Schneider Electric
Job Vacancy: Distribution Sales Manager
Job Vacancy: Distribution Sales Manager
About Schneider Electric:Schneider Electric is leading the Digital Transformation of
Energy Management and Automation in Homes, Buildings, Data Centers,
Infrastructure and Industries.
With global presence in over 100
countries, Schneider is the undisputable leader in Power Management – Medium
Voltage, Low Voltage and Secure Power, and in Automation Systems. We provide
integrated efficiency solutions, combining energy, automation and software.
Key Duties and Responsibilities
·
To develop and grow Specialized Distributor
sales in Schneider Electric offered product solution with the company’s
objectives
·
Prioritize markets and determine
market entry strategies for SE product portfolios
·
Collect and analyze sale out data to
drive growth and develop market
·
Ensure revenue targets of
distributors are achieved within the responsible market/ territories
·
Ensure distributors are equipped with
the necessary sales skills to represent SE product through coaching and
observing the performance of distributors
·
Develop and exe Budget, monitor and
achieve annual sales targets of the territory.
·
To ensure that distributors have
sufficient capacity to support local markets, including sales force.
·
Plan work schedule by balancing
travel requirements
·
Formulate and implement strategies to
achieve agreed sales targets, train resellers, run promotions, and launch new
products in designated region.
·
Prepare Weekly and Monthly Sales
reports.
·
Maintain records on other related
market activities including those on competitive products to advise management
accordingly.
·
Use knowledge of the local market to
assist management in developing the appropriate mix of products for your
regional market.
Role Requirements
·
Bachelor’s Degree in Engineering,
electrical or related field
·
Prior experience in a similar field
in an electrical industry preferred
·
Experienced in Marketing Offer role
> 5 years is an added advantage
·
Experience with required education 10
years of related experience within market segments & industry
·
Experience without required education
10-15 years of related experience within market segments & industry
·
Solution-base selling experience
·
Networking – build and sustain an
active network of both customer and internal company contacts to understand
business processes and opportunities.
·
Identify key decision makers, create
and build relationships.
·
Drive for Results – strong will to
compete and win and achieve in business environment.
·
Outstanding presentation skills
required.
·
Must have demonstrated negotiation
skills, be a self-starter, and a strong closer. Understanding of large business
organizations and their buying cycles
·
Passionate, High Responsibility,
Strong personality, Proactive mind-set, and a team player
How to Apply
CLICK HERE to apply
online
Job Vacancy: Customer Satisfaction & Quality Manager
About Schneider Electric – East Africa: Schneider Electric is a global specialist company in
energy management and automation. At Schneider Electric we develop technologies
and solutions to manage energy and process in ways that are safe, reliable,
efficient and sustainable.
The
Group invests in research and development in order to sustain innovation and
differentiation, with a strong commitment to sustainable development. Schneider
Electric employs 170,000 people worldwide.
We
are strong players in various end markets including buildings, utilities &
infrastructure, industry & machine manufacturers, data centers and
networks.
Job Purpose
·
Piloting areas, defining adequate
procedures for managing the Customer Critical issues, in order to assure
maximizing clients total satisfaction.
·
Developing, implementing and
following up of the improvements in the customer complaints management, survey,
audit and ISO processes within the country, Plans and communicates all aspects
of CCMP process improvement and quality, Leads and Sponsors quality initiatives
as per Schneider Quality policy to protect the customers & SE from the
consequences of the product malfunctions.
·
Responsible for the Quality
Management activities of Recall projects. Builds the project quality plan and
executes quality assurance and control activities to ensure that project are
well managed resulting in the solutions meeting (and exceeding) all
specifications, while maximizing the client’s total satisfaction.
Job Accountabilities
·
Ensures understanding of customers’
requirements / strong sense to resolve customer problems
·
Appropriately balance global
standards against local needs and practices
·
Proactively puts in efforts to
accomplish aggressive goals & intervenes to remove obstacles
·
Manage the robustness of Customer
Complaints management processes deploying all related directives to reach the
required level of maturity as per corporate guidelines in order to eliminate
unsatisfactory performance and improve value for Customer
·
Establish procedures for maintaining
high levels of quality and customer satisfaction
·
Manage quality issues and their
resolution along its life cycle and implements corrective actions where
necessary
·
Leading the Product Safety Alerts /
Business Risk issues handling ensuring implementation of Corrective and
preventive actions
·
Manage & maintain Recall projects
actions as source of enriching customer satisfaction to reach maximium Securing
installed base
·
Work collaboratively with Finance
Business Partners & Other partners to control & reduce Non-Quality
Costs through ensuring all methods / processes deliver the expected benefit to
the bottom line
·
Develop and maintain interfaces with
the other parts of the organization in order to ensure a consistency throughout
the organization and with other quality initiatives
·
Support efforts participating in
root-cause analysis and other problem solving activities in order to identify corrective
actions on process and/or product improvements
·
Stop and put an end to any process
which would endanger customer satisfaction or decrease internal performance on
the basis of factual measurements
·
Represent quality organisation in
country business reviews
·
Ensure the Overall performance for
Quality, and Customer Satisfaction in all areas within the country
·
Call and visit detractor customers
turning them into promotors within the country
·
Follow up on ISO audit certification
improvemnet points
·
Ensure a customer centric
organization and act as the customer advocate throughout the corporation
·
Act as the company ISO management
representative
Required Qualifications, Experience & Skillset
·
University degree in an engineering
profession is preferable
·
5-7 years’ experience in Customer
relation management
·
Prior experience in electrical
manufacturing environment preferred
·
Ability to understand and plans for
cross-cultural viewpoints in workplace interactions
·
Ability to utilize company tools to
achieve the required tasks to improve work efficiency.
·
Ability to define / put in place
medium and long term action plans in order to increase customer satisfaction
·
Problem solving capacity.
·
Ability to make decisions based on
facts where effective and efficient
·
Ability to negotiate and come to an
agreement with the customer by managing communications through discussions and
compromise.
How to Apply
CLICK HERE to apply
online
