Branch.co
Job Vacancy: Data Analyst – Servicing & Collection
We believe that everyone, everywhere
deserves fair financial access. The rapid spread of smartphones presents an
opportunity for the world’s emerging middle class to access banking options and
achieve financial flexibility.
Job Vacancy: Data Analyst – Servicing & Collection
Full Time
Nairobi, Kenya
Branch Overview: Branch delivers world-class financial services to the
mobile generation. With offices in San Francisco, Lagos, and Nairobi, Branch is
a for-profit socially conscious company that uses the power of data science to
reduce the cost of delivering financial services in emerging markets.
What We Offer: Branch’s mission-driven team is led by founder and former CEO of
Kiva.org. The company presents a rich opportunity for our team members to drive
meaningful growth in rapidly evolving and changing markets.
Most recently, Branch announced its
Series B and has garnered more than $100M in funding with investments from
leading Silicon Valley firms.
Responsibilities
Reporting to the Servicing &
Collections Manager, you are part of a team that interacts with borrowers,
ensuring they understand their loan terms, are paying on time, and are
receiving excellent customer service.
Day-to-day duties include:
·
Using SQL, derive borrower data to
send to debt collection companies.
·
Promptly respond to questions from
debt collection companies.
·
Ensure that debt collection companies
follow strict guidelines with regard to Branch standards.
·
Reply to any repayment/collection
emails from customers.
·
Analyze collection and repayment
trends.
·
Generate invoicing data for the debt
collection companies and reconcile all invoices received.
·
Listing customers with CRB.
·
Clearing customers with CRB.
·
Identify gaps and areas for
efficiency improvement areas in servicing and collection.
·
Analyze the effectiveness of our
servicing and collection efforts and suggest improvements.
Ideal Candidate
·
You write your own SQL queries to
derive relevant data from databases
·
You use Excel to summarize, report
and present data findings
·
You are able to identify a problem, generate
hypotheses and use data to provide solutions
·
You are comfortable working with
large Data Sets
Qualifications & Skills
·
Business/ Statistics/ Computer
Science/Degree or their equivalent
·
Excellent command of SQL. You will be
tested on your ability to write SQL queries
·
Excellent command of MS Excel. You
will be tested on Excel skills level
·
Excellent written and oral
communication skills
·
Excellent Analytical skills
·
Highly entrepreneurial, comfortable
with startups, ambiguity and taking initiative
·
Team player
Application
Kindly visit our careers page HERE to
apply.
Branch International is an Equal
Opportunity Employer.
This company does not and will not
discriminate in employment on any basis prohibited by applicable law.