Customer Relations Assistant II
KSG 13
KSG 13
The
Kenya School of Government (KSG) is a State Corporation established under the
Kenya School of Government Act (No. 9 of 2012).
The
mandate of the School is to provide learning and development programs that
enhance skills and competencies in the public service; conduct research; and
offer consultancy services to inform policy. KSG has six campuses namely
Baringo, Embu, Matuga, Mombasa, Nairobi and eLDi. The School plans to recruit
highly qualified and competent Kenyan citizens to fill various vacant positions
in the Academic and Administration divisions.
Responsibilities
·
Maintain Reception desk
·
Maintain good ambience in the
reception area
·
Provide relevant information to
visitors
·
Respond to visitors queries and
telephone inquiries
·
Direct and guide visitors
·
Register and issue visitors passes
·
Log calls in the telephone calls
register
·
Check the utilization of the
telephone facilities and reporting
·
Make, receive and direct telephone
calls
·
Make follow up on enquiries
Requirements
·
Certificate in Public Relations and
Customer Care; Customer Service; Front Office; Telephone Operators Occupation
Tests/PABX or equivalent from a recognized institution
·
Valid certificate of good conduct
·
Good interpersonal skills
·
Proficiency in computer skills
·
Good communication skills
How to Apply
If
you believe your qualifications and career objectives match the above role,
please submit your application, including a detailed CV; stating your current
position, email address, telephone contacts and the advertisement reference
number so as to reach us on or before January 4, 2019
using the addressed below. Minorities and people with disabilities are
encouraged to apply.
Canvassing
will result in automatic disqualification.
Only
successful candidates will be contacted.
The Director General
Kenya School of Government Council
P.O. Box 23030-00604
Lower Kabete
NAIROBI
Email: hrrecruitment2018@ksg.ac.ke
