National Bank of Kenya
Position Title: Manager, Trade Operations
Position Title: Manager, Trade Operations
Job Ref No.HR/010/18
Available Positions: One (1)
Division: Operations
Reporting to: Head- Cash and Corporate Operations
Position Scope:The Job holder will be responsible for providing leadership,
management and governance for the Trade Operations department.
Key Responsibilities:
·
Manage the Trade operations
department and provide leadership support for the day to day activities for the
team. He / she will ensure accurate and timely execution of all transactions
throughout their transaction’s life cycle.
·
Manage the settlement process and
related risks, transaction processing over appropriate systems, related
accounting entries processing, reporting and communication to third parties.
·
Manage reconciliation activities for
all products and services offered under Trade Finance Operations in the Bank
considering their SLAs.
·
Lead and develop the trade operations
team to ensure efficient operations in strict compliance with the various local
and international laws, market set standards and Bank’s risk standards while
ensuring continuous improvements on resource management.
·
Effective risk management to protect
the Clients’ and Bank’s interests during the day to day operations.
·
Provide guidance for periodic
self-assessment checks on key controls in the department to assess the proper
functioning and adequacy of controls.
·
Provide management of Business
Continuity Plans / Disaster Recovery Plans’ process and documentations
recommended by the CBK Prudential guidelines, Bank’s policies and best
practice.
·
Monitor stability of system- issues
within the department and coordinate for closure of issues raised.
·
Ensure SLA adherence, monitoring
& breaches reporting are being upheld in line with the set controls.
·
Oversee Claims investigations and
management and any incurred bills processing to vendors for Trade related
transactions.
·
Comply with all Bank’s set policies,
procedures & guidelines as well as other regulations and standards and
report all suspicious activities.
·
Liaise with the Manager – Operational
Risk in developing and updating of procedures, controls and monitoring plans
for Operational Risk management
·
Management of complaints and
communication of action plans to relevant stakeholders
Skills & Experience:
·
A degree in a Business/technical
related field from a recognised university
·
Professional qualifications in CPA,
ACCA and or Trade Finance
·
Experience in Trade Operations
·
Banking & Finance certification
will be an added advantage
·
Eight (8) years working experience in
Bank operations, three of which must be at supervisory level within a busy
Trade Finance Operations environment.
·
Knowledge of International Business
practices and understanding of the rules that govern International Trade ( ICC
rules)
·
Understanding of Operational Risk
Management
·
Leadership and Management skills
·
Independent and Self-motivated
individual
·
Excellent presentation skills
·
Operational Excellence
·
Excellent interpersonal,
communication and negotiation skills
·
Knowledge of the bank’s products,
services and policies
·
Excellent Customer Experience skills
·
Analytical thinking, Decisive and
keen to details
Position
Title: Regional Branch Business Manager –
Eastern Region
Job Ref No. HR/015/18
Division: Retail Banking
Reporting to: Director Retail Banking
Position
Scope: The successful candidate will be
responsible for championing the transformation of branches and providing
powerful strategic regional branch leadership, deliver exceptional business
growth through optimization of existing branch business channels and development
of new business opportunities for all bank products to include; Personal
Banking, SEBs, Business Banking, Institutional banking, Commercial Banking and
Corporate, Islamic banking, Premium Banking, Diaspora segments and Banca
Assurance.
Key
responsibilities
·
Formulate and drive business
strategies for the region.
·
Assume ownership on branch strategic
initiatives and plans that will be aligned to NBK Bank products and that will
focus on increasing effectiveness in the controls and customer service.
·
Contribute to and take a practical
role in the strategic direction of Regional Branch Business ensuring that the
Bank’s objectives as relates to the Region in particular and Retail Banking in
general are met.
·
Develop initiatives aimed at cost
minimization within the branches and that are geared towards increasing
customer convenience and service standards.
·
Ensure new revenue generation through
opening up the markets for business opportunities for all NBK products and
services.
·
Channel performance reviews and
branch business performance analysis reports to the respective business heads.
·
Take leadership in driving new
product introductions and commercialization in the region.
·
Responsible for identification,
effective set up and commercialization of new branch channels
·
Forecast, plan, implement and monitor
all regional sales, cost and expenditure activities within set budget and
proactively and promptly device remedial actions to minimize the variances
between the budget and actual performance.
·
Co-ordinate all regional activities,
CSR and other bank wide programs.
·
Ensure that all processes for product
and transactions management, incident management, problem management, change
management, customer service management and operational risk management are
drawn up ,updated in a timely manner and adhered to
·
Monitor branch TAT observance and
customer service standards to achieve operational efficiencies
·
Ensure credit risk management for
different branch portfolios is maintained and NPA book is maintained at
acceptable levels
·
Coach & mentor the team while
adopting best practices in people and performance management in line with laid
down HR policies and procedures, with the aim of developing a high performing
team.
