilities
·
Welcomes visitors, provides them with
information and directs them to the appropriate staff member; updates lists and
tables, telephone numbers, addresses, etc.;
·
Performs secretarial work (preparing
entry dockets, dispatching mail, updating contacts lists, etc.;
·
Cross-checks invoices related to
reception;
·
Clears letters/parcels to and from
the post office, DHL and/or other couriers;
·
Ensures adequate number of newspaper
and magazine in concerned departments on time;
·
Stamps the arrival date on all
incoming mail;
·
Registers all incoming and outgoing
mail;
·
Receives invoices, mails, parcels,
documents and distributes to the concerned without any delay;
·
Controls access in the main entrance
gate of the delegation;
·
Ensures security rules are applied
and informs security of any incidents or problems related to security.
Qualifications
·
Diploma or Certificate in front
office operations; hotel management or related field from a recognized
institution;
·
Two years’ experience in a similar
position;
·
Must have completed KCSE /”O” level
or its equivalent;
·
Must be Computer literate;
·
Fluent in written and spoken English
and Kiswahili.
How to
Apply
The interested candidates should
submit their applications on or before the 31st December 2018 at 4:30 pm with
the CV, motivation letter, including references details, supporting documents
(Certificates, Diplomas etc) and current and expected remuneration to ICRC
Nairobi Delegation, HR Department via: nai_hrrec_services@icrc.org
The reference Receptionist must be stated in the
application to be valid. If
you do not clearly state the position for which you are applying & attach
the required diploma & other supporting documents, your application may not
be considered.
Only shortlisted candidates will be contacted.
ICRC does not charge a fee at any stage of the recruitment
process. All applications are free for
all candidates and no one should require any payment or compensation during the
recruitment process. May the candidate be asked for any fee, he/she must report
to ICRC HR Department through the recruitment contact.