Check your search results here

Recruitment in Kenya Airways (Internship Opportunities)

Technical Internship       
Thank you for your interest in the Kenya Airways Internship Program. Three (3) Month internships are available in most of our business units which include Finance, Ground Services, Commercial, Technical, Human Resources, Information Systems, Flight Operations, Operations Control Centre and Cargo.
The internship will offer you a great opportunity to gain valuable experience in your chosen field as well as assist you to develop skills that will provide you with an advantage in the job market. In addition, you will gain real business experience and exposure in a leading company that is truly the Pride of Africa.
The purpose of the Program is to provide an opportunity for university and college students to become familiar with the operations of Kenya Airways, and to acquire work experience at the professional level through on-the-job training as part of the course requirements, during vacations before resuming studies.
During the internship, students shall be placed in one of the departments or units of Kenya Airways and, to the extent possible, shall be given assignments relevant to their current studies. Before the end of the program, the interns must submit a brief report about their experience/ learning in Kenya Airways and provide ideas and suggestions that can help improve the Program in future years.


To be eligible for the Kenya Airways Internship Program, you must be:
·         A citizen of Kenya
·         A student pursuing an undergraduate degree/College diploma in an accredited university/college, who will continue his/her graduate studies or graduate right after the period of the internship.
·         Have a minimum grade of B (plain) in KCSE or equivalent O’level certification
·         Candidates afforded internship in the past by Kenya Airways are not eligible to apply
Conditions of Internship
·         Kenya Airways does not provide medical insurance cover for Interns. Those selected for internship will be required to submit proof of medical insurance while at Kenya Airways.
·         Since the hiring for the Internship Program is done locally, Kenya Airways does not pay transportation costs whatsoever.
·         Because Internship Program is addressed to students who are pursuing their degree programs or diploma programs, participation in the program will not extend beyond three (3) months.
Documentation that will be required should you be selected for internship are:
·         Letter from learning institution requesting for internship and confirming that this is part of the course requirement
·         Original and copy of KCSE/GCSE Certificate
·         Certificate of Good Conduct
·         Insurance cover
How to Apply
Claims Officer
Kenya Airways is truly the Pride of Africa. Our global network now reaches over 60 destinations, 49 of which are spread across the Africa continent. With a modern fleet of  47 aircrafts, including seven Boeing 777 series, makes us one the youngest fleets in Africa.
Kenya Airways opens a world of opportunity across the continent, creating sustainable development by connecting its people and businesses within Africa and around the world.
At Kenya Airways we believe our greatest asset is our people. When you join Kenya Airways we provide you with training and all the systems and tools you require to perform. And best of all, we provide an environment that enables each and every one of our employees to achieve their full potential.
Implement and maintain claims’ handling procedures to ensure customer satisfaction


·         Investigate and document claims to establish validity before payment to minimize costs.
·         Resolve customer complaints to enhance customer satisfaction.
·         Administer risk management system to ensure optimal utilization.
·         Review claims transactions at outstations and train staff to ensure compliance with claims procedures/conditions of carriage to minimize loss.
·         Maintain record of claims for accountability and identification of risk areas requiring attention to minimize future losses and compliance with statutory requirements.
·         Provide information and assistance to lawyers to conduct defense in litigation.
·         Pursue recovery of claims from insurers and other airlines to minimize loss


·         Business Graduate
·         Part qualification ACII
·         Computer skills and knowledge of star system
·         Negotiation skills
·         Strong communication skills
·         Time management
·         Presentation /tutoring skills
·         2 years experience in claims handling or customer service
Additional Details              
·         Interpretation and application of conditions carriage for Baggage
·         Customer insight
·         People skills
·         Strategic influencing
·         Resilience
·         Strategic influencing
How to Apply

DO NOT MISS to Subscribe below for the latest jobs to your EMAIL for FREE

Enter your email address:

Delivered by FeedBurner

Want to know the latest news, read great articles, features, jobs and careers? Then click here