Moko
Home + Living is a growing company bursting with innovation, creativity and
passion. Our customers dream of a better night’s sleep, a welcoming place
to host their guests, a fun and safe place for their children to play.
But they tell us this isn’t easy – they have to settle for low-quality
furnishings or break the bank. Join us in building the products, the
brand and the network to put quality living within everyone’s reach.
Here’s what our team has accomplished in the few years since our founding:
Product Trailblazer Officer
·
Reached over 100,000 Kenyan homes
with our products
·
Attracted global investment to
continue fueling our growth and vision
·
Supported the growth of over 200
small furniture businesses across the country
·
Grown from a start-up to mid-sized
company
Location; Mombasa Rd, Nairobi
Market Research Officer
What You’ll Do
We’re
looking for a Market Research Officer who can match our
customers’ needs with possible products. You’ll have a passion for using
conversations, surveys and any other tool at your disposal to develop a deep
understanding of what our customers want and need. You’ll also be driven
by the challenge of understanding product possibilities from our network of
global suppliers, choosing amongst these using your deep understanding of
our market. Your dream come true is the successful development
and launch of a new product.
The Role In Brief
Dive Deep into Customer Needs
·
Develop a deep understanding of our
re-sellers and end customers through structured conversations, surveys and
other research methodologies
·
Track and
anticipate market trends with respect to style
·
Translate lessons learned into
customer insights which can inform product and design decisions
Support Product Development
·
Work with our supply chain team to
identify global suppliers
·
Research product possibilities
through the global supplier network and match these with
local market needs
·
Support the piloting and launch of
new products based on your work
Career Growth + Compensation
Moko
invests in building the capacity and skills within our team.
Your manager will invest significant time in your career development.
We provide constant, actionable feedback delivered through mentorship from the
management team. Because of our rapid growth, we constantly have new roles
opening up and opportunities in many functions. This results in fast career
growth for those who are ready to take up the challenge.
Qualifications
·
You have training and at least 2
years’ experience in marketing, qualitative research, sales or
customer service.
·
You enjoy working on multiple diverse
projects and tasks simultaneously.
·
You thrive when you are able to take
initiative, you can plan and organize your work around specific goals.
·
You have the skills to undertake
in-depth market research, using qualitative tools such as structured
interviews and direct customer observations.
·
You are excited to turn lessons
learned from research into actionable ways that we can improve our
products and services.
·
You can troubleshoot problems and
offer ideas about possible solutions.
Procurement Officer
Location; Mombasa Rd, Nairobi
What You’ll Do
We
are looking for an individual with an eye for details who is eager to cultivate
good relationships with suppliers. The Procurement Officer will
work closely with various teams to ensure timely and cost-effective sourcing
and inventory management while maintaining high standards of integrity and
accountability. The ideal candidate will support organization-wide efforts in
strategic sourcing, information management and relationship building.
The Role In Brief
Strategic Sourcing
·
Sourcing for new suppliers and
forecasting price trends and their impact on the business.
·
Placing local orders and monitoring
delivery dates.
·
Processing all paperwork relevant to
the purchasing of goods.
·
Negotiate with suppliers for
discounts/better prices
·
Expedite delivery of procured goods
and services.
Information & Inventory Management
·
Conduct weekly demand planning to
determine the needs and requirements for good and services.
·
Generate relevant reports for
purchasing analysis from the accounting system.
·
Sharing/updating daily report on
delivery of local purchase.
·
Managing local purchases documents
and availing this to internal (accounts/operations) in a timely manner.
Compliance and Adherence to Moko Policies and Standards
·
Ensuring compliance to Procurement
law/Company purchasing guidelines and systems.
·
Ensuring compliance with different
statutory legislation.
Supplier Payments
·
Ensure that payments are initiated
for delivered goods and services which have no issues.
·
Reconcile local purchase/supplier
payments.
Relationship Building
·
Build strong and long-term
buyer-supplier relationships with key suppliers.
·
Create and update Supplier database.
Process Improvement
·
Creating innovations to
improve supply chain management processes
·
Attending meetings and trade
conferences/shows as required.
Career Growth + Compensation
Moko
invests in building the capacity and skills within our team. Your manager will
invest significant time in your career development. We provide constant,
actionable feedback delivered through mentorship from the management
team. Because of our rapid growth, we constantly have new roles opening
up and opportunities in many functions. This results in fast career growth for
those who are ready to take up the challenge.
