Full time job opening for Waiters
and Waitresses, preferably fresh graduates, with
minimal experience (max 6 months).
General Synopsis
You often meet with managers and chefs
before each shift to discuss the menu or specials, review ingredients for
potential food allergies or talk about any food safety concerns. You also
discuss coordination between the kitchen and the dining room and review any
customer service issues from the previous day or shift.
General Synopsis
You are responsible for ensuring that
customers have a satisfying dining experience. You are expected to provide
fast, efficient and courteous service.
Role and Responsibilities
·
Greet and escort customers to their
tables
·
Present menu and provide detailed
information when asked (e.g. about portions, ingredients or potential food
allergies)
·
Prepare tables by setting up linens,
silverware and glasses
·
Inform customers about the day’s
specials
·
Offer menu recommendations upon
request
·
Up-sell additional products when
appropriate
·
Take accurate food and drinks orders,
order slips or by memorization
·
Communicate order details to the
kitchen staff
·
Serve food and drink orders
·
Check dishes and kitchenware for
cleanliness and presentation and report any problems
·
Arrange table settings and maintain a
tidy dining area
·
Deliver checks and collect bill
payments
·
Carry dirty plates, glasses and
silverware to kitchen for cleansing
·
Meet with restaurant staff to review
daily specials, changes on the menu and service specifications for reservations
(e.g. parties)
·
Provide excellent customer service to
guests
Requirements
·
Attentiveness and patience for customers
·
Strong organizational and
multitasking skills with the ability to perform well in a fast-paced
environment
·
Active listening and effective
communication skills
·
Team spirit
·
Flexibility to work in shifts
·
Qualifications and Education
Requirements
·
Proven work experience as a waiter or
waitress (Maximum 6 months)
·
High school diploma; food safety
training
Qualified and interested applicants
to URGENTLY send their application, and CV to recruitment@amsol.co.ke,
explicitly indicating the position in the email subject line.
Only short-listed candidates shall be
contacted.