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Kenya Airways Jobs and Vacancies in Nairobi

IT Security Administrator


To ensure the security of Kenya Airways information and supporting infrastructure by putting in place measures, solutions and processes to mitigate any information security risks.



·         Conduct regular vulnerability assessments on the company’s IT infrastructure and ensure timely remediation. Ensure regular independent vulnerability assessment and penetration testing of IT systems and network.

·         Manage and monitor SIEM, log correlation, privilege access and identity access management systems and processes.
·         Management and monitoring of data leakage protection / data loss prevention and database security solutions and processes
·         Application controls assessment of developed systems, system changes / upgrades and new systems to identify systems risks and security gaps. Ensure timely closure of security findings and remediation of vulnerabilities.
·         Conduct regular reviews of security logs and application audit trails ensuring prompt reporting and resolution of incidents.
·         Review network and architecture designs. Evaluate compliance to applicable security standards.
·         Support policy formulation, standards development, risk assessments, information security awareness and compliance monitoring processes.
·         Research, evaluate, implement and support enterprise information security systems/tool


·         Bachelors Degree in Computer Science, ICT or related field.
·         Strong working knowledge of operating systems, networks or databases
·         Knowledge of information security standards and best practices such as ISO 27001/2, PCI DSS, CoBIT
·         Information security certifications such as CISA or CISSP (or their equivalent) is an added advantage
·         Knowledge and experience in vulnerability assessment, information security auditing, threat management solutions, endpoint security, email security, information security awareness and database security
·         At least 2 years of experience in information security, networking or systems administration.
·         Good understanding of risk management and change management practices
How to Apply

Revenue Inventory Senior Analyst
The Senior Groups analyst is responsible for maximizing airline revenue using the Group Tool.
This role will manage the day-to-day functions in the Group’s team with the responsibility of developing group’s strategies and policies, in line with the demand strategy.
Position description:
·         Support Groups’ analysts , managing groups’ performance  through the use of Revenue management best practises
·         Evaluate and price group requests to ensure that low fare group bookings do not displace higher revenue customers on prime service.
·         Work with Pricing/Inventory  and Sales to ensure guidelines for group policies, prices and contracts are competitive
·         Provide group reports/tracking data as needed.
·         Ensure appropriate communication both within and outside of Revenue management.


·         Reports to Revenue Manager Inventory
·         Provides overall leadership support to group analysts
·         Ensures optimal and efficient use of the groups tool: high quality output
·         Work with Demand Flight analysts to set strategy for group acceptance guidelines
·         Periodic review of groups terms and conditions in liaison with Pricing and Inventory
·         Monitor/analyse key group performance measures
·         Tracks utilization of groups
·         Identifies poor performing markets and works with sales to improve performance
·         Maintaining the Groups section dashboard
·         Manages series and allotment programs for the network


·         At least 3 years’ experience in Revenue Management
·         Bachelor’s degree in a Commercial related field e.g Statistics, Economics or Commerce
·         Mastery of the company’s Revenue Management Groups’ tool
Other skills
·         Strong analytical skills
·         Strong leadership and people management skills
·         Excellent skills in analysis for high quality commercial solutions.
·         Commercial orientation
·         Entrepreneurial skills
·         Helicopter view but with an eye to detail
·         Revenue and cost conscious
·         Customer focus and good PR
·         Decisive and confident and result oriented
How to Apply

Interline Analyst
To proactively negotiate all IATA Interline Agreements, Special Prorate Agreements and Codeshare agreements, distribute all Zonal Employee Discount based fares and Taxes in all markets to maximize revenue.


·         Initiate, plan and negotiate SPA with other carriers and set competitive prorates to boost KQ revenue from beyond markets where KQ is offline on Code shares and Block-space Agreements
·         Prepare, coordinate and action the filing and distribution of the following: –
·         Both chart 1 & 2 RBD (Reservations Booking Designators) depending on concurrence agreements
·         ZED (Zonal Employee Discount) fares
·         Negotiate, prepare, control and coordinate MITA-Multilateral Interline Traffic Agreements and BITA-Bilateral Interline Traffic Agreements with strategic airlines for KQ’s interlineability.
·         Identify, initiate and negotiate staff travel agreements. ZED/MIBA-Multilateral Interline Business Agreements, ZED-Zonal Employee Discount. Thus, creating a seamless wider cost-effective staff travel arrangements
·         Coordinate, Maintain and Administer IATA airlines and Agency relationships with KQ to ensure policies are developed and enforced that protect KQ’s interest revenue.
·         Initiate and coordinate with sales areas to develop and seek IATA adoption and Governments Approval for interlineable /IATA fares for the best possible value in terms of network and revenue.
·         Initiate and orchestrate actions on TPM-ticketed point mileages creations on filings to all newly introduced KQ routes for proper IATA fare proration to ascertain maximum revenue
·         Initiate and Source KQ’s own offices/GSAs IATA codes/validators and file GSA’s with IATA
·         Coordinate and disseminate information on IATA and/or KQ Policy to the entire KQ network concerning documents like tickets, FIM’s, MCO’s and MPD’s (Multi-Purpose Documents).
·         Seek from KQ treasury in liaison with Barclays Bank the (BSR) – exchange rates of USD to KES to circulate to the market in Kenya without which no ticketing office can ticket USD based fares in Kenya


