PowerGen Renewable Energy
Job Vacancy: Senior
Engineering Associate
Job Location: Nairobi
Employment Type: Permanent
Job Description: PowerGen Renewable Energy is a micro-grid developer, implementer, and operator in East Africa, reshaping the prevailing rural electrification model in the region.
Job Description: PowerGen Renewable Energy is a micro-grid developer, implementer, and operator in East Africa, reshaping the prevailing rural electrification model in the region.
PowerGen is creating an African energy system that utilizes clean, renewable energy and smarter grids to deliver power to all.
PowerGen is hiring a Senior Engineer to manage a team and support in the design and deploy solar systems, grid extensions and micro-grids throughout the region. If you want to be at the backbone of a fast-growing renewable energy organization in East Africa, this job is for you.
You will be responsible not only for the designing of solar systems, micro-grid systems and Grid extensions, but also for seeing projects through to completion and interface with other project execution teams.
Your Team:
As the Senior Engineer you will be a member of the Engineering team. This team is one of the four Project Executional Teams, and you would work closely with the other teams (Supply Chain, Installation and Production) to ensure successful delivery of projects.
You will report to the Engineer Manager and work closely with other graduate engineers and Engineering Associates to cover the team’s principal responsibilities of power generation design, distribution design, technical analysis, technical recommendation and Bills of Material creation.
A significant component of the job requires utilization of PowerGen’s ERP system (NetSuite) to generate the Bills of Materials for the various Projects and Micro-grids.
What You’ll Make Happen
·
Support
in Designing solar systems and Low Voltage distribution networks to suit the
needs of EPC projects and off-grid communities based on data received input
from Project Execution or Project Managers.
·
Provide
technical specifications for purchasing equipment and materials.
·
Support
in preparing BOMs and drawings for various projects.
·
Coordinate
with the Installation team to ensure successful implementation of all projects.
·
Support
in as-built BOMs and drawings for various contractor sites.
·
Support
in analytical work in such is a way that is communicable to your clients and
colleagues.
·
Support
Project Execution in site surveys, reporting, inspection and commissioning of
solar systems around East Africa.
·
Ensure
that mini-grids are designed and deployed in adherence to required mini-grid
standards
What Excites You
·
A
fast-paced environment where constant change is the norm and individual
initiative-taking is encouraged.
·
Working
in the renewable energy sector.
·
Having
autonomy to implement your creative solutions – not just coming up with ideas,
but possessing the commitment and skill to implement them.
·
Opportunity
to grow and develop a passionate and committed team.
·
Having
the opportunity to manage a product or a project from concept to actual product
or commissioning.
·
Passion
for organization, details, process generation and precision in all you do.
You Already Have
·
4-6
years’ work experience in East Africa.
·
University
degree in Electrical, Mechatronics, or Energy or related Engineering field.
·
Member
of the Engineering Board of Kenya.
·
Member
of the Institution of Engineers of Kenya.
·
Experience
at an early-stage, rapidly growing company and managing a growing team.
·
Excellent
communication skills, both verbal and written.
·
Passion
for engineering technical systems, and the ability to quickly learn electrical
systems.
·
Expert
AutoCAD skills required.
·
Work
experience in East Africa or another emerging market.
·
Proven
strong client management skills.
·
Some
Experience in the energy, clean tech or utility sectors will be an advantage.
·
Advanced
proficiency in Microsoft Office, especially Microsoft Excel.
·
Fluency
in English and Swahili, both in written and oral communication.
·
Experience
working in the Kenya Electric Utility sector will be an added advantage
·
Valid
Drivers’ License.
·
Intelligence
and eagerness to learn.
·
Strong
organizational skills and attention to detail a must.
·
Enthusiasm
in working for the field of renewable energy!
·
Experience
using software’s like Homer, Netsuite or Xendee will be an added advantage.
How to Apply
CLICK HERE to
apply online
Job
Vacancy: Customer Engagement Associate
Job
Location: Kericho
Employment
Type: Permanent
Job Description: PowerGen Renewable Energy is a micro-grid developer, implementer, and operator in East Africa, reshaping the prevailing rural electrification model in the region.
