Marketing Coordinator
Fairtrade Africa (FTA) is the umbrella organization representing Fairtrade certified producers in Africa. FTA aims to effectively represent producers within the International Fairtrade system and to contribute to livelihood improvement of African producers by increasing access to markets. Established in 2005, FTA has four (4) regional networks – Eastern, Central, Southern, Western and Northern Africa supporting producer activities.
Communications Officer
Fairtrade Africa (FTA) is the umbrella organization representing Fairtrade certified producers in Africa. FTA aims to effectively represent producers within the International Fairtrade system and to contribute to livelihood improvement of African producers by increasing access to markets. Established in 2005, FTA has four (4) regional networks – Eastern, Central, Southern, Western and Northern Africa supporting producer activities.
Main Purpose of Job
To
support and facilitate the fulfilment of FTA strategy implementation through
the development and implementation of appropriate marketing, brand and
partnership strategies and plans that enable the empowerment, participation and
beneficiation of Fairtrade certified farmers and workers through trade, with a
focus on South to South trade and value addition.
·
Producers have started to process and
add value to their certified products as well as alternative products for the
local markets. Mapping of what is being done where needs to be done as a first
step
·
Product Mapping – understanding of
the variety and stages of value addition in both certified and non-certified
products being undertaken by Fairtrade certified producers.
·
Database of producers and value added
products
·
Current routes to market of value
added products
·
Value in dollar terms of products
sold through the various routes to market. Starting with 2017.
·
Producer Readiness – Those who are
already adding value and others with ambitions to do so, need to be assessed to
understand the size of market they can supply.
·
Sustainability of supply
·
Assessment of market readiness and business
and marketing plans in place
·
Scope Insight analysis where
available
·
Assessment of existing business
support structures e.g. MFI
BRANDING
·
Supporting producers to improve
branding and packaging of their products.
·
Facilitate where possible the use of
the FAIRTRADE mark and any other marks developed by Fairtrade Africa.
·
Understanding what resonates with the
African consumer and being aware that different markets need a different
message
Key Deliverables:
·
Identification of pilot products
·
Identification of pilot countries
·
Create brand messages for the target
consumers
·
Create campaigns for increasing
consumer awareness and consumption of Fairtrade products in the identified
pilot countries.
·
Mapping of continental, regional and
national trade platforms for purposes of trade facilitation in identified
target countries/blocs.
·
Lead and manage processes for
developing the FTA brand awareness and marketing strategy at national level in
the identified pilot countries including chambers of commerce and trade support
ministries.
·
Support Fairtrade Africa secretariat
with partnership development with regional trade bodies in the identified pilot
regions.
·
Support regional teams in developing
brand marketing and brand partnerships for the regions to raise awareness of Fairtrade
and the work of Fairtrade Africa in particular with a focus on South to South
trade.
·
Participate in global marketing and
brand partnership initiatives that relate to the prioritised processes such as
Offer to Business and Brand Architecture within the Fairtrade system where
possible.
Key Deliverables:
·
Keep upto date with national,
regional and international trade fairs and ensure that producers are informed
and supported to attend.
·
Organise the African Fairtrade
Convention that brings together producers and other actors in the supply chain.
Requirement
·
Bachelor’s Degree. Master’s Degree in
marketing, agri-business, social sciences or other related Masters programme.
·
At least 5 years’ experience in
marketing and/or social development in a similar environment
·
Knowledge and experience in FMCG in
Africa
·
Understanding of markets and brand
awareness
·
Knowledge of social and economic
rights
Communication demands and Competencies
·
Position demands high level
presentation and writing skills
·
Good organisational skills
·
Strong communication skills
·
Project management skills
·
Ability to engage at all levels
This
job description is intended as a guide and should not be viewed as an
inflexible specification as it may be varied from time to time in the light of
strategic developments following discussion with the post holder. The post
holder will be expected to work to agreed objectives, which should facilitate
achievements of the key responsibilities in accordance with the Performance
Review Process.
