Data Entry - Customer Service & Administrative Clerks
Responsibilities
·
Prepares source data for computer entry by compiling and sorting
information; establishing entry priorities.
·
Processes customer and account source documents by reviewing data
for deficiencies; resolving discrepancies by using standard procedures or
returning incomplete documents to the team leader for resolution.
·
Enters customer and account data by inputting alphabetic and
numeric information on keyboard or optical scanner according to screen format.
·
Maintains data entry requirements by following data program
techniques and procedures.
·
Verifies entered customer and account data by reviewing,
correcting, deleting, or reentering data; combining data from both systems when
account information is incomplete; purging files to eliminate duplication of
data.
·
Tests customer and account system changes and upgrades by
inputting new data; reviewing output.
·
Secures information by completing data base backups.
·
Maintains operations by following policies and procedures;
reporting needed changes.
·
Maintains customer confidence and protects operations by keeping
information confidential.
·
Contributes to team effort by accomplishing related results as
needed.
Qualifications
·
O – Level education or equivalent
·
Highly motivated, proactive, and target-driven
·
Excellent communication and negotiation skills with the ability to
work in a team
·
Customer and business focused attitude
·
Proactive attitude to look for clients and use all the necessary
tools to achieve results
·
Ability to multi-task and get things done to completion
·
Excellent planning and organizational skills
·
Willing to at times travel and probably work from outside Nairobi
How to Apply
If
you are up to the challenge, possess the necessary qualification and
experience; please send your CV only quoting the job title on the email subject
(Data Entry Clerks) to kenyajobs@yandex.com