Are You Our Dream Candidate?
·
At least 2 years’ experience
in Supply Chain/ Purchasing.
·
Quality focus. Just getting the job
done is not enough for you. You set high standards and share them with the
team.
·
Strong attention to detail and the
ability to deliver on assigned tasks with independence and little supervision
·
Adaptable and possess a zeal to learn
·
Proactive and possess great
communication skills
·
Eagerness to join a young,
quickly-growing organization and team
Head of Supply Chain
Location; Mombasa Rd, Nairobi
What You’ll Do
Our Head of Supply
Chain is responsible for scaling our distribution to reach millions of
customers. We’re looking for a self-driven and analytical leader with the
ability to lead and grow our operations team and systems toward this
goal. You’ll be excited to solve big problems like developing a
hub-and-spoke distribution model for quick, cost-effective delivery to our
customer’s homes. You’ll be obsessed with order and efficiency, putting
in place the systems needed to organize the work of your team as it expands.
Responsibilities
Lead and grow a world-class distribution operation
·
Turn a distribution operation that
reaches hundreds of thousands of customers into one that reaches millions
·
Develop and implement a hub-and-spoke
distribution model which delivers the quality and reliability of our retail
customers’ dreams
·
Grow and streamline our existing
nationwide delivery service which serves hundreds of small businesses
·
Oversee an increasingly sophisticated
warehousing system and ensure seamless operations as our SKUs grow
Develop and lead a high performing team
·
Invest in coaching and development of
your team, taking advantage of opportunities to grow team members’
responsibilities
·
Maintain a high-performance culture,
setting ambitious targets and rewarding outstanding accomplishment
Implement and manage systems to effectively tackle
increasingly complex work
·
Find opportunities to develop and
improve systems, delegate responsibilities to enable your team to handle more
work with increasing complexity
·
Identify and utilize key control
points, allowing you to maintain quality and accuracy of the growing activities
within your area of responsibility
Career Growth + Compensation
You’ll
join the leadership team of one of East Africa’s most successful growth-stage
companies, playing a key role in our development into a major enterprise.
You’ll learn first-hand how a thriving venture is operated, with opportunity to
expand your skills and responsibilities as your team and our company grow.
We
believe this distinct and rare experience is the most valuable benefit we offer
new leaders who join our team. In addition to this, you’ll earn a
competitive salary and benefits package benchmarked against lean mid-sized companies.
You’ll also be awarded stock options, allowing you to participate in the value
you create as a leader of our team.
Requirements
·
You are a strong leader, and you have
at least 3 years’ experience managing individuals across different functional
areas. You have a proven track record of motivating and developing your
direct reports.
·
You have an entrepreneurial streak
and have drawn energy from working in a young company, start-up environment or
other environment of rapid growth and change. You are adaptable to
changing requirements and you enjoy working on multiple diverse projects and
tasks simultaneously.
·
You thrive when you are able to take
initiative, you are considered very self-managing and do best in an environment
where you are given high-level goals and take initiative to achieve them.
·
You are confident in your own ability
to perform and inspire others to perform, and you are eager to take on
responsibility for a key team within our company. You find the prospect
of being rewarded according to your ability to grow a team extremely
motivating.
·
You have experience developing and
implementing management systems within an organization, and value the structure
and predictability they bring.
·
You possess a strong analytical
toolkit, and you frequently apply quantitative analysis to decision-making.
·
You have managed key internal and
external relationships in another organization and are effective and building
and maintaining such relationships independently.
Administrative Officer
Location; Mombasa Rd, Nairobi
What You’ll Do
Our
administrative team keeps Moko’s office running smoothly so that we can deliver
on our customer’s dreams. From supporting hiring of new team members to
tracking and processing orders, Administrative Officers run the processes the
drive our day to day business. You’ll work closely with members of our
management team, making this a great development opportunity for anyone early
in their administration, HR or accounting career.
