Territory Account Manager
Location: Nairobi,KE
Organization Name: SME and Regional
Operations
Department Description
We are pleased to announce the
following vacancy in the SME and Regional Operations within the Enterprise
Business Division. In keeping with our current business needs, we are looking
for a person who meets the criteria indicated below.
The Territory Account Manager will
drive sales within the set territory with an objective of driving business
revenues and opportunities across the customer base to exceed DB through
acquisition and retention as well as assuring retention of baseline under their
management
Responsibilities
·
To identify growth prospects and
specific opportunities in the territory; device strategic plans for territory
penetration and tactical plan execution including pipelines;
·
To track territory performance
management;
·
To identify growth opportunities, up-selling
and cross–selling potential within the assigned territory;
·
To provide leadership for customers
by understanding business objectives and recommend business solutions;
·
To develop and execute customer ring
fencing strategies;
·
To develop strong relationships with
customers to maintain baseline growth, Churn Management, including following up
on all existing contracts renewal;
·
To develop customer value
propositions and presentations;
·
To gather and execute market
intelligence;
·
To manage daily and weekly sales
reporting for Regional Manger;
·
To drive Net Promoter Score by
maintaining strong and deep relationships with accounts under direct management
and keeping communication with the customer throughout the entire customer
journey.
Requirements
·
Degree in a Business related
disciplines with an IT/Commercial bias;
·
Work experience of 3 years preferably
managing SME Customers
·
IT knowledge/working experiences will
be an added advantage;
·
Strong relationship building skills
preferably from the SME Environment
·
Ability to deliver results ,meet and
surpass targets with minimum supervision
How to Apply
Software Engineer
Organization Name: Safaricom Garage
Department Description
We are pleased to announce the
following vacancy in the Safaricom Garage within the Innovation Hub. To
intensify our efforts to transform lives, we have recently established
Safaricom Garage, an innovation setup with the goal to create new solutions on
top of the Safaricom platform.
At Safaricom Garage we are bringing
together product managers, engineers and partners to develop scalable solutions
that can transform lives in our region. In keeping with our current business
needs, we are looking for a person who meets the criteria indicated below.
Brief Description
Reporting to the Head of Engineering
we are looking for individuals with strong software engineering skills, are
passionate about developing industrial strength software solutions and have a
track record that proves their skills. We are not particular about the
programming languages you have mastered, but interested in individuals, who
understand programming and strive towards developing great products.
We want to hire a team of software
engineers, who take pride in what they build, who are self-motivated to
constantly improve their skills and who will bring a new perspective towards
developing outstanding products. In addition we expect our software engineering
team to develop their own ideas and create viable solutions.
Responsibilities
·
Develop software products;
·
Work in a larger engineering team
tasked to develop new products for Safaricom;
·
Create new ideas and demonstrate them
in code;
·
Work with product managers and
external parties in a team;
·
Ensure delivery timelines.
Requirements
·
Proficient in various programming
languages and frameworks, such as C,
C++, Java, Ruby, Python and Django, Ruby on
Rails, etc.
·
Android or iOS experience
·
Understanding of API design and core
software design techniques
·
Technical understanding of both
front-end and backend development
·
BS or MS in computer science or
equivalent practical experience
·
At least 2-3 years of coding
experience in a non-university setting
·
Experience with mobile app
development.
How to Apply
