NGO Jobs in Kenya - Lordship Africa

Sales & Marketing Manager

The Sales and Marketing manager will be responsible for planning and implementing sales, marketing and product development programs, both short and long term, targeted toward existing and new markets by performing the following duties personally or through subordinates.

Responsibilities

·         Day to day management of the sales team ensuring they are on track for achieving KPI’s.

·         Setting sales and marketing KPI’s to manage activity within the team.
·         Training the sales team on sales techniques and giving advice.
·         Managing and updating the Customer Relations Management system effectively with all appropriate data.
·         Performance management of the sales team.
·         Overseeing all marketing activity and ensuring it fits with the marketing strategy.
·         Managing the company’s social media accounts and posting relevant content.
·         Arranging for the company to attend relevant industry events and conferences.
·         Researching potential target industries and customers.
·         Attending meetings with customers alongside sales consultants.
·         Putting together a content marketing strategy for the company.
·         Making sure the company is Search Engine Optimized to maximize inbound sales opportunities.
·         Develops and implements strategic marketing plans and sales plans and forecasts to achieve corporate objectives for products and services.
·         Develops and manages sales/marketing operating budgets.
·         Plans and oversees advertising and promotion activities including print, online, electronic media and direct mail.
·         Develops and recommends product positioning, packaging and pricing strategy to produce the highest possible long-term market share.
·         Ensures effective control of marketing results and takes corrective action to guarantee that achievement of marketing objectives falls within designated budgets.
·         Oversees and evaluates market research and adjusts marketing strategy to meet changing market and competitive conditions.
·         Monitors competitor products, sales and marketing activities.
·         Establishes and maintains relationships with industry influencers and key strategic partners.
·         Guides preparation of marketing activity reports and presents to executive management.
·         Establishes and maintains a consistent corporate image throughout all product lines, promotional materials, and events.
·         Directs sales forecasting activities and sets performance goals accordingly.
·         Represents company at trade association meetings to promote product.
·         Meets with key clients, assisting sales representative with maintaining relationships and negotiating and closing deals.
·         Coordinates liaison between sales department and other sales related units.
·         Analyzes and controls expenditures of department to conform to budgetary requirements.
·         Assists other departments within organization to prepare manuals and technical publications.
·         Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion.
·         Reviews and analyzes sales performances against programs, quotes and plans to determine effectiveness.
·         Directs product research and development.

Requirements

·         Master’s degree in Marketing, MBA or relevant field.
·         Bachelor’s degree in Marketing, Business Administration or any relevant field.
·         Strong background in the Sales and Marketing field.
·         All round sales and marketing experience gained from a similar sized organization.
·         Excellent motivational and leadership skills to inspire performance.
·         Highly motivated with a genuine drive to succeed.
·         Flexible and creative.

·         Knowledge of current marketing trends and multimedia platforms.
·         Strong budgeting and computer skills.

Front Desk Assistant
Job Brief:  clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

·         Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
·         Greet and welcome guests
·         Answer questions and address complaints
·         Answer all incoming calls, screen and redirect them or taking messages.
·         Receive letters, packages etc. and distribute them.
·         Prepare outgoing mail by drafting correspondence, securing parcels etc.
·         Check, sort and forward emails
·         Monitor office supplies (stationery, toiletries and kitchen items) and place orders when necessary.
·         Keep updated records and files.
·         Take up other duties as assigned (travel arrangements, schedules etc.)
·         Represent the company in a modest and professional manner.
·         Assist in undertaking research for the sales team.
·         Issue Timely reports to the H.O.D as required.
·         Perform duties to a high professional and ethical standard
·         Assist the sales team in preparing for events.
·         Assist with client hosting and tour of the show apartment.
·         Assist in preparing documents such as presentations, purchase agreements and other relevant documents involved in the sale of our properties.
·         Arrange meetings for the team and management when required to.
·         Perform any other duties as may be assigned by management from time to time

Qualifications

·         At least 3 years’ relevant experience in a corporate setup.
·         A bachelor’s degree in business administration or a relevant field.
·         Secretarial Studies are an added advantage.
·         Experience in the Real estate or sales industry highly desirable.
·         Strong communication and interpersonal skills.
·         Articulate, well groomed, confident with excellent presentation skills.
·         Ability to perform duties with minimal supervision.
·         Outgoing, confident and high integrity individual.
·         Excellent knowledge of MS Office (especially Excel and Word).
·         Familiarity with operation of office machines.
·         Knowledge of office management and basic book keeping.
·         Proficient in English (oral and written).
·         Good organizational and multi-tasking abilities.
·         Problem-solving skills.
·         Customer service orientation.
How to Apply
We are an equal opportunity employer and we value diversity at our company.
If you meet the above requirements and qualifications, please send your resume to Recruitment@lordshipafrica.com on or before the 15th of October 2018.
We are only recruiting for the position above, do not send applications for other positions. Keep checking our website for openings.