Vacancies in Heritage Insurance Company, Kenya

Heritage Insurance Company – A Member of Liberty

Job Advertisement
Job Title: Branch Manager
Reports To: Head of Retail Business
Job Location: Eldoret
About Heritage: We are a leading Insurance Company, affiliated to Liberty Group, a wealth management company represented in 18 African countries. We use our knowledge and action to guide our customers on their journey to financial freedom.
We believe in responding to the changing consumer and market needs through innovative solutions and technologically efficient processes.
Job Summary: The main purpose of the job is to take leadership in marketing, customer service, public relations, operations and overall running of the branch. It performs oversight functions to other core duties and staff within the assigned branch.
Key Responsibilities
·         Identify/ develop new business opportunities and intermediaries
·         Marketing strategy formulation and implementation for the region in line with overall company objectives
·         Achieve growth targets
·         Maintain high public relations amongst clients
·         Prepare timely, accurate, informative reports to management for decision making
·         Manage direct sales, individual, corporate and broker sales
·         Ensure safe custody of the Branch’s fixed assets by maintaining an asset register and appropriate insurances
·         Maintain the Branch cash book
·         Management of renewals/ business retention
·         Market research and intelligence
·         Excellent customer service and complaints handling
·         Manage credit control/ premium collection
·         Ensure staff are well supervised, trained and developed to be technically competent to perform their duties
·         Ensure that the Performance Management process is embraced and continuously carried out for effective and efficient service to our customers with a view to achieve overall company business goals
·         Advise the Head of Retail Business and the Management on issues pertaining to the business
·         Establish and maintain a good relationship with brokers, agents and clients. Also maintain close liaison with other departments in the Company.
·         Contribute to the development of operational policies for the achievement of corporate plans as stipulated in the Business Strategy
·         Foster and maintain good corporate image through liaison with all competitors, intermediaries and the general public
·         Attend all scheduled meetings to facilitate smooth operations
Qualifications
·         Business Related Degree from a recognized university
·         Diploma in Insurance or progression towards attaining AIIK/ ACII – minimum of 5 papers
Experience
·         3 years’ experience in branch management
·         Experience in working with the Eldoret, Kitale, Bungoma market will be an added advantage
Other Attributes
·         Goal oriented
·         Committed and self-driven
·         Self-initiative and innovative
·         Leadership skills
·         Communication skills
·         Presentation skills
·         High standards of integrity and professionalism
Application Procedure
If you meet the above requirements you are encouraged to forward your application and updated CV to vacancies@heritage.co.ke by 25th June, 2018.


Job Title: Financial Controller
Reports To: General Manager – Finance
Location: Head Office, Nairobi
About Heritage: We are a leading Insurance Company, affiliated to Liberty Group, a wealth management company represented in 18 African countries. We use our knowledge and action to guide our customers on their journey to financial freedom.
We believe in responding to the changing consumer and market needs through innovative solutions and technologically efficient processes.
Job Summary: The main purpose of the job is to oversee the accounting function.
Key Responsibilities

·         Oversee preparation of timely and accurate periodic financial and management information reports, including LAI and MSR reporting.
·         Prepare annual financial statements.
·         Coordinate and drive the annual budget process and monitor performance against Board approved budgets as well as forecast short and long term performance.
·         Manage the regulatory, internal and external audits and follow through on arising audit issues.
·         Ensure compliance with all regulatory provisions affecting Company operations.
·         Ensure internal business control processes are mapped, documented, improved and stabilized on a continuous basis.
·         Oversee management of expenses – approvals etc.
·         Oversee cash management to ensure effective performance of receipting arrangements for collections and payments resulting in continuous improvement
of customer service.
·         Coordinate strategic and operational planning activities in liaison with management team to ensure that plans are produced in accordance with agreed
processes and timetables.
·         Review systems adequacy to meet business requirements.
·         Regularly review and benchmark of all business processes within the Finance unit.
·         Business analytics
·         Drive SLAs set for the Finance units
·         Mentor and coach team members
·         Ensure performance management is timely and effective
·         Ensure staff motivation by appropriate delegation, communication, commendations, fair appraisal and creating a stable working environment.
·         Ensure that staff adhere to Company work ethics and discipline for efficient workflow and profitability.
Qualifications
·         Bachelor’s degree in business, finance or accounting
·         Accounting professional papers – CPA(K)
Experience
·         5 years’ audit experience
·         3 years’ in management and reporting role
·         Working experience in the insurance industry (will be an added advantage)
Competencies
Technical Competencies
·         Specialised training in a Financial Management System (FMS) and General Insurance System (GIS).
·         Knowledge & experience in budget forecasting and projections.
·         Highly skilled in use of spreadsheets
·         Technical report writing skills
·         Working experience with SAP ERP
Behavioural Competencies
·         Excellent communication skills.
·         Leadership skills
·         High standards of integrity and professionalism
·         Analytical skills
·         Innovation and creativity
·         Presentation skills
·         Problem solving skills
Application Procedure
If you meet the above requirements you are encouraged to forward your application and updated CV to vacancies@heritage.co.ke by 25th June, 2018.
Clearly state the job title on the subject heading.
Heritage is an equal opportunity employer and actively encourages diversity.
Please note that only shortlisted candidates will be contacted.