Heritage Insurance Company – A Member
of Liberty
Job Advertisement
We believe in responding to the
changing consumer and market needs through innovative solutions and
technologically efficient processes.
Job Advertisement
Job Title: Branch
Manager
Reports To: Head of Retail Business
Job Location: Eldoret
About Heritage: We are a leading Insurance Company, affiliated to Liberty Group,
a wealth management company represented in 18 African countries. We use our
knowledge and action to guide our customers on their journey to financial
freedom.
Job Summary: The main purpose of the job is to take leadership in marketing,
customer service, public relations, operations and overall running of the
branch. It performs oversight functions to other core duties and staff within
the assigned branch.
Key Responsibilities
·
Identify/ develop new business
opportunities and intermediaries
·
Marketing strategy formulation and
implementation for the region in line with overall company objectives
·
Achieve growth targets
·
Maintain high public relations
amongst clients
·
Prepare timely, accurate, informative
reports to management for decision making
·
Manage direct sales, individual,
corporate and broker sales
·
Ensure safe custody of the Branch’s
fixed assets by maintaining an asset register and appropriate insurances
·
Maintain the Branch cash book
·
Management of renewals/ business
retention
·
Market research and intelligence
·
Excellent customer service and
complaints handling
·
Manage credit control/ premium
collection
·
Ensure staff are well supervised,
trained and developed to be technically competent to perform their duties
·
Ensure that the Performance
Management process is embraced and continuously carried out for effective and
efficient service to our customers with a view to achieve overall company
business goals
·
Advise the Head of Retail Business
and the Management on issues pertaining to the business
·
Establish and maintain a good
relationship with brokers, agents and clients. Also maintain close liaison with
other departments in the Company.
·
Contribute to the development of
operational policies for the achievement of corporate plans as stipulated in
the Business Strategy
·
Foster and maintain good corporate
image through liaison with all competitors, intermediaries and the general
public
·
Attend all scheduled meetings to
facilitate smooth operations
Qualifications
·
Business Related Degree from a
recognized university
·
Diploma in Insurance or progression
towards attaining AIIK/ ACII – minimum of 5 papers
Experience
·
3 years’ experience in branch
management
·
Experience in working with the
Eldoret, Kitale, Bungoma market will be an added advantage
Other Attributes
·
Goal oriented
·
Committed and self-driven
·
Self-initiative and innovative
·
Leadership skills
·
Communication skills
·
Presentation skills
·
High standards of integrity and
professionalism
Application Procedure
If you meet the above requirements
you are encouraged to forward your application and updated CV to
vacancies@heritage.co.ke by 25th June, 2018.
Job
Title: Financial Controller
Reports To: General Manager – Finance
Location: Head Office, Nairobi
About
Heritage: We are a leading Insurance Company,
affiliated to Liberty Group, a wealth management company represented in 18
African countries. We use our knowledge and action to guide our customers on
their journey to financial freedom.
We believe in responding to the
changing consumer and market needs through innovative solutions and
technologically efficient processes.
Job Summary: The main purpose of the job is to oversee the accounting
function.
Key
Responsibilities
·
Oversee preparation of timely and
accurate periodic financial and management information reports, including LAI
and MSR reporting.
·
Prepare annual financial statements.
·
Coordinate and drive the annual
budget process and monitor performance against Board approved budgets as well
as forecast short and long term performance.
·
Manage the regulatory, internal and
external audits and follow through on arising audit issues.
·
Ensure compliance with all regulatory
provisions affecting Company operations.
·
Ensure internal business control
processes are mapped, documented, improved and stabilized on a continuous
basis.
·
Oversee management of expenses –
approvals etc.
·
Oversee cash management to ensure
effective performance of receipting arrangements for collections and payments
resulting in continuous improvement
of customer service.
of customer service.
·
Coordinate strategic and operational
planning activities in liaison with management team to ensure that plans are
produced in accordance with agreed
processes and timetables.
processes and timetables.
·
Review systems adequacy to meet
business requirements.
·
Regularly review and benchmark of all
business processes within the Finance unit.
·
Business analytics
·
Drive SLAs set for the Finance units
·
Mentor and coach team members
·
Ensure performance management is
timely and effective
·
Ensure staff motivation by
appropriate delegation, communication, commendations, fair appraisal and
creating a stable working environment.
·
Ensure that staff adhere to Company
work ethics and discipline for efficient workflow and profitability.
Qualifications
·
Bachelor’s degree in business,
finance or accounting
·
Accounting professional papers –
CPA(K)
Experience
·
5 years’ audit experience
·
3 years’ in management and reporting
role
·
Working experience in the insurance
industry (will be an added advantage)
Competencies
Technical
Competencies
·
Specialised training in a Financial
Management System (FMS) and General Insurance System (GIS).
·
Knowledge & experience in budget
forecasting and projections.
·
Highly skilled in use of spreadsheets
·
Technical report writing skills
·
Working experience with SAP ERP
Behavioural
Competencies
·
Excellent communication skills.
·
Leadership skills
·
High standards of integrity and
professionalism
·
Analytical skills
·
Innovation and creativity
·
Presentation skills
·
Problem solving skills
Application
Procedure
If you meet the above requirements
you are encouraged to forward your application and updated CV to
vacancies@heritage.co.ke by 25th June, 2018.
Clearly state the job title on the
subject heading.
Heritage is an equal opportunity
employer and actively encourages diversity.
Please note that only shortlisted
candidates will be contacted.