Responsibilities
Administrative
Assistants can take on a wide range of responsibilities, we tailor
responsibilities to a team member’s specific skills – here are some common
examples:
Find and support talent
·
Work with management of our talent
team to introduce job applicants to the delight of working with Moko, while
assessing them against the criteria of a particular position
·
Support our employees with on-time
processing of advances, employment contracts, and anything else they need to
work happily and productively
Lay the foundation of accurate, timely accounts
·
Take responsibility for processing
transactions quickly and properly – getting our suppliers paid, our customers’
accounts credited and keeping our records in order
·
Post accurate entries in our
accounting system, and cross-check critical accounting data
·
Ensure all accounting records are
kept properly, in a compliant way and up-to-date
Delight customers with top-notch order processing
·
Check orders against inventory and
accounting records, preparing all that’s needed for dispatch to our customers
·
Ensure our customers receive accurate
order fulfillment, delivered on-time
·
Track and analyse order data to help
us improve our fulfillment operations
Career Growth + Compensation
Moko
invests in building the capacity and skills within our team. Your manager will
invest significant time in your career development. We provide constant,
actionable feedback delivered through mentorship from the management
team. Because of our rapid growth, we constantly have new roles opening
up and opportunities in many functions. This results in fast career growth for
those who are ready to take up the challenge.
Requirements
·
You have training and experience in
administration, HR and/or accounting.
·
You enjoy working on multiple diverse
projects and tasks simultaneously.
·
You thrive when you are able to take
initiative, you can plan and organize your work around specific goals.
·
You have the skills to implement
administrative processes within a team, and value the structure and
predictability they bring.
·
You can troubleshoot problems and
offer ideas about possible solutions.
Production Manager
Location; Mombasa Rd, Nairobi
What You’ll Do
You’ll
take the reins of our growing production operations. This is a key
management and leadership role which will oversee all critical production functions
and advance them to the next level. The Production Manager will
also work closely with various teams to ensure timely delivery to our
customers.
Responsibilities
Production Planning
·
Work with the supply chain department
to forecast and plan for present and future consumption of raw materials to
ensure that materials are always available
·
Evaluate production schedules
and labour requirements to plan team structure and development
·
Develop and
maintain production metrics for quality, delivery, and safety
Team Management
·
Build strong rapport with our
100-person-strong production team through open communication; promote
a positive, safe, productive and efficient work environment
·
Continually analyse, identify and set
expectations to motivate team members to achieve objectives and goals
·
Manage employee training and required
documentation to ensure effective training methods that are in compliance with
current procedures and quality standards
Quality Assurance
·
Ensure that goods produced by your
team always meet quality standards
·
Monitor product standards
at various levels of production and at the point of release so that
the cost of rework is reduced
Continuous Improvement
·
Monitor and recommend necessary
changes to the layout of plant, machinery and production processes
and methods for any new equipment, materials or components
·
Continuously work to improve the cost
of products by optimizing raw materials, labour and utilities
·
Review and recommend appropriate
measures to control and minimize waste levels
·
Review production practices
and equipment; make proposals for improvements to ensure that they are
maximally effective
·
Support research and development to
keep our production team up to date and working with the latest
technology and using the most efficient manufacturing practices
Career Growth + Compensation
Moko
invests in building the capacity and skills within our team.
Your manager will invest significant time in your career development.
We provide constant, actionable feedback delivered through mentorship from the
management team. Because of our rapid growth, we constantly have new
roles opening up and opportunities in many functions. This results in fast
career growth for those who are ready to take up the challenge.
Requirements
·
Strong organizational and record
keeping skills, including the ability to develop operational tools in
Microsoft Excel
·
Strong management and leadership
skills, including the ability to relate well with direct reports, customers and
colleagues. Candidates with at least 3 years’ management
experience managing a large team preferable.
·
Strong professional references
demonstrating professional accomplishment and trustworthiness
·
Knowledge of
good manufacturing practices and
lean manufacturing policies and procedures
·
At least 5 years’ experience working
in a manufacturing setting (process, chemical, mechanical)
·
Technical background is a plus
Technical Maintenance Manager
Location; Mombasa Rd, Nairobi
What You’ll Do
You’ll
take responsibility for ensuring that all the equipment in our growing factory
is operating efficiently and safely. This is a key technical leadership
role that requires leading a technical team in developing and implementing
world-class maintenance systems.
The Technical Maintenance Manager will work closely
with our production teams to ensure maximum uptime.