Compliance Manager
Fairtrade
Africa (FTA) is the umbrella organization representing Fairtrade certified
producers in Africa. FTA aims to effectively represent producers within the
International Fairtrade system and to contribute to livelihood improvement of
African producers by increasing access to markets. Established in 2005, FTA has
four (4) regional networks – Eastern, Central, Southern, Western and Northern
Africa supporting producer activities.
Team: Programmes
Location:
Nairobi
Fairtrade
Africa Purpose: To improve the socio-economic conditions of African
Fairtrade producers through increased access to better trading conditions.
Job Purpose And Reporting:
The
Social Compliance Manager shall be responsible for supporting Fairtrade Africa
to contribute to gender equality and women’s empowerment through promoting
women’s active participation in the operations of Fairtrade certified producer
organizations.
He/She
will also lead in facilitating the development and implementation of Social
Compliance to all relevant Fairtrade standards which include but not limited to
protection policy for children and vulnerable adults, agreements made on
worker’s rights and trade unions and code of conduct.
Responsibilities
Build
and strengthen capacities on Gender and Child Protection for Fairtrade Africa
·
Facilitate knowledge building on
social compliance and mainstreaming of gender aspects across Fairtrade Africa
and all its members.
·
Develop tools and approaches towards
strengthening Fairtrade Africa’s capacities to support its members on promoting
gender equality and women’s empowerment through Fairtrade and other social,
political and economic activities.
·
Specifically, support Fairtrade
Africa to:
·
Provide information, raise awareness
and build capacity on gender across producer organizations
·
Produce and disseminate materials
that make the case for gender justice
Effective
Management of the gender specific and Social Compliance portfolio with a focus
on quality control and learning
·
Based on the existing gender strategy
and in close collaboration with other programme areas (e.g. Workers’ Rights),
co-design and formulate a gender based programme, translating Fairtrade
Africa’s priorities into interventions.
·
Effective application of Results
Based Management tools, establishment of management targets and monitoring
achievement of results. Coordination of implementation.
·
Complete gender assessments in each
region with a focus on selected value chains, constant monitoring and analysis
of the programme environment, timely readjustment of programme interventions.
·
Provide regular reports on
activities, outputs and outcomes to different audiences.
·
Work closely with the Fundraising and
Strategic Partnership Unit to enable the successful design of gender and child
protection-related project and programmes for which external funding is
required.
·
Proactively feed into unit planning
and manage relevant budget lines in line with financial management procedures
and requirements
·
Work effectively and collaboratively
with various units/functions through joint planning, training and monitoring of
compliance to relevant Fairtrade Standards.
·
Maintain accurate, confidential and
up-to-date documentation on all relevant and available information pertaining
to cases of protection of workers’ rights, children and vulnerable adults
identified or alleged by any individual or organization.
·
Coordinate and support assessment
follow-up and decide with relevant producer organizations’ management on course
of actions to ensure protection of impacted children and/or vulnerable adults including
workers, proven to be at harm
·
Ensure there are operating assurance
mechanisms in place to monitor, review and asses all instruments and processes
involving protection of children and vulnerable adults and workers which are
applicable to all visits to producer organizations. This encompasses Fairtrade
Africa, Fairtrade International, and National Fairtrade Organisations,
consultants, media, researchers, FLOCERT and others.
Create
and Manage Strategic Partnerships
·
Mapping and development of partnerships
with local/global partners which have context-specific expertise on gender
equality and women’s empowerment (in line with global partnership approach).
·
Coordinate partnerships ensuring
efficient and transparent communication and exchange with partners.
Mainstreaming
gender into Fairtrade Africa’s approach to development and implementation of
Social Compliance
·
Work closely with Senior Advisors for
Workers Rights and Social Compliance, Producer Network Staff and FLOCERT in
order to assimilate gender components into, policies, standards, advocacy,
producer support, certification/auditing practices, communications, marketing
and business engagement. Advice on possible areas for support or adjustments in
existing operations.