·         University degree with 3 years in Business related subject or “O” level with 5 years airline experience in IATA affairs.
·         Proficiency in proration
·         Thorough proficiency in fares construction, ticketing & reservation
·         Ability to take independent correct, quick and decisive action
·         Strong analytical and visionary skills
·         Excellent knowledge of Kenya Airways products
·         Excellent planning & organization skills.
·         Excellent computer skills

How to Apply

Technical Training Internship
(No. of Openings: 15)
The purpose of the Student Attachment Program is to provide an opportunity for university and college students to become familiar with the operations of Kenya Airways, and to acquire work experience at a professional level through on-the-job training during vacations before resuming your studies.
During the internship, students shall be placed in one of the departments or units of the specified Kenya Airways department, and, to the extent possible, shall be given assignments relevant to their current studies. Before the end of the program, the interns must submit a brief report about their experience/ learning in Kenya Airways and provide ideas and suggestions that can help improve the Program in future years


To be eligible for the Program, you must be:
·         A citizen of Kenya
·          A student pursuing an undergraduate degree/College diploma in an accredited university/college, who will continue his/her graduate studies or graduate right after the period of the internship.
·         Have a minimum grade of B (plain) in KCSE or equivalent O’level certification
Conditions of Internship
·         Kenya Airways does not provide medical insurance cover for Interns. Those selected for internship will be required to submit proof of medical insurance while at Kenya Airways.
·         Since the hiring for the Internship Program is done locally, Kenya Airways does not pay transportation costs whatsoever.
·         Because Internship Program is addressed to students who are pursuing their degree programs or diploma programs, participation in the program will not extend beyond three (3) months.
·         Candidates afforded internship in the past by Kenya Airways are not eligible to apply
How to Apply

Key Account Manager


·         Manage and grow existing corporate accounts
·         Prospect for new corporate contracted business
·         Develop profitable relationships with portfolio of travel trade suppliers to secure long-term business e.g. TMC Partners
·         Apply sales & marketing techniques to generate customer loyalty
·         Negotiate rates and conditions to secure profitable business flows
·         Gather and disseminate market intelligence to assure KQ’s competitive position
·         Organize promotional activity with appropriate organization for incremental business
·         Build and maintain good relationships with JV colleagues at AF/KL to leverage the strength of the Joint Venture


·         ‘O’ levels or equivalent
·         Minimum 2 years’ experience in sales and marketing
·         Proficient in PowerPoint, MS Word, Excel
·         Convincing communication skills
·         Negotiation skills
·         Clean Driving License
·         Stamina, drive, self-motivation and a passion for customer service
·         Self-confident and results-orientated
·         Diplomacy and empathy
·         Flexible and innovative
·         Analytical with ability to prioritize
·         Able to work independently and as part of a team
·         Stamina, drive, self-motivation and a passion for customer service
·         Self-confident and results-orientated
·         Diplomacy and empathy
·         Flexible and innovative
·         Analytical with ability to prioritize
·         Able to work independently and as part of a team
How to Apply

IT Security Analyst

To assist in leading the company’s information risk and security effort, by the provision of specialist, policy-based, information risk and security services. 

IT Security Analyst Job Responsibilities

·         Formulation, dissemination and maintenance of enterprise-wide information security policies, standards and processes.
·         Co-ordinate the planning, design and implementation of a robust information security awareness program. Provide specialist guidance to company employees on general and emerging information risks and security matters.
·         Ensure compliance to relevant regulatory standards and IT security best practices such as ISO 27001/2, PCI DSS and EU GDPR.
·         Review and maintain the company’s cyber security and aircraft network security programs.
·         Establish and maintain a robust cyber security incident response program and processes.
·         Conduct information security incidents investigations and forensics. Ensure timely reporting and resolution.
·         Conduct regular IT security risks assessments of systems and infrastructure. Ensure adequate controls are in place and mitigation actions are implemented.
·         Implementation of information security technologies. Ensure optimization and drive utilization of information security tools. Regularly monitor the company’s information security tools and ensure timely reporting of threats, offences, risks and policy violations.
·         Proactively monitor security threats and risks. Continuously research and recommend suitable solutions to further secure and safeguard company systems and assets. Share this knowledge with relevant personnel, thereby adding value to the wider organization.
·         Provide expert, timely, and relevant advice to management on information risks and security. Ensure the company leadership is informed and knowledgeable about information security-related issues and activities affecting the company


·         Bachelors Degree in Computer Science, ICT or related field.
·         CISA or CISSP professional qualification (or their equivalent) is a requirement
·         3 or more years’ experience directly in IT Security duties and responsibilities.
·         Ability to plan, design, implement and manage integrated security systems solutions to organizational requirements.
·         Good understanding of networks, databases, operating systems, virtualization and cloud computing environments
·         Knowledge of IT security products and techniques, network infrastructure, applications, and equipment pertinent to a large, distributed, heterogeneous computing environment.
·         Knowledge of IT security standards and best practices such as ISO 27001/2, PCI DSS, EU GDPR, CoBIT.
·         Excellent written and verbal Communication
·         Proactive
·         Demonstrated ability as team player.
·         Good Analytical skills
·         Committing to excellence
·         Proven ability to work on multiple, concurrent tasks
·         Problem solving skills.
·         Change management
How to Apply

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