HFC Limited, an integrated property
and financial solutions provider has an exciting opportunity in our ICT
Division.
We are seeking for talented, dynamic, self-driven and results oriented individual who is committed to performance excellence and participating in our growth strategy.
We are seeking for talented, dynamic, self-driven and results oriented individual who is committed to performance excellence and participating in our growth strategy.
Business Process Specialist – ICT
Division
Advice on essential process changes
to ensure efficient outcomes and operational excellence in line with the
organization’s strategic goals.
The successful applicant will be
responsible for the following Key Result Areas:
·
Examine processes holistically to
understand the impact of change on people, strategy, existing software
applications and general business operations.
·
Develop and implement strategies on
Bank wide Processes Documentation, Risks Controls and Performance Measurement
to ensure efficient outcomes and Operations excellence is achieved in line with
the strategic goals.
·
Documenting process information using
visual diagrams in the form of business process models (using the Business
Process Management Notation or the Flowchart Notation
·
Analyse process models as they are
(As-is), compare them to the future and improved designs (To-be) and determine
the necessary changes for arriving at the improved state.
·
Developing Business Process
Management systems /flows (BPMS) specifications to be used by the developers
for process automation.
·
Design, Drive and Coordinate the
adoption and implementation of the Processes and framework across the bank
·
Support process innovation and
re-engineering across the Bank for continuous improvement with a benchmark on
best practices.
·
Drive structured Process management,
Risk management, Productivity management and Project management approaches and
methodologies across Operation as a back end to ensure maximum support to the
front end for excellent customer experiences with quality outputs.
·
Lead the process design team on
improvement initiatives, guiding teams across Operation Division in identifying
areas for enhancement.
·
Oversee, collaborate and coordinate
with other divisions in the documentation of processes with envisaged changes
in procedure manual across bank
·
Monitor and measure the effectiveness
of processes to ensure consistent value delivery and optimization.
The ideal candidates should possess:
·
A Bachelor’s Degree in Business,
Statistics or a relevant field from a reputable institution.
·
Knowledge and certification in
Business Processes Management (ABPM)
·
Certification and experience in
Monitoring & Evaluation and Project Management and Lean Six sigma Black
belt.
·
A minimum of 5years working
experience in Business Process Analysis.
·
Specialized in Lean six sigma tools.
·
Experience creating and evaluating
process flows and maps.
·
Lean Six Sigma Certification – Black
Belt
The ideal candidate must possess the
following:-
·
Project Management skills.
·
Excellent analytical skills with
hands on experience using R,VISIO,EDRAW SPSS, SAS, or STATA
·
Good understanding of Operational
Risk Management.
·
Strong skills in Process Mapping and
Business Process Reengineering with good knowledge of Business Process
Modelling Notation (BPMN)
·
Ability to work independently under
strict deadlines.
·
Results oriented, analytical thinker,
problem solving skills.
·
Good interpersonal and communication
skills.
·
Good understanding of existing and
emerging technologies.
·
Demonstrated good planning and
organisation skills.
·
Team player and have integrity.
Platform Specialist – ICT Division
The
Platform Specialist will be responsible for the design, specifications,
development, system testing and technical management of the Payments Gateway
and Mobile Financial Services Platform.
The
role takes business strategy and customer requirements fully into account when
making proposals and/or carrying out work.
The successful applicant will be responsible for the following
Key Result Areas:
·
Manage the design, development and
continuous improvement of the Bank’s Mobile Financial Services Platform (MFSP).
This will include evaluating, planning, implementing and maintaining the
assigned work packages in IT Projects within agreed time and budget
constraints.
·
Manage relationships with all
technology based service providers as a way of ensuring that uptimes are
optimized.
·
Provide input into the development
and maintenance of the Business Continuity Plan and Data Security Plan for the
MFSP in order to guarantee continuation of services at all times. Ensure the
MFSP is designed, and configured to be aligned to the BCP and Data Security
Plan
·
Provide expert guidance on 2nd level
escalations on the MFSP and Payment Gateways to the team’s running the IT
platforms on a day to day basis
·
Ensure appropriate controls and
monitoring mechanisms to keep information technology operations and services in
place despite power outages and telecommunication failures.
·
Ensure appropriate MIS are produced
for users.
·
As a member of various systems
related committees and projects, take a proactive role in influencing policy
and the strategic direction of the Bank.
·
Ensure that all the assigned bank
information technology platforms keep pace with technological innovations and
developments as a way of protecting investment in technology.
·
Facilitate knowledge transfer on MFSP
and Payments Gateway to the IT Operations and IT Applications Teams to ensure
proper handling of the Platforms on a day to day basis.
The ideal candidates should possess:
·
A Bachelor’s degree in Computer
Science, Information Technology or related field. A Master’s degree in
Technology or Business related course is an added advantage.
·
Minimum of 8 years’ experience in IT
systems development within a large highly digitized organization designing,
implementing and managing mission critical systems, with at least 4 of those
years within application development and support.
·
Minimum of 5 years’ experience in
Financial Services supporting payment solutions and mobile services.
·
Hands on experience in software
development with major languages Java, C++, C# and practical experience using
relation RDBMS e.g. Oracle and MS SQL etc
·
Hands on experience in complex mobile
financial services, payment solutions and systems integrations using major SOA
tools (Oracle Weblogic/ESB/SOA).
·
Experience with formal software
development processes and methodologies such as Waterfall, Agile, RUP, SCRUM or
MSF.
·
Experience in designing and working
with n-tier architectures (UI, Business Logic Layer, Data Access Layer).
·
Expertise in various programming
languages and data interfaces (.Net 4.0 Framework, C# Programming, XML, Java,
Object-oriented programming, etc.).
·
Knowledge and expertise in SOA, Web
Services, Data Services, and application program interfaces (API)
architectures.
·
Deep understanding of industry
standard formats and protocols (JMS, SOAP, XML/XPath/XQuery, REST and JSON)
·
SQL query writing skills.
·
A good knowledge of the systems and
processes within Financial Services industry especially Core Banking, Payments,
Channels, CRM and Data Management.
The ideal candidate must possess the following:-
·
Ability to work independently under
strict deadlines.
·
Good reporting skills
·
Results oriented, analytical thinker,
problem solving skills.
·
Good interpersonal and communication
skills.
·
Good understanding of existing and
emerging technologies.
·
Demonstrated good planning and
organization skills.
·
Team player and must have integrity
Please
visit our website www.hfgroup.co.ke to submit your application.
Applications
should be received by 25th August, 2018