Responsibilities
Maintenance Systems and Planning
·
Develop and oversee the
implementation of preventative maintenance for all machinery –
including foam processing and woodworking light and heavy equipment
·
Plan and manage stock and supply
chain for spare parts and factory consumables to minimize downtime
·
Regularly review and
update maintenance protocols to ensure best practices
Technical Team Management
·
Lead and coordinate the work of a
team of technicians working across different shifts; ensure they have the
resources and skills to quickly and effectively respond to downtimes
·
Continually analyse, identify and set
expectations to motivate team members to achieve objectives and goals
·
Manage employee training and required
documentation to ensure effective training methods that are compliant with
current procedures and safety standards
Continuous Improvement
·
Continuously work to prevent and
minimize downtime
·
Routinely review machinery and
electrical safety to ensure the highest standards are met
·
Identify opportunities for
cost-effectively implementing equipment redundancies to ensure work
interruptions are minimized in the case of equipment breakdowns
·
Support the planning, installation
and commissioning of new production lines
Career Growth + Compensation
Moko
invests in building the capacity and skills within our team.
Your manager will invest significant time in your career development.
We provide constant, actionable feedback delivered through mentorship from the
management team. Because of our rapid growth, we constantly have new
roles opening up and opportunities in many functions. This results in fast
career growth for those who are ready to take up the challenge.
Qualifications
·
Strong organizational and record keeping
skills, including the ability to develop systems and tools in Microsoft Excel
·
Good management skills, with a track
record managing a small to mid-sized team including technical roles
·
Strong professional references
demonstrating professional accomplishment and trustworthiness
·
Deep technical knowledge of
motor-driven and hydraulic machinery as well as a good working knowledge of
electrical control systems
·
Hands-on experience leading
mechanical maintenance in a factory setting
·
At least 5 years’ experience working
in a manufacturing setting or other environment involving significant machinery
usage
Customer Care Officer
Location; Mombasa Rd, Nairobi
What You’ll Do
We’re
looking to add customer-oriented, analytical people to
our Customer Care team. You’ll be motivated by building
relationships with a portfolio of long-term customers – whether they are
hustling in Gikomba or running a major supermarket. You’ll take pride in
keeping everyone’s accounts in order – making sure the dozens of clients you
manage are fully stocked while keeping on top of their account payments.
Most importantly, you’ll be eager to take on more responsibility and grow your
career as part of our team.
Requirements
Manage Client Accounts
FTake
responsibility for placing orders according to credit rules and credit limit
established by your supervisor
·
Manage customers’ payment schedule
and ensure that customers adhere to credit limits
·
Build long-term relationships with
clients and service recurring order needs
·
Provide all customer support
required by the clients in your portfolio
Network Within the Industry and
Identify New Clients
·
Build and grow relationships within
the furniture manufacture industry
·
Use industry networks and other means
to generate new leads on an on-going basis
·
Develop a strong understanding of
competitors and competing products on the market
Present Products to Prospective Customers
·
Pursue leads, research prospects and
make initial introductory calls
·
Make product presentations which show
an in-depth understanding of our products and the client’s needs
·
Offer recommendations to your
supervisor about creditworthiness of new customers
·
Close relationships and coordinate
orders with our warehouse
Career Growth + Compensation
Moko
invests in building the capacity and skills within our team. Your manager will
invest significant time in your career development. We provide constant,
actionable feedback delivered through mentorship from the management
team. Because of our rapid growth, we constantly have new roles opening
up and opportunities in many functions. This results in fast career growth for
those who are ready to take up the challenge.
Requirements
·
A preference for 1-2 years’
experience in a role with sales or customer relations
responsibilities
·
Extremely strong interpersonal skills
and success developing productive professional relationships
·
A mature professional who can
comfortably relate with business owners and senior purchasing managers
·
Strong analytical skills and
attention to detail—ability to analyse customer statements and
proactively identify and address issues with customer accounts
·
Proficient with Microsoft Word and
Excel
·
Eager to join a quickly-growing
organization and team
Sales & Marketing Officer
Location; Mombasa Rd, Nairobi
What You’ll Do
We’re
looking to add a Sales and Marketing Officer to the
Moko team. You’ll be an analytical person who has a passion for engaging
customers and telling the Moko story. You’ll be self-motivated, keen to learn
on the job and strive to achieve the best possible outcome in everything you
do. You’ll enjoy taking on a variety of tasks, from
managing marketing activations at Moko’s innovative “Sleeping
Station” to running market research surveys.