Job Description: PowerGen Renewable Energy is a micro-grid developer, implementer, and operator in East Africa, reshaping the prevailing rural electrification model in the region.
PowerGen
is creating an African energy system that utilizes clean, renewable energy and
smarter grids to deliver power to all.
Customers are at the center of PowerGen’s business model. First, PowerGen must select and connect the best potential customers.
Customers are at the center of PowerGen’s business model. First, PowerGen must select and connect the best potential customers.
Armed
with proprietary customer data collected by PowerGen surveyors, the Grid
Development team needs to choose which customer to connect to our
micro-grids.
Once
they are connected, the Grid Operations team must exceed expectations and
provide excellent customer service to maintain customers given alternative
energy sources and providers.
PowerGen is working to move beyond basic service to provide premier customer service and engagement throughout our relationship with customers.
PowerGen is working to move beyond basic service to provide premier customer service and engagement throughout our relationship with customers.
Managing
current customers involves quickly resolving all customer complaints as they
arise, but is primarily focused on proactively engaging customers to improve
their service quality and overall experience.
There
is a continued focus across the company to drive customer engagement projects
to improve customer satisfaction and energy use.
Some
projects include: customer outreach methodology and execution (by phone, in
person, surveys, etc.), electricity tariff education and marketing campaigns,
strategies for detecting and discouraging fraud, improved customer selection
criteria, etc.
As a Customer Care Associate, you will be a key member of the PowerGen Kenya Customer Care Team, focusing on supporting our East African customers who use electricity from our micro-grids each day.
As a Customer Care Associate, you will be a key member of the PowerGen Kenya Customer Care Team, focusing on supporting our East African customers who use electricity from our micro-grids each day.
You
will report to Associate manager of Customer Engagement and you will work with
all existing PowerGen customers.
A more complete – but by no means exhaustive – list of responsibilities is provided below:
A more complete – but by no means exhaustive – list of responsibilities is provided below:
What
You’ll Make Happen:
·
Providing post-installation customer
service to micro-grid customers via phone and online channels as well as
in-person through customer engagement site visits.
·
Gathering information on current
micro-grid issues and creating an Operations & Maintenance (O&M) ticket
for each issue escalating it to the PowerGen maintenance team when necessary.
·
Following up on all issues with
customers, the PowerGen team, and external partners as necessary until each
case is resolved.
·
Assisting with data gathering on the
performance and customer behavior of PowerGen’s operational micro-grids.
·
Tracking OIRs and preparing reports
for management on grid operations, customer feedback and other data.
·
Coordinating logistics for field
work, including transport, accommodation, and planning routes before embarking
on any trips to the field.
·
Supervising and training other team
members during any and all of the above areas as needed.
·
Completing customer surveys and other
data gathering.
·
Train customers on energy use, payment
systems, and issue troubleshooting.
What
Excites You:
·
A fast-paced environment where
constant change is the norm and individual initiative-taking is encouraged
·
Working both in the office and in the
field
·
Contributing to rural electrification
in East Africa
·
Building a clean energy future
·
A passion for organization, details,
and precision in all you do
You
Already Have:
·
University degree in related field
·
2+ years’ relevant work experience in
customer service, call center or similar field
·
Willingness to work in shifts
·
Fluency in Kiswahili and English,
both in written and oral communications
·
Passion for serving and engaging
customers
·
Knowledge of the energy, clean tech
or utility sectors
·
Advanced proficiency in Microsoft
Office, with exceptional Microsoft Excel skills
·
Excellent written and oral
communication skills, as well as strong interpersonal skills
·
Practiced flexibility to lend a hand
wherever needed
·
Enthusiasm in working for the field
of renewable energy!
Benefits
and Compensation: A competitive
package including annual compensation, performance bonuses, health insurance,
professional development and team building events. And you'll be working with a
dynamic team of brilliant people passionate about electrifying East Africa!
How
to Apply
CLICK HERE to apply
online