·
Work closely with other thematic areas
and standards to fully address gender related matters appropriately.
·
Identification of good (gender
empowerment) practices and dissemination of findings across Fairtrade Africa
through guidelines and/or manuals to be disseminated widely across the Producer
Network (especially among Producer Organizations).
·
Lead in organizing relevant events,
attend seminars or conferences as required.
·
Assist producer organizations in the
design, development and implementation of relevant policies, codes of conduct,
including the establishment of self-governing systems pertaining to monitoring
and remediation systems with regard to protection of children, vulnerable
adults and workers.
·
Identify, respond, receive reports
and manage issues involving non-compliance of Producer Network (Fairtrade
Africa) Code of Conduct and/or PN Agreement as they pertain to children,
vulnerable adults and workers.
·
Perform other duties and tasks,
consistent with the skills and expertise as needed
Qualifications
·
University degree in gender/women’s
studies, international development, social science or relevant study field.
·
Other Specialist Training or
Certifications
·
Gender and Child Protection
Knowledge and Experience:
·
Minimum three years’ work experience
in multi stakeholder environments
·
Familiar working with government
institutions and international organizations
·
Proven experience combining formal
expertise on gender mainstreaming and gender equality with experience of
applying these concretely to sector operations, plans, policies and business
processes
·
Proven experience leading action
learning processes, developing gender training tools, and delivering trainings
on gender responsive programming
Professional Skills:
·
Ability to communicate ideas in a
manner conducive to their practical application and comfortable working as part
of a team to add value to collective results
·
Understanding of agricultural
commodity markets and value chains will be an added advantage
·
Excellent report writing skills and
presentation skills
·
Strong understanding of and commitment
to gender mainstreaming.
·
Excellent communication skills and
well-developed interpersonal skills.
·
Highly developed social skills and
ability to listen as well as communicate in different environments ranging from
rural producers to officials representing government institutions
·
Display cultural, gender, religion,
race, nationality and age sensitivity and adaptability
Competencies
·
Passionate commitment – This
competency shows you have a passion, dedication, and proactively can show your
support for FTA.
·
Embracing change – This competency is
about you showing you are flexible and responsive to changing needs. It is
about innovating, doing something new or differently
·
Working together -This competency is
about how we all relate to one another – either as Line Manager and Team, the
Team itself, or colleague to colleague.
·
Delivering results – This competency
is about achieving a high quality of measurable results while at the same time
maintaining or even raising, the quality of work. Knowledge management – This
competency is about working in a way that promotes, information and knowledge
sharing to the team and our broader network
Communications Officer
Fairtrade Africa (FTA) is the
umbrella organization representing Fairtrade certified producers in Africa. FTA
aims to effectively represent producers within the International Fairtrade
system and to contribute to livelihood improvement of African producers by
increasing access to markets. Established in 2005, FTA has four (4) regional
networks – Eastern, Central, Southern, Western and Northern Africa supporting
producer activities.
Team: Programmes
Location: Nairobi
Fairtrade Africa Purpose: To
improve the socio-economic conditions of African Fairtrade producers through
increased access to better trading conditions.
Responsibility
·
Work in collaboration with the
External Communications Officer to manage publicity and media activities,
including handling event enquires and community and Organisational requests for
brand and market involvement.
·
Contribute to key advertising,
communication, sponsorship and media activities
·
Working in collaboration with
relevant staff to create and implement promotional
·
strategies to generate participation
and engagement in regional conferences or other promotional and marketing
initiatives of ECAN.
·
Prepare and distribute media releases
on ECAN issues and program impacts
·
Design, produce and distribute event
correspondence and promotional material.
·
Promote the FTA organisation
positively to key stakeholders and target groups.
·
Assist in website maintenance,
including but not limited to banner updates,
·
content and images.
·
Plan and coordinate social media
activities including updates on Twitter and
·
Facebook
·
Develop and maintain relevant
databases, including producer organization and media contacts.
