Goods Inwards Clerk
Scope:
Responsibilities
Qualifications
Scope:
Ensure the efficient receiving,
unloading, and processing of deliveries ensuring that all deliveries match up
to the purchase order and specifications with regard to quality, quantity,
price, etc. in accordance with the policies, procedures, and standards laid out
by Management to ensure maximum internal and external customer satisfaction.
Responsibilities
·
Maintain complete knowledge of and
comply with all departmental policies/service procedures/standards.
·
Maintain complete knowledge of
correct maintenance and use of receiving equipment and ensure they are used
only as intended.
·
Receive, unload, and process
deliveries of goods to the hotel.
·
Verify received goods against the
purchase orders by taking into account the quantity and quality of the received
products as well as expiry date.
·
Stage merchandise by department, mark
appropriately for placement in facility, and deliver/store merchandise to
appropriate department per the guidelines.
·
Verify and track received inventory
and complete inventory reports and logs per the guidelines.
·
Reconcile shipping invoices and
receiving reports to ensure count accuracy.
·
Resolve discrepancies noted in
received goods immediately per the guidelines.
·
Receive, store, ship, and deliver
incoming and outgoing department packages and mail.
·
Secure the receiving room and its
contents, ensuring safekeeping of packages.
·
Verify quantity and condition of packages
upon receipt prior to delivery to guest.
·
Coordinate with Front Desk and Guest
Relations regarding packages received for guests.
·
Maintain accurate tracking system on
all shipping and receiving transactions, including receiving guest signatures
for received packages per the guidelines.
·
Communicate with proper management
regarding any loss or damage with packages.
·
Ensure all deliveries are received at
the designated receiving area only per the guidelines.
·
Ensure all invoices are stamped and
dated with the appropriate receiving stamp upon deliveries per TTH guidelines
·
Ensure all invoices are signed with
name from related department heads per the guidelines.
·
Ensure that HACCP points are taken
into consideration while receiving items and must follow the Hygiene standards.
·
To prepare daily receiving reports
for all goods received in the system.
·
Maintain confidentiality of hotel
data.
·
Report accidents, injuries, and
unsafe work conditions to manager per the guidelines.
·
Attend an actively participate in the
departmental meetings. To read and understand the hotel’s Employee Handbook and
adhere to the hotel’s rules and regulations and in particular, the policies and
procedures relating to Fire, Hygiene, Health and Safety.
·
Adhere to hotel grooming, personal
hygiene and uniform standard as per the guidelines.
·
Adhere to scheduled work times by
reporting promptly as scheduled.
·
Skills and Other Competencies
·
Excellent reading, verbal and written
English skills.
·
Capable of effectively &
efficiently handling multiple tasks.
·
Mathematical and analytical skills.
·
Be tech savvy and have a working
knowledge of various computer software programs (MS Office, Receiving Software)
·
Customer service oriented with a
positive, energetic, and outgoing can do attitude.
·
Well-organized and detail-oriented.
·
Have a high degree of emotional
intelligence and a high level of self-confidence.
·
Be able to remain rational and calm
under pressure.
·
Be able to work under variable
temperature conditions (or extreme heat or cold), under variable noise levels,
and outdoors/indoors.
·
Be able to stand or walk for an
extended period.
Qualifications
·
3 years in a similar role in a busy
Purchasing department
·
Experience in a similar
establishment, ideally in a large, multi-outlet 4 or 5 star hotel environment
·
Diploma/Degree in Purchasing and
supply chain management or any other related course.
How to Apply