The Role In Brief
Run Marketing Activities
·
Plan and
execute marketing activations in malls and other locations for Moko’s
mattresses ensuring that KPIs are met
·
Train and manage Moko Brand
Ambassadors to animate the marketing activation in line with the
brand spirit
·
Keep an up to date record of leads
and customers generated and ensure that Brand Ambassadors complete all reports
on time
·
Support
digital marketing team to generate and gather content
for marketing and social media campaigns
Offer Customer Care for our Clients
·
Follow up on leads to coordinate when
orders can be placed and mattresses delivered
·
Coordinate with the “Dreamliner”
delivery team to arrange home deliveries to customers
·
Ensure that payments are collected
and logged in our system
·
Assist customers in case of queries
such as replacement of the product or assistance with product guarantee
Support Market Research
·
Conduct market research and
customers’ insights collections (both online and offline) through surveys or
1:1 interviews
·
Arrange for focus group discussions
and 1:1 interviews as requested by the Brand Operation Manager and Head of
Branding
·
Summarize data collected
from market research and offer recommendations
·
Collect testimonials from customers
and provide insightful feedback to management to develop our products and our
brand
Career Growth + Compensation
Moko
invests in building the capacity and skills within our team. Your manager will
invest significant time in your career development. We provide constant,
actionable feedback delivered through mentorship from the management
team. Because of our rapid growth, we constantly have new roles opening
up and opportunities in many functions. This results in fast career growth for
those who are ready to take up the challenge.
Requirements
·
A preference for 1-2 years’
experience in a role with sales or customer relations responsibilities
·
Previous marketing experience
is a plus, but not a requirement
·
Extremely strong interpersonal skills
and success developing productive professional relationships
·
An enthusiastic individual with
outstanding problem-solving skills to assist customers in their purchase and
after sales journey
·
Strong analytical skills and
attention to detail—ability to analyse data and proactively identify and
address issues
·
An initiative taker who enjoys
working independently once you receive clear directions from the manager
·
Proficient with Microsoft Word and
Excel
·
Eager to join a young,
quickly-growing organization and team
Imports Manager
Location; Mombasa Rd, Nairobi
What You’ll Do
Our
supply chain is at the core of our business, bringing materials from around the
world which are ultimately crafted into locally-made furniture adorning homes
across Kenya. This role will ensure that
our import supply chain grows and develops apace with the company’s
product development and manufacturing plans. The ideal Imports Manager will
be able to manage and grow a strategic global supplier network and ensure
systems and processes are in place to meet growing procurement needs. A
highly analytical, detail-oriented individual who can scour the globe for the
best suppliers while building strong procurement and logistics systems would be
a strong fit for this role.
The Role In Brief
Lead Import Supply Chain Growth And Development
·
Ensure import supply chain
systems, processes and team capacity are apace with company growth
·
Proactively grow the company’s
supplier network for key materials to mitigate risk and keep pace with growing
demand; identify and attend relevant trade fairs and conduct overseas factory
visits
·
Keep up-to-date with global market
changes relevant to our key product lines
·
Develop international sourcing plans
to accommodate increasingly complex sales and manufacturing needs
·
Effectively identify and troubleshoot
problems wherever they may arise along our supply chain and implement
effective, lasting solutions
Manage Key Supply Chain Relationships
·
Manage relationships with key local
and foreign service providers
·
Coordinate work with our
Mauritius-based global sourcing team
·
Oversee key global supplier
relationships and support in building new ones
Achieve Efficient Compliance
·
Keep abreast with local and global
regulatory changes such as those concerning customs and product standards
·
Ensure compliance practices are built
into our systems in an efficient, streamlined way
Career Growth + Compensation
Moko
invests in building the capacity and skills within our team.
Your manager will invest significant time in your career development.
We provide constant, actionable feedback delivered through mentorship from the
management team. Because of our rapid growth, we constantly have new
roles opening up and opportunities in many functions. This results in fast
career growth for those who are ready to take up the challenge.
Requirements
·
Strong organizational and record
keeping skills, including the ability to develop operational tools in Microsoft
Excel
·
Strong management and leadership
skills, including the ability to relate well with direct reports, customers and
colleagues. Candidates with at least 3 years’ management
experience managing a large team preferable.
·
Strong professional references
demonstrating professional accomplishment and trustworthiness
·
Knowledge of good manufacturing
practices and lean manufacturing policies and procedures
·
At least 5 years’ experience working
in a manufacturing setting (process, chemical, mechanical)
·
Technical background a plus
Head of Retail
Location; Mombasa Rd, Nairobi
What You’ll Do
Our Head of Retail is
responsible for scaling our retail presence to reach millions of
customers. We’re looking for a self-driven
and
analytical leader with the ability to set strategies to grow the numbers of
customers that can enjoy Moko’s products and systems toward this goal. You’ll
be excited to solve big problems like creating and scaling Moko home delivery
model or coming up with the best plan to grow Moko’s pop-up stores country
wide. You’ll be passionate about managing people and leading and growing a
team.
