Telkom
Furthermore, he/she will be
responsible for consistently achieving sales targets and growth plans,
Relationship management with Key customers and Leading the sales team through
effective people management practices.
Position: Sector
Manager
Region: Nairobi
Reporting to: Head of Corporate Sector
Band: 4.1
Department: Enterprise Division
Role Purpose: The job holder will be required to develop and nurture
relationships with new and existing customers to increase market presence and
sales.
Key Duties and Responsibilities
·
Achieve the sales targets through new
and existing business within the sector.
·
Contribute to the cost savings target
of the business
·
Forecast and monitor sales for
current and new customers within the sector.
·
Monitor the profitability for
customers and propose the appropriate plans within the sector.
·
Conduct joint customer meetings to
drive volumes and profitability.
·
Develop business plan, lead the sales
pitch and negotiate the contractual agreements based on the set guidelines
·
Develop and demonstrate a thorough
understanding of the customer business
·
Conduct analysis of customer,
customers and sales metrics, costs and categories to inform business decisions
·
Ensure the effective management of
the customer account and timeous problem solving
·
Forecast and maintain sales plans and
stock levels (if required) with customers.
·
Ensure the accuracy of the first bill
as per the signed agreement
·
Develop and recommend business plans
in conjunction with customers and customers to drive business growth
·
Act as the key interface between the
customer and all relevant divisions for on boarding and ongoing interactions
·
Analyse business and market
information to inform sales decisions
·
Continuously ensure alignment with
marketing, branding and communications procedures and identify training
requirements (where applicable)
·
Utilise and align internal business
processes and systems to execute sales and ensure operational efficiency
·
Regularly engage with customer to
plan and execute marketing interventions
·
Facilitate communication channels on
all levels to prevent breakdown in information flow
·
Support the finance team in money
collection and issue resolution
·
Grow and develop existing customers
as well as generating new business.
·
Ensure a thorough understanding of
the Telkom products and services, policies and procedures to ensure a
consistent delivery of sales and sales message to all customers
Professional Skills:
·
Excellent coaching & mentoring
skills; ability to observe, evaluate, and give meaningful feedback
·
Strong communication and active
listening skills
·
Strong analytical and strategic
planning skills
·
Ability to work under pressure whilst
remaining calm
·
Keen eye on deadlines and time
management
·
Multitasking and delegation
capabilities.
This position is opened to Kenyan
citizens only.
If you fit the required profile,
please apply highlighting how your qualifications, experience and career
aspirations match the requirements for this position.
Application should be sent by latest
26th April 2018, please provide an updated Curriculum Vitae (CV) including
details of your current telephone contacts and names of three referees.
Apply through
recruitment@telkomkenya.co.ke and quote the job title in the subject field.
Vacant
Position: Key Account Manager
Region: Nairobi
Reporting to: Sector Manager
Band: 3
Department: Enterprise Division
Role
Purpose: The job holder will be Responsible
for the development and achievement of sales targets and revenue margins
through the customers.
Furthermore, he/she should ensure
that all the aspects impacting the customer accounts are well managed and
eliminate any barriers in achievement of sales targets.
Key Duties and
Responsibilities
·
Achieve the sales targets through new
and existing business within the sector.
·
Manage client base churn.
·
Pipeline Management and Account
development planning.
·
Monitor the profitability for
customers and propose the appropriate plans.
·
Conduct joint customer meetings to
drive volumes and profitability.
·
Develop and account development plan,
lead the sales pitch and negotiate the contractual agreements based on the set
guidelines.
·
Develop and demonstrate a thorough
understanding of the customer business
·
Conduct analysis of customer,
customers and sales metrics, costs and categories to inform business decisions
·
Ensure the effective management of
the customer account and timeous problem solving
·
Ensure the accuracy of the first bill
as per the signed agreement
·
Act as the key interface between the
customer and all relevant divisions for on boarding and ongoing interactions
·
Utilise and align internal business
processes and systems to execute sales and ensure operational efficiency
·
Take ownership and ensure client
journey from engagement to post sales process is seamless
·
Support the finance team in money
collection and issue resolution
·
Ensure a thorough understanding of
the Telkom products and services, policies and procedures to ensure a
consistent delivery of sales and sales message to all customers
Academic /
Professional Qualifications
·
Relevant Business degree in Sales,
Marketing or Economics, MBA would be an added advantage
·
3 – 5 years’ experience in Marketing
Management, Sales management, Relationship management
·
Experience in high dollar value
consultative selling and relationship management preferably within major
accounts
Professional
Skills:
·
Strategic Prospecting Skills
·
Excellent in communication,
presentation, business reporting, competitive proposal writing and negotiation
skills
·
High end sales generation and closing
ability
·
Ability to project a strong, positive
image of him/herself and the Company
·
Post sales relationship management
& sales process management
·
Strong problem solving skills:
ability to solve customer issues, sometimes without seeing the actual problem
first hand.
·
Strong financial skills by
understanding the costs to serve and its impact on the Profit & Loss
(P&L).
This position is opened to Kenyan
citizens only.
If you fit the required profile,
please apply highlighting how your qualifications, experience and career
aspirations match the requirements for this position.
Application should be sent by latest
26th April 2018, please provide an updated Curriculum Vitae (CV) including
details of your current telephone contacts and names of three referees.
Apply through
recruitment@telkomkenya.co.ke and quote the job title in the subject field.
Only shortlisted candidates will be
contacted.
