I &M Bank Limited (a regional
Bank with a fast growing branch network around the country) is looking to set
up a Digital factory to drive its digital strategy.
The Bank is looking to recruit a
competent and highly motivated individual for the following position:
The Digital factory will work under a
special function hived off from the day to day operations and will collaborate
with different functions of the Bank to deliver solutions that are customer
centric in design and that will radically simplify business requirements and
scale fast to full utilization using a clean sheet approach to deliver the
desired value.
DESIGN LEAD
REF: DL/5/2018
JOB SUMMARY: The role holder will be responsible for partnering with the
Digital Manager and digital leadership team to develop effective product
strategies, visions and execution plans. The incumbent mission will be to shape
and deliver digital solutions that transform customer experiences for the bank
THE KEY ACCOUNTABILITIES FOR THE ROLE
INCLUDES THE FOLLOWING:
The role will report to the Digital
Factory Manager and will be responsible for:
·
Driving end-to-end user experience
design, including discovery, ideation, conception, detailed design, prototypes
and validation across multiple products and areas
·
Working across multiple
cross-functional product teams, to create and influence the creation of elegant
user experience to create business impact (e.g., customer, employee and advisor
engagement /productivity)
·
Working closely with digital factory
executives, Product Leads, Product Managers, Engineering Leads along with
marketing and business stakeholders to design and deliver user-centric
experiences.
·
Leading a team of UX/UI Designers in
leveraging creative and holistic thinking to providing an engaging and
intuitive user experiences for digital products.
·
Mentoring designers within the UX/UI
team, assisting them in setting and achieving satisfying career goals
·
Growing the organizational design
capabilities through introducing design thinking across the organization and
recruiting and hiring new designers.
·
Implementing a culture and principles
within the team that prioritize inclusion, innovation and teamwork, while
setting new standards in executional and operational excellence.
·
Leading user research, persona
development, usability testing, contextual inquiry, and task analysis.
·
Championing user-centered design
practices when solving design requests and challenges.
·
Constantly monitoring analytics,
customer feedback, digital banking leaders and best practices in order to
practice insight-driven optimization and innovation.
·
Collaboratively working with Product
Leads, Product Managers to understand their digital product roadmaps and
requirements and ensuring UX is tightly integrated into the roadmaps.
·
Ensuring that there is a strategic UX
vision for the organization, which will be actualized over time through
evolutionary, iterative updates.
·
Working with cross-functional product
development teams to build designs that meet those requirements – including
design specification documents, user flows, wireframes, prototypes, etc.
·
Developing, communicating and
enforcing a Design System which incorporates user experience and user interface
guidelines for each of our digital solutions.
QUALIFICATIONS AND COMPETENCIES:
EXPERIENCE
·
Extensive design experience (6+) in a
digital product environment
·
Experience with designing quality
consumer products, as well as enabling business capability and objectives
through technology
·
Entrepreneurial self-starter who is
self-motivated, but also a team player with a professional presence
·
Experience with conducting user
research, usability testing, A/B testing, interface design, rapid prototyping,
agile product development
KNOWLEDGE
·
Knowledge of Agile software
development process
·
Fluent in English
·
Well rounded user-centred design
portfolio that spans some combination of web, mobile, tablet, TV, and
wearables.
·
Graphical and visual design skills,
including hands on experience with diverse set of software such as Sketch app,
Adobe suite, OmniGraffle, Balsamiq, Axure, Invision, Framer or other tools for
graphic design, visual design and prototyping
PERSONAL CHARACTERISTICS
·
Independent, trustworthy and charismatic
with absolute integrity.
·
Good measure of creativity, social
competence and ability to work in a team
·
Entrepreneurial and proactive
management skills and a “can do attitude”
·
High energy levels, stress resistance
and cultural openness will be therefore highly valued
·
Strong communication skills in
dealing with leadership, key clients, business partners and teams
QUALIFICATION
·
Bachelor’s degree in Design or
equivalent area
HOW TO APPLY
If you believe you meet the above
requirements, please CLICK HERE to send
your application together with comprehensive curriculum vitae indicating your
qualifications, present position, salary expectations and names and contacts of
three referees.
Your application should reach the
address below as soon as possible but not later than 20th May 2018.
Please quote reference number
followed by the position applied for in the application.
BUSINESS
TRANSLATOR
REF: BT/5/2018
JOB SUMMARY: The role holder will act as a link between core analytics
team and business team, and will be responsible for assembling a team of
experts, setting requirements, and establishing communications between business
team and analytics team.
The position will also be responsible
for identifying scenarios where analytics can add value and proposing general
approaches to do so. Building work plans that incorporate the challenges and
specifics of analytical projects as well as synthesizing complex
analytics-driven insights into easy-to-understand and actionable
recommendations
THE KEY
ACCOUNTABILITIES FOR THE ROLE INCLUDES THE FOLLOWING:
The role will report to the Analytics
Lead and will be responsible for:
·
Defining the business problem to be
solved in an analytical language.