The Role In Brief
Lead The Outbound Growth Of Moko Products Through B2c And
B2b
·
Launch and grow our network of pop up
stores – called dream stations – to bring the Moko’s dream experience to our
customers and generate outbound leads
·
Launch and grow Moko’s showrooms –
the place where the Moko ah-ah moment happens
·
Spearhead the introduction of Moko
products in supermarkets managing payments and account receivables
·
Run A/B tests in point of sales to
identify best strategies for growth and expansion
·
Liaise with the Head of
Branding to ensure that Moko’s pop up stores, showrooms and supermarkets are in
line with the brand message and voice
·
Coordinate with the operation team to
ensure smooth deliveries of products and to bring the Moko dream to the homes
of our clients
·
Implement and manage systems to
effectively tackle increasingly complex work
·
Create a plug and play script to
enable a rapid growth of our pop-up stores and showrooms across the country
·
Create and manage systems to ensure
that all the outbound leads are recorded and followed up on time
·
Create systems with other departments
to ensure that payments are recorded on time, mattresses and other Moko’s
products are available when needed, raw materials are ordered on time
Develop and lead a high performing team
·
Anticipate and plan for hiring needs
in line with the projected growth
·
Invest in coaching and development of
your team, taking advantage of opportunities to grow team members’
responsibilities
·
Maintain a high-performance culture,
setting ambitious targets and rewarding outstanding accomplishment
·
Create a culture where decisions are
based on data and innovation and creativity come first
Career Growth + Compensation
You’ll
join the leadership team of one of East Africa’s most successful growth-stage
companies, playing a key role in our development into a major enterprise.
You’ll learn first-hand how a thriving venture is operated, with opportunity to
expand your skills and responsibilities as your team and our company grow.
We
believe this distinct and rare experience is the most valuable benefit we offer
new leaders who join our team. In addition to this, you’ll earn a competitive
salary and benefits package benchmarked against lean mid-sized companies.
You’ll also be awarded stock options, allowing you to participate in the value
you create as a leader of our team.
Requirements
·
You have experience managing people
and growing a small team to the next level
·
You are an extremely fast and adept
learner – able to quickly and deeply understand complex systems and problems.
·
You enjoy applying your
problem-solving and strategic thinking skills to a variety of diverse
challenges.
·
You have a strong analytical toolkit
and frequently apply quantitative analysis to decision-making.
·
You thrive when you are able to take
initiative, you can plan and organize your work around specific goals.
·
You are excited to turn lessons
learned from practical trials into actionable ways that we can improve our
brand experience and services.
·
Whether it’s coordinating work across
multiple teams, implementing a new system or prototyping new expansion models –
you like to get into the details and don’t mind “getting your hands dirty.”
Retail Branch Manager
Location; Mombasa Rd, Nairobi
What You’ll Do
Moko’s
goal is to change the way people experience their everyday home. We have an
ambitious development pipeline that spans mattresses to sofas with the goal of
making our customers’ dream of leading a modern lifestyle a reality. We’re
looking to add a Retail Branch Manager aka Get Things
Done Manager.
As
the Get Things Done Manager, you’ll be responsible for running Moko’s
day-to-day brand operations. You’ll be an excellent project manager who
is able to joggle a variety of tasks under tight timelines. You’ll put into use
your knowledge of marketing and you’ll push the day-to-day activities to see
Moko’s vision become a reality for our customers. Finally, you’ll be excellent
people manager, who can motivate and grow the team.
