Vacancy: Sales and Marketing Coordinator
Unit: Tamarind Tree Hotel-Nairobi
Unit: Tamarind Tree Hotel-Nairobi
Job posting: 12-02-2018 until 28-02-2018
Starting date: Immediate.
Who are we?
Founded in Mombasa in 1972, The
Tamarind Group owns and operates some of the most successful restaurants and
leisure operations in Africa.
We invite you to be part of our team
by submitting your application to the following role.
Responsibilities:
·
Maintaining the promotional and
customer database.
·
Providing product, promotion, and
pricing information to requesting parties.
·
Assisting with promotional activities
within or outside hotel grounds.
·
Preparing sales presentations by
compiling data; developing presentation formats and materials.
·
Coordinating sales team by managing
schedules, filing important documents and communicating relevant information
·
Ensuring the adequacy of
sales-related equipment or material
·
Responding to complaints from
customers and give after-sales support when requested
·
Storing and sorting financial and
non-financial data in electronic form and present reports
·
Handling the processing of all orders
with accuracy and timeliness
·
Informing clients of unforeseen
delays or problems
·
Attending to all the telephone calls
in a timely manner and using clear and professional language, and answer
telephones using appropriate telephone etiquette.
·
Monitoring the team’s progress,
identify shortcomings and propose improvements
·
Assisting in the preparation and
organizing of promotional material or events
·
Any other duty as assigned from time
to time
Who Are You?
Required skills and Competencies:
·
Bachelor of Hotel Management or
Degree in Hospitality/Tourism/Hotel Management, Marketing or equivalent.
Proficient in Microsoft Office applications.
·
Experience in Property Management
Software’s, Opera Sales and catering an added advantage. certification in sales
or marketing will be an asset
·
Minimum 1 to 2 years work experience
as a Sales Coordinator or Banquet coordinator major hotel required.
·
Possess excellent customer care and
interpersonal skills.
·
Excellent communication skills
necessary.
Job Vacancy: Banqueting Sales Coordinator
Unit: Tamarind Tree Hotel-Nairobi
Job posting: 12-02-2018 until 28-02-2018
Starting date: Immediate.
Who are we?
Founded in Mombasa in 1972, The Tamarind Group owns and operates
some of the most successful restaurants and leisure operations in Africa.
The group focuses on its original mission of continually
improving the quality and value of its services, developing an excellent morale
among its employees and maintaining a superior level of social and
environmental awareness.
We invite you to be part of our team by submitting your
application to the following role.
Responsibilities:
·
Maintaining the promotional and customer
database.
·
Assist with typing of the Banquet and
Sales correspondence, i.e. answering mail, confirming banquet arrangements,
menus, BEO, FP, memos etc.
·
Respond to complaints from customers
and give after-sales support when requested
·
Compose, publish and distribute
Banquet event order (BEO) / Banquet Function Plan (FP) to all department heads
and personnel who are involved in servicing banquets function.
·
Work with management and other heads
of departments at all times and assist in carrying out special requirements and
duties necessary in adding to the guest’s general comfort and well-being.
·
Distribute promptly to all
departments about notice of any change in the Banquet event order (BEO) /
Banquet Function Plan (FP).
·
Prepare signage and menu items for all
banquet events function.
·
Study requirements of all booked
banquets and functions to familiarize and ascertain the possibility of selling
additional facilities, to produce extra revenue.
·
Sending Banquet event proposals to
the guests and being in timely contact with them.
·
Call customers to remind before for
cut-off dates.
·
Coordinate with Banquet operations on
a timely basis to ensure complete customer satisfaction.
·
Update Catering and Banquets calendar
on the Sales and Catering software.
·
Any other duty as assigned from time
to time
Who Are You?
Required skills and Competencies:
·
Bachelor of Hotel Management or
Degree in Hospitality/Tourism/Hotel Management, Marketing or equivalent.
Proficient in Microsoft Office applications.
·
Experience in Property Management
Software’s, Opera Sales and catering an added advantage. certification in sales
or marketing will be an asset
·
Minimum 1 to 2 years work experience
as a Sales Coordinator or Banquet coordinator major hotel required.
·
Possess excellent customer care and
interpersonal skills.
·
Excellent communication skills
necessary.
Job Vacancy: Food and Beverage Services Manager
Unit: Tamarind Tree Hotel-Nairobi
Job posting: 12-02-2018 until 28-02-2018
Starting date: Immediate.
Who are we?
Founded in Mombasa in 1972, The Tamarind Group owns and operates
some of the most successful restaurants and leisure operations in Africa.
The group focuses on its original mission of continually improving
the quality and value of its services, developing an excellent morale among its
employees and maintaining a superior level of social and environmental
awareness.
We invite you to be part of our team by submitting your
application to the following role.
Responsibilities:
·
Supervise the day-to-day functioning
of all F&B Service employees, facilities, and sales and costs.
·
Supervise, coordinate, and direct the
prompt, efficient, and courteous service of Food & Beverage in the F&B
outlets.
·
Control and analyze on an on-going
basis the quality levels of production, guest satisfaction, operating costs,
sanitation, cleanliness, and hygiene.
·
Create weekly schedules ensuring you
maintain adequate staffing levels to meet business demands.
·
Ensure that the budgeted average
spends are achieved on an ongoing basis by promoting a strong sales culture
amongst the F&B team.
·
Ensure that all menus and printed
materials for the department are kept current and in appropriate physical
presentation as per the hotel guidelines
·
Control stocks for daily use in
F&B outlets to ensure service requirements are met.
·
Schedule guest reservations and make
additional arrangements as needed.
·
Ensure all staff maintain high level
of discipline, are well groomed and always in full uniform. Also ensure service
of food and beverage is professional, personalized and in line with the Hotel’s
SOPs
·
Participate in the preparation of the
Food & Beverage department budget and goals.
·
Any other duty as assigned from time
to time
Who Are You?
Required skills and Competencies:
·
College Graduate or equivalent
experience.
·
4 years’ experience in F&B
Services.
·
2 years’ of supervisory/managerial
experience in a similar role.
·
Well-organized, detail-oriented and
able to multi-task.
·
Must have effective problem
solving/decision making abilities.
·
Must have excellent verbal and
written English communication skills.
·
Skilled in creating analyzing and
understanding reports/budgets.
Are you interested in this position and do you meet the minimum
requirements?
Apply by sending an email with your CV and a convincing cover
letter to human.resources@tamarind.co.ke
The application deadline is 28th February 2018
Due to the high volume of applications received only shortlisted
candidates will be contacted. For any further questions about this vacancy,
Visit our website at www.Tamarind.co.ke. Please do not hesitate to contact us
by e-mail human.resources@tamarind.co.ke
