Branch Manager
The Automobile Association of Kenya (AAK) is a national motoring Members Club with a long heritage that is dedicated to promoting and safeguarding the interests and safety of its Members while on the road. AAK offers diverse and unique range of technical products and services and is internationally affiliated to the Federation Internationale de L’Automobile (FIA).
Key Responsibilities
Requirements:
Responsibilities
Qualifications
The Automobile Association of Kenya (AAK) is a national motoring Members Club with a long heritage that is dedicated to promoting and safeguarding the interests and safety of its Members while on the road. AAK offers diverse and unique range of technical products and services and is internationally affiliated to the Federation Internationale de L’Automobile (FIA).
The Association wishes to fill the
following position:
Job Description
Reporting to the Head of Business
Development, the position will be responsible for coordinating all the branch
matters including people, Assets custody, Marketing, Public relations,
evaluating departmental activities and general administration.
Key Responsibilities
·
In charge of all branch operations
and administration.
·
Promoting, growing sales, retaining
clients for the entire Association’s product portfolio that includes
Membership, Road Services, Driving School, Valuation, Training, Touring &
Licensing and AA Insurance Brokerage.
·
Ensuring performance goals and
targets are met and implement and execute all sales and marketing strategies at
branch level.
·
Implementing all brand awareness
campaigns, promotional activities/events and representing the Association in
key partner events, business & GOK forums and activities.
·
Preparing weekly and monthly Sales
& pre-plan reports.
·
Managing employees at branch level
and safeguard the Association’s Assets e.g. Vehicles, furniture and ensuring
all branch collections are receipted/banked intact.
·
Marketing all AA products and
services while maintaining quality service by enforcing quality and handling
customer service problems.
·
Maintaining and upholding the entire
branch Systems and Controls as per the Association policies, rules, procedures
and norms, recommending their improvements on a timely basis.
·
Managing all clients and other third
party stakeholders as per the Association procedures, norms, policies and
rules.
·
Recommending system improvements as
well as contribute to team effort by accomplishing related results as required.
·
Public Relations – link between the
AA and the public e.g. Police, Examiners, Suppliers, County Government.
·
Maintaining high discipline levels
with clear understanding of the Association’s Mission Statement and Vision in
order to achieve set objectives.
·
Managing annual staff appraisals and
leave schedule in liaison with the HR Department.
·
Inducting of new staff members within
the branch.
·
Gathering relevant information,
clients’ feedback, market intelligence and relaying the same to Department
Heads for improvement of the various services offered.
·
Handling staff welfare matters
through regular meetings to keep up to date with issues that might adversely
affect motivation levels or teamwork.
·
Counter checking that valuation
reports issued in the branch are paid for or LPO’s are provided before counter
signing them and accord the necessary assistance to the Valuers especially
travel facilitation and communication to clients.
·
Approving of weekly/monthly returns
for Driving School, Valuation, Touring & Licensing and Membership
departments while verifying their accuracy before countersigning.
·
Assisting in debt collection and
procurement of LPOs for all accounts falling within your region.
·
Adhering to the set standards of
business and the Human Resource Policy Manual.
Requirements:
For appointment to this position one
must have:
·
Degree in a Business Management
Course or its equivalent
·
Minimum 2 Years’ experience in a management
position.
·
Ability to work with minimum
supervision.
·
Excellent negotiation skills
·
Good presentation and communication
skills.
·
Strong interpersonal and relationship
management skills.
·
Leadership qualities.
·
Marketing background/experience will
be an added advantage.
Systems Administrator
The Automobile Association of Kenya
(AAK) is a national motoring Members Club with a long heritage that is
dedicated to promoting and safeguarding the interests and safety of its Members
while on the road. AAK offers diverse and unique range of technical products
and services and is internationally affiliated to the Federation Internationale
de L’Automobile (FIA).
The Association wishes to fill the
following position:
Reporting to the Chief Information Officer, the position holder will be responsible for developing, administration and maintenance of mobile apps, iOS and Android, gathering requirements around functionality and translating those requirements into robust and effective web and mobile solutions, designing mobile user interfaces, developing and maintaining mobile applications, enhancing web/mobile user experience.
Reporting to the Chief Information Officer, the position holder will be responsible for developing, administration and maintenance of mobile apps, iOS and Android, gathering requirements around functionality and translating those requirements into robust and effective web and mobile solutions, designing mobile user interfaces, developing and maintaining mobile applications, enhancing web/mobile user experience.
Responsibilities
·
Analyze internal client and market
needs and lead teams in developing innovative and value add solutions to
improve life’s and enhance business performance.
·
Deliver across the entire app life
cycle –concept, design, build, deploy, test, release to app stores and support.
·
Analyze internal client and market
needs and lead teams in developing innovative and value add solutions to
improve life’s and enhance business performance
·
Ensure that a program continues to
function normally through software maintenance and testing
·
Document every aspect of an
application or a system as a reference for future maintenance and upgrades.
·
Maintain and support systems once
they are up and running.
·
Developing application programming
interfaces (APIs) to support mobile functionality.
·
Design, develop and maintain
databases so that clients and staffs information is secured.
·
Design, develop, maintain and
validate in-house software.
·
Working along with users to create
and maintain a robust framework to support the apps/web.
·
Working with the users to build the
interface with focus on usability features.
·
Create compelling mobile device
specific user interfaces and experiences.
·
Optimizing performance for the apps
/web.
·
Keep up to date on the latest
industry trends in the mobile/web technologies.
·
Supervise, mentor and coach your
direct reports.
Qualifications
·
Required Bachelor’s degree – Computer
Science, Software Engineering or Equivalent.
·
Proven development experience in
desktop and mobile apps development minimum 3 years’ experience.
·
Excellent knowledge in information
architecture, human computer interaction and mobile usability design
principles.
·
A track record of delivering
successful products.
·
Strong OO design and programming
skills in Objective-.C
·
Familiar with iOS SDK (UIKit, Cocoa
Touch, Core Data, Core Location, etc)
·
Familiar with xcode.
·
Strong OO design and programming
skills in Java (J2EE/ J2ME).
·
Familiar with the Android SDK.
·
Knowledge of SQLite, MySQL or similar
database management system.
·
Familiar with Eclipse.
·
Understanding of other compiled
languages
·
Experience on web service integration
(SOAP, REST, JSON, XML)
·
Experience of development using web
technologies
·
Good understanding of OO programming
and design patterns
·
Good understanding of HTML5,
JavaScript, jQuery, Ajax and PHP
·
Experience building web and native
apps
·
Experience using social media APIs
·
Using version control (e.g. SVN,
Ansible)
Desirable skills:
·
LAMP development experience.
·
PHP frameworks.
·
Creative design skills.
·
Working with a content management
system such as Drupal.
·
Accuracy and attention to detail.
·
Mathematical aptitude and strong
problem-solving skills.
·
An understanding of the latest trends
and their effect on a commercial environment.
·
Teamwork skills, because most
projects require input from individuals in different roles.
·
Self-development skills to keep up to
date with fast-changing trends
How to Apply
Apply by 30th October 2018, to jobs@aakenya.co.ke