·
Establish a management and
communications structure with respective branches in the area / region to
manage transformation, operational actions and execute all branch business
deliverables
·
Ensure superior customer offering in
the region
·
Ensure optimum utilisation of Bank’s
resources in the region.
·
Effective management of risks in the
region as per the laid down guidelines and procedures
Skills &
Experience:
·
Bachelor’s degree in a business
related field
·
Master degree in a business related
field will be preferred
·
Ten (10) Years experience in Banking
of which five (5) years should be at Branch Management level or a senior
Corporate relationship management level
·
Demonstrated experience at management
level on product development
·
Sound knowledge of Banking laws &
regulations
·
Proficient in computer applications
·
Strategic thinker with good
commercial acumen and ability to identify economic opportunities in changing
environment and capitalize on them.
·
Conversant with current trends in
consumer banking with a strong commercial orientation
·
Excellent leadership, interpersonal
& team management skills.
·
Project Management skills
·
Excellent analytical & report
writing skills
·
Customer focused – striking a solid
balance between external and internal customer orientation
·
Business Acumen
·
Ability to drive the Brand image in
the region
·
Oversee customer service within the
region
Position
Title: Talent Resourcing Manager
Job Ref No.HR/018/18
Division: Human Resources
Reporting to: Head, Talent Management, Resourcing, Learning &
Development
Position
Scope: The job holder will be
responsible for the development and execution of the recruitment plan and
management of the recruitment process in line with the talent blue print for
the Bank.
He/she will oversee the execution of
the recruitment plans in terms of sourcing, screening, interviewing, selection
& on boarding of the right talent that matches the dynamic business
needs while ensuring optimal staffing levels as per the various Divisions’
annual workforce plans.
Key
Responsibilities
Talent Planning
·
To draw up a recruitment plan and
source for talent as per the workforce plans for the various Divisions
·
To work closely with Head of Talent
& HRBPs in building internal & external high calibre talent
pipelines that matches the current and future business needs
·
Responsible for designing, developing
and maintaining the standard recruitment process in the Bank in accordance to
the Human Resources policies, strategies and emerging trends in talent
acquisition
Talent Sourcing
·
Define, continuously improve and
deploy appropriate recruitment Procedures, channels and selection criteria for
various roles in the Bank
·
Adoption and responsible use of the
digital strategy for recruitment i.e. LinkedIn, Twitter, Job boards, blogs etc
Screening & Interviews
·
To develop and deploy best in class
pre hire assessments techniques to support recruitment i.e. Psychometric,
behavioural assessments and assessment centres among others
·
To conduct background checks to
attest to the character and integrity of the new hires i.e. academic,
employment history etc by contacting referees and or through engaging third
party vendors to conduct background checks.
·
Participate in panel interviews in
the Bank
Recruitment SLAs, Compliance and
Reporting
·
Management of internal and external
stakeholders to ensure seamless and efficient recruitments as per agreed SLAs
·
Provide regular reports and data
analysis relating to recruitment with a view to help in management decision
making.
·
Ensure compliance with both internal
and external regulatory requirements in the normal course of duty
·
Define and implement an assessment
framework within recruitment to check controls and compliance of legislation,
internal Bank policies and other regulatory requirements within recruitment.
Capacity Development
·
Support in designing and
implementation of Competency based interviews framework and toolkits to support
recruitment process
·
Participate in providing first line
advisory on interviewing techniques to HR Managers and Recruiting Managers
Staff On boarding
·
To oversee smooth on boarding in
terms of induction, pre employment paper work preparations and build complete
employee file as per the checklist, access cards, medical cards, employee
workstation etc
Employer Brand
·
Participate in job fairs and career
events and actively engaging in strategic partnerships for the organization so
as to tap talent pools for future prospective job openings and enhance employer
brand
Qualifications,
Experience, Skills& Personal Attributes:
·
A University Degree from an
accredited University
·
Higher National Diploma in HR or
relevant Certification from IHRM
·
A master’s degree in a business
related field will be an added advantage
·
Certification in using Psychometric
assessments e.g. SHL, PDA etc
·
Experience with Recruitment systems
and HR databases
·
Knowledge of the Kenya labor legislation
·
Proven experience with candidate
selection, interviewing, screening skills
·
Familiarity with social media and
other professional networks
·
Business Acumen, Consultative and
Decisive, Critical Evaluation
·
Leadership and management skills
·
Relationship Management
·
Excellent negotiation skills ,
Excellent verbal and written communication
·
Analytical skills , Training Skills,
·
Social Media Knowledge
How to Apply:
If you believe you meet the criteria
given above, please submit your application with a detailed CV stating your
current position, current gross salary, e-mail address and telephone contacts
quoting the job title/reference in the subject field to:
Recruitment@nationalbank.co.ke by 1 st March 2018
Applications received after the set
deadline will not be considered and only shortlisted candidates will be
contacted for the next stage/s of the process.
National Bank of Kenya is an Equal
Opportunity Employer.
Canvassing will lead to automatic
disqualification.
