Position: Laundry
- Front office Assistant
Location: Langata, Nairobi
Salary: 15k
Our client is a company with an outlet that offers Laundry and Dry-cleaning services.
Our client is a company with an outlet that offers Laundry and Dry-cleaning services.
They are urgently looking to fill a Laundry
front Office position for one of its outlet in Langata area.
Duties and Responsibilities
·
Consistently
offer professional, friendly service to our clients and ensure reception area
is tidy.
·
Maintain
customer information and data;
·
Answer
direct client queries on telephone and email as well as manage communication on
the company’s Facebook page as appropriate.
·
Inform
client of linen that is ready for collection, or organize dispatch to client,
as appropriate;
·
Receive
payment, make change if appropriate, and do other cash register duties;
·
Identify
and develop sales opportunities based on customer feedback.
·
Receive
items brought in to the shop for cleaning and dispatch the linens to the client
when clean;
·
Pick
and return, using a company provided transport van, items from certain clients’
premises and return them when clean to the client premises;
·
Inspect
linen for stains and fabrics that require special care;
·
Examine
and sort linen, according to: color, fabric type, dirt content, and cleaning
technique required;
·
Sort
laundry, label and make ready for pick up
·
Set
aside and report any damaged or marked linen
Job Qualifications
·
Diploma
or Certificate in customer service, Laundry or Housekeeping will be highly
desirable
·
Proven
ability to focus attention on client needs, remaining calm and courteous at all
times
·
Excellent
communication skills, fluent in both English and Kiswahili.
·
Good
computer literacy skills including using various Microsoft applications and
social media.
·
Atleast
1 year experience in the laundry/dry-cleaning or hospitality sector is an added
advantage
·
Applicants
are required to be flexible with work schedule, including weekends.
·
Strong
ability to work unsupervised.
·
Strong
numerical and problem solving abilities
·
Due
to the nature of the job, applicants who reside within Langata and its environs
will be preferred.
How to Apply
Interested candidates should attach their updated CV (in Word format) quoting the job title (Laundry Front office) in the email subject to jobs@fanisi.net on Tuesday 5th December 2017.
Please ensure you indicate your last salary
on your CV only.
Kindly DO NOT attach any other
certificates/scanned documents to your application.
Only those shortlisted will be contacted.