Telecom Admin Executive
Sheerlogic Management Consultants is looking to hire a Telecom Admin Executive for one of our clients
Responsibilities
Qualifications
Sheerlogic Management Consultants is looking to hire a Telecom Admin Executive for one of our clients
Location: Nairobi
Responsibilities
·
Participates in the coordination of roaming coverage expansion
roadmap, evaluation, (UAT) user acceptance testing and launch of new roaming
partners or roaming products.
·
Daily facilitation and implementation of change request /hygiene
maintenance tasks aimed at improving customer experience, revenue optimization
objectives, cost savings to achieve company metrics improvement related to the
areas of;
·
Wholesale Roaming &
·
International Voice & SMS business.
·
Developing and maintaining the strategic partnerships to Increase
roaming revenues and decreasing cost by:
·
Participating in the identification of potential preferential
roaming partners.
·
Analyzing the preferred partners’ traffic and revenue in order to
ensure accurate proposal for negotiation, calculations and /or implementation
of the IOT discounts and their consistency with the signed contract, together
with coordinating their proper management within the IT, Settlement and Finance
concerned teams plus DCH ,FCH and Roaming partners.
·
Enhancing and follow up with network and IT teams to provide our
strategic partners the best customer experience.
·
Conduct data analysis – including collecting data, building
models, and analyzing financial, operational and/or statistical data
·
Maintain up to date knowledge of technology and products which may
generate new SMS & Roaming Services wholesales proposition by analyzing
market potential,
·
Manage and monitor DCH & FCH activities and issues.
·
Manage and Monitor SMS ,GRX & Signaling performance and demand
forecast,
·
Manage and Monitor financial clearing , settlement process and
liaise with roaming partners for dispute resolution,
·
Manage Airtel Kenya Information in the GSM info center,
·
Work closely with Roaming Head to support retail driven
initiatives,
·
Conduct roaming product retrospectives, compile lessons learned,
and business case evaluation
·
Ensure compliance with all applicable policies & regulatory
requirements on Information Security.
Qualifications
·
Sc. in Business Administration, Computer Science, Engineering or
any relevant field.
·
MBA will be an advantage.
·
Minimum 2 years of work experience in a comparable telecom company
in a similar role where developing products and services.
·
Demonstrable market Telecommunication knowledge and commercial
acumen and have spent significant time in the Telecom Operators in the same /
related roles.
·
Good knowledge of technology platforms.
·
Knowledge or experience in international roaming is preferred.
·
Project planning and implementation (Project management).
·
Good understanding of Business and financial acumen.
Competencies
·
Strong Negotiator.
·
Numerate and analytical, able to tackle complex issues quickly and
accurately.
·
Highly developed communication and reporting skills.
·
Concern for standard and efficiency.
·
Creativity and innovation.
·
Ability to build excellent relationships with internal and
external customers (Operators/Carrier).
How to Apply:
If you believe your career objectives match this exciting
position, please forward your application and detailed C.V stating your current
position, remuneration, contact details by 6th August 2018 to the Sheer Logic
Management Consultants E- Mail recruitment@sheerlogicltd.com clearly
marking – “Telecom Admin Executive” Only short-listed candidates will be
contacted.
Our Client is an Equal opportunity employer.
