Waiter / Waitress
Location: Nairobi
Industry: Hospitality
Our
client, a full-service, quick-casual, coffee-themed restaurant chain is seeking
to recruitWaiter / Waitress.
The
key responsibility is ensuring that customers have a satisfying dining
experience.
Duties and Responsibilities
·
Greet and escort customers to their tables
·
Present menu and provide detailed information when asked (e.g.
about portions, ingredients or potential food allergies)
·
Prepare tables by setting up linens, silverware and glasses
·
Inform customers about the day’s specials
·
Offer menu recommendations upon request
·
Up-sell additional products when appropriate
·
Take accurate food and drinks orders, order slips or by
memorization
·
Communicate order details to the Kitchen Staff
·
Serve food and drink orders
·
Check dishes and kitchenware for cleanliness and presentation and
report any problems
·
Arrange table settings and maintain a tidy dining area
·
Deliver checks and collect bill payments
·
Carry dirty plates, glasses and silverware to kitchen for cleaning
·
Meet with restaurant staff to review daily specials, changes on
the menu and service specifications for reservations (e.g. parties)
·
Provide excellent customer service to guests
Requirements
·
Attentiveness and patience for customers
·
Strong organizational and multitasking skills, with the ability to
perform well in a fast-paced environment
·
Active listening and effective communication skills
·
Team spirit
·
Flexibility to work in shifts
Qualification and Experience
·
Diploma/Certificate in Food and Beverage, Sales and Service
·
Proven work experience as a Waiter or Waitress
·
Good communication and presentation skills
To apply, send your CV and cover letter only torecruit@flexi-personnel.com before close of business
10th November, 2017. Clearly indicate the position applied for and salary
expectation on the subject line.
NB: Flexi Personnel Ltd does not charge candidates for job
placement
