Our Client, in the Insurance Industry
seeks to recruit a Front Desk / Receptionist.
As the first point contact for the
entire company, this position requires a positive attitude, polished as well as
professional appearance. This position will multi task a variety of front
office activities.
Contract Type: Permanent
Salary: Market Related
Location: Nairobi, Kenya
The main responsibility of the role
is to provide support to the reception area by providing efficient services for
the Company. You will be responsible for answering incoming calls, directing
calls to appropriate staff, mail distribution and providing additional clerical
support.
The jobholder will be expected to
demonstrate commitment and loyalty and perform all duties in accordance with
the organization’s office routines and procedures, keeping in mind the overall
business objectives.
Job Functions: Administration, Management
Industries: Insurance
Job Specification
Front Office Support
·
Welcoming guests to the company and
direct them as appropriate
·
Answering incoming telephone calls,
determine purpose of callers, and forwarding calls to appropriate personnel or
department.
·
Taking and delivering messages or
transferring calls when appropriate personnel are unavailable
·
Scheduling conference rooms
·
Assist Office manager with clerical
duties to include faxing, scanning, copying and organizing files.
·
Assist Office manager in coordinating
with vendors/suppliers for services offered.
·
Assists in typing of correspondence
for various staff as may be requested.
·
Supporting the office manager in
planning of institutional events and HR & administration driven initiatives
such as staff parties as well as staff engagement activities.
·
Undertake any other duties as may be
directed by the HR & Administration Unit and other departments within the
organization.
Requirements
Knowledge & Experience Required
Essential
·
Diploma in Office
Administration/management or equivalent
·
Bachelors’ degree added advantage
·
2-3 years’ experience as a Corporate
receptionist in a clerical/administrative role
·
Service industry experience an added
advantage
Desirable
·
Excellent communication and
interpersonal skills
·
Excellent customer service skills and
telephone etiquette
·
Familiarity in modern office
communications systems
·
Good team player and have a pleasant
personality
·
Well organized
·
Proficiency in standard office
computer applications and databases such as; MS Office Word, Excel, PowerPoint
and Internet.
·
Ability to speak fluently in English
·
Honest and high level of integrity
·
Attention to detail
·
Ability to work with minimum
supervision
How to Apply
Applicants who meet the requirements
stated above should send their applications and detailed CVs with a day – time
telephone number to the email address: jobs1@hcsafrica.com with Front
Desk/Receptionist on the Subject line