·
Maintain the production of a range of
publications including newsletters, ECAN
·
news , Brochures and product annual report.
·
Organise and participate in ECAN
Editorial Committee meetings.
·
Assist in providing media training
for ECAN staff, and FTA representatives as required.
·
Work with the regional MEL Officer,
and External Communications Officer to develop, implement and evaluate all ECAN
external communications strategies to promote advocacy issues to key
stakeholders, including government, NFO bodies, service providers, and media.
·
Work with and across units in ECAN to
enhance and promote effective communication; promote cross-unit programs; and
ensure consistency and
·
Quality in communication of ECAN key
priorities and programs.
·
Project manage and coordinate all
regional events for ECAN, in a manner which promotes and encourages
participation from a range of stakeholders and Management
·
promotes and generates support for
ECAN programs.
·
Liaise with key event partners and
significant stakeholders to build positive working relationships
·
Ensure all events run effectively and
within the allocated budget.
·
Identify and manage suppliers of
marketing materials, and other events management logistics.
·
Identify and evaluate suitable
events/expos/exhibitions to enable ECAN exposure.
·
Develop annual events plans and
calendar.
·
Contribute to key advertising,
communication, sponsorship and media activities.
·
Strengthen links with relevant
stakeholders including NFOs, Partners and relevant government departments and other
not-for-profit organisations.
·
Identify opportunities for new
partnerships and sponsorship.
·
Build and maintain relationships with
related organisations and groups to
·
ensure suitable consultation for
promotion activities.
·
Reporting and Prepare accurate and
timely communications reports as directed by the Resources HOR, Senior
Leadership Team(SLT) and other relevant stakeholders.
·
Provide written and verbal
presentations as required.
·
Produce a comprehensive Regional
Congress report.
·
Undertake an evaluation of each
event, maintaining accurate data, including reviewing and reporting against the
objectives of the various events.
·
Maintain current producers and
workers statistics and fact sheets on the ECAN website and as a briefing tool
for the HOR and senior Management team.
·
Assist with the management and
production of information and resources.
·
Develop and maintain communication
templates for country and regional offices, and specific ECAN programs.
·
Demonstrate an active, dedicated
commitment to the FTA Mission and team work, Vision,
and core principles.
·
Actively seek to understand,
communicate and support FTA vision and organisational goals to all
stakeholders, internally and externally.
·
Ensure a high level of
confidentiality and integrity, liaise with others in a professional, respectful
and constructive manner.
·
Attend relevant group seminars and
training sessions.
·
Develop an individual program for
professional development in consultation with developmentthe HOR.
·
Policy andComply with FTA Policies
and Procedures.
·
Comply with all other legislative
requirements.
Quaifications
·
Degree level qualification in
communications or relevant discipline, coupled with
·
Experience in communications, event
management or public relations.
·
High level of skill and in depth
understanding of marketing and communications.
·
Demonstrated success in achieving
high quality outcomes in events management and project management.
·
Demonstrated experience in website
maintenance
·
Ability to manage multiple projects
that meet deadlines and remain within budget.
·
Excellent interpersonal, written and
communications skills, with a high level of proficiency in content writing and
ability to write to a high standard.
·
Demonstrated ability to implement an
internal communications strategy.
·
Experienced design skills with use of
Adobe suite, Illustrator and Photoshop
·
Excellent computer skills and
understanding of database management and online research tools.
·
Highly developed interpersonal
skills, including the ability to effectively negotiate and liaise with a wide
cross section of people, including internal staff, partners, service providers
and the wider community.
·
Previous experience in the
not-for-profit sector.
·
Understanding of and commitment to
Fairtrade Africa-ECAN issues and needs.
How to Apply
Applications will only be considered
if submitted on this form. Please
do not send CVs. Send all applications to recruitment@fairtradeafrica.net Completed applications should be saved in the
applicant’s name, and the position Communication Officer ECAN.