·
Leveraging known use cases and ‘the
art of the possible’ to define the work plan.
·
Confirming the applicability of use
cases before launching the effort with experts.
·
Identifying the data requirements
needed to execute all of the possible modeling techniques
QUALIFICATIONS
AND COMPETENCIES:
EXPERIENCE
·
Business experience is required:
project management experience with exposure to the top management is highly
desirable
·
Analytical experience and/or academic
background is highly desirable, for example in big data analytics, machine
learning, artificial intelligence, etc.
·
Experience in coding is highly
desirable
·
Experience in visualization tools
(e.g., Tableau, PowerBI) is highly desirable
·
Ability to work collaboratively in a
team environment
·
Ability to work effectively with
people at all levels in an organization
·
Skills to communicate complex ideas
effectively
·
Attitude to thrive in a fun,
fast-paced start-up like environment
KNOWLEDGE
·
Knowledge of statistical techniques,
data mining, machine learning (log regression, decision trees, clustering,
random forests, generalized linear models, etc.) – no deep specific expertise
in each is required, but overview of the existing tools is needed
·
Knowledge of R/Python is a plus
PERSONAL
CHARACTERISTICS
·
Independent, trustworthy and
charismatic with absolute integrity.
·
Good measure of creativity, social
competence and ability to work in a team
·
Entrepreneurial and a “can do
attitude”
·
High energy levels, stress resistance
and cultural openness will be therefore highly valued
·
Strong communication skills in
dealing with leadership, key clients, business partners and teams
QUALIFICATION
·
Degree in quantitative field like
Statistics, Computer Science, Engineering, Mathematics, Physics or related
field is desirable
·
Degree in Economics, Business or
related field is also a plus
HOW TO APPLY
If you believe you meet the above
requirements, please CLICK HERE to
send your application together with comprehensive curriculum vitae indicating
your qualifications, present position, salary expectations and names and
contacts of three referees.
Your application should reach the
address below as soon as possible but not later than 20th May 2018.
Please quote reference number
followed by the position applied for in the application.
PRODUCT OWNER
COACH
REF: POC/5/2018
JOB SUMMARY: The position entails partnering with the Digital Manager
and Leadership Team to develop and prioritize business initiatives, effective
product strategies, visions and execution plans.
THE KEY
ACCOUNTABILITIES FOR THE ROLE INCLUDES THE FOLLOWING:
The role will report to the Digital
Factory Manager and will be responsible for:
·
Partnering with digital factory
leadership to shape and prioritize business initiatives for competitive
advantage in digital.
·
Playing an important role in
representing the business needs and aligning with the product owners and cross-functional
product teams for delivering digital solutions that solve business problems and
ensuring relevance with business initiatives.
·
Co-creating product visions/proposals
with the squad product owners and presenting to the leadership and wider organization
– outlining how new business opportunities in digital are expected to promote
business growth and profitability in line with organization’s strategic goals.
·
Communicating with internal squad
teams to resolve product dependencies across squads during implementation.
·
Empowering squad product owners in
taking key day-to-day decisions autonomously without constraints.
·
Nurturing top talent and networks-
identifying and building relationships with candidates for key open positions
and future positions
·
Co-creating a product launch plan
with squad product owners and working with the marketing team to launch product
to market, track usage and adoption.
·
Displaying a dynamic leadership
style, working with leads throughout the organization and leading product teams
focused on innovation, entrepreneurial spirit, growth and success
QUALIFICATIONS
AND COMPETENCIES:
EXPERIENCE
·
Deep experience (6-8 years+) in
developing solutions, preferably in banking.
·
Experience in operating within a
multi-channel/multi-region brand.
·
Entrepreneurial self-starter who is
self-motivated, but also a team player with a professional presence.
·
Demonstrates thought leadership and
is able to influence at all levels in the organization.
·
Knowledge of Agile software
development processes.
KNOWLEDGE
·
Knowledge of Agile software
development practices.
·
Deep knowledge of banking industry,
trends in digital and opportunities that can bring maximum business value
PERSONAL
CHARACTERISTICS
·
Independent, trustworthy and
charismatic with absolute integrity.
·
Good measure of creativity, social
competence and ability to work in a team
·
Entrepreneurial and proactive
management skills and a “can do attitude”
·
High energy levels, stress resistance
and cultural openness will be therefore highly valued
·
Strong communication skills in
dealing with leadership, key clients, business partners and teams
QUALIFICATION
·
Relevant business / computer science
degree or relevant experience
·
Certified Scrum product owner is a
plus
HOW TO APPLY
If you believe you meet the above
requirements, please CLICK HERE to
send your application together with comprehensive curriculum vitae indicating
your qualifications, present position, salary expectations and names and
contacts of three referees.
Your application should reach the
address below as soon as possible but not later than 20th May 2018.
Please quote reference number
followed by the position applied for in the application.