The Role In Brief
·
Under the direction of the Head of
Brand and Product Development, lead the day-to-day implementation of the Moko
work plan so that we can help our customers achieve the modern lifestyle they
dream of
·
Act as a liason to senior management
and directors to keep them up to date about operations and projects implemented
·
Coordinate and manage the weekly
activities of the napstars, the marketing team that brings the Moko dream world
to our customers
·
Lead and coordinate the capacity
planning and hiring strategy of the Napstar team and ensure their training in
line with activities planned in the marketing calendar
·
Create a high performance culture in
the napstar marketing team where KPIs are always met and decisions are taken
based on data. Foster an environment where new ideas are brought up by team
members
·
In coordination with Head of Brand
and Creative Director develop a training for the marketing team to ensure that
the Moko story is told with a consistent voice and in an engaging way by our
team
·
Liaise with the delivery team so that
to-the-door deliveries of mattresses happen on time. Coordinate with the
operation team to manage an efficient use of resource and effective capacity
planning
·
Liaise with supermarkets, malls and
other sites to ensure that we have all the approvals and permits necessary for
a smooth set up and running of marketing activations
·
Support the screening and recruitment
of suppliers, contractors and other consultants necessary for the implementation
of the work plan
·
Manage the day-to-day coordination
with suppliers, constructors (e.g. to build a sleeping station or
showroom-in-a-container) and other consultants so that work is completed on
time and with the level of quality expected
·
Provide operational support to
implement market research activities for the development of new marketing
activities ideas and for the conception and design of the first Moko’s sofa
collection!
Career Growth + Compensation
Moko
invests in building the capacity and skills within our team.
Your manager will invest significant time in your career development.
We provide constant, actionable feedback delivered through mentorship from the
management team. Because of our rapid growth, we constantly have new
roles opening up and opportunities in many functions. This results in fast
career growth for those who are ready to take up the challenge.
Requirements
·
You have experience (preferably 3
years) in retail or sales or marketing and are talented in hiring
and managing people
·
You have a passion for training
people and growing your team
·
You are a go getter and enjoy
figuring out what it takes to get things done on time in the most efficient way
·
You are an exceptional
project manager and able to come up with and execute a detailed plan
·
You preferably have a creative side
and can propose how marketing activation can be optimized and new ideas
introduced
·
You thrive when you are able to take
initiative, you are considered very self-managing and do best in an
environment where you are given high-level goals and take initiative to achieve
them
·
You possess a strong analytical
toolkit, and you frequently apply quantitative analysis to decision-making
·
You pay extra attention to details in
everything you do without losing sight of the big picture and the goals that we
want to achieve
·
You have the ability to convince
people and negotiate partnership with suppliers and contractors
Product Trailblazer Officer
Location; Mombasa Rd, Nairobi
What You’ll Do
We’re looking to add a detail-oriented,
analytical person to our Customer Engagement team that can help us find new
product opportunities. We have an ambitious plan to expand the products that we
can offer and you’ll blaze new trails to make that dream a reality. You’ll have
a passion to discover new things and understand the details of how people use
furniture products. You’ll be eager to research and develop products that
will find their way into hundreds of thousands of homes. Most
importantly, you’ll be eager to take on more responsibility and grow your
career as part of our team.
The Role in Brief
Conduct market research to define
product specifications
·
Work in close collaboration with the
Head of B2B to generate new product ideas which align with our business goals
·
Support the process of new product
introduction, from conception through to research, testing and launch
·
Work with members of our sales team
to understand product specifications according to their experience with our
customers
·
Conduct direct market research with
retailers, fundis and end users to generate insights around product features
·
Prepare product briefs to be shared
internally and externally
·
Analyze and propose adjustments to
product briefs based on suppliers’ constraints
Engage a global supply base to turn
product ideas into reality
·
Engage with our existing
international supplier network to understand manufacturing techniques, costs
and other parameters
·
Research and reach out to new
potential suppliers who can offer additional product options or better value
for money
·
Hone in on the ideal supplier for a
product based on what you learn through conversations and exchanging product
information and samples
·
Initiate trial orders to test new
products in the market toward the goal of a full-scale roll out
·
Engage a wider supplier base for
existing products in search of opportunities to deliver better value for money
Career Growth + Compensation
Moko invests in building the capacity
and skills within our team. Your manager will invest significant time in your
career development. We provide constant, actionable feedback delivered through
mentorship from the management team. Because of our rapid growth, we constantly
have new roles opening up and opportunities in many functions. This results in
fast career growth for those who are ready to take up the challenge.
Requirements
·
A preference for 1-2 years’
experience in market research
·
Strong analytical skills and
attention to detail
·
Curiosity to find out product
requirements and how to find best balance between customers’ preferences and
suppliers’ constraints
·
Extremely organized and able to keep
track of different concurrent tasks
·
An ability to communicate things
clearly and in details
·
Proficient with Microsoft Word and
Excel
·
Eager to join a quickly-growing
organization and team
How to Apply
Please visit our website moko.co.ke/careers and
apply through our online form, Common
Application – All Positions.
