Financial Risk Management
Responsibilities
·
Design and development of effective
credit risk management strategy that informs the credit rating models for all
products and markets (20%)
·
Tooling and enablement to facilitate
the execution and maintenance of these credit risk models to optimize profit
(20%)
·
Performance monitoring and evaluation
of the risk models to achieve target credit risk metrics (20%)
·
Propose and develop data products
which allow others to explore and understand customer data. (20%)
·
Coaching and capability development
amongst the FRM Analysts. (10%)
·
Quality leadership that effectively
translates to a favourable environment and employee satisfaction. (10%)
Requirements
·
A degree in a numerate subject (e.g.
mathematics, statistics, operational research, economics, science, engineering)
·
Seven year experience in statistical
data analysis in a highly automated environment
·
Experience in programming
(R/Matlab/Python/VBA)
·
Strategic orientation, driven to
exceed the expectations of others
·
Ability to interpret complex data and
make concise recommendations.
·
Exceptional communication skills both
written and oral, alongside good influencing skills.
·
Leadership to nurture and sustain
employee satisfaction, and to manage changes.
·
Collaborative working, being able to
execute complex tasks, transcending brands, and cultures
·
Creativity and innovation, developing
new insights into situations
·
Demonstrated ability to lead programs
from ideation to execution.
·
Self-motivated, assertive and
proactive.
·
Teamwork, contributes fully to the
team effort with a “hands on”, practical and resourceful approach
How to Apply
Team Leader, Service Operations Center
The Team Leader, Service Operations
Center role is responsible for CBA groups centralized IT Service Monitoring;
The primary objective of the role is to monitor the quality of all the IT
services and taking the necessary actions in the case of service disruptions or
degradation in order to decrease the MTTR (Mean Time to Recovery).
The role establishes develops
policies for implementation based on the ITIL framework, designed to ensure
consistently high service performance, ensure the effective and efficient
management of all aspects of IT service monitoring and major incidents
management to develop quality improvement processes and ultimately improve
outcomes for clients
Responsibilities
·
Governance: To develop, implement and
continuously improve IT Service Monitoring based on ITIL as the selected
service governance framework. Ensure the development and implementation of
appropriate strategies to monitor all services, system performance and
reporting that meet business objectives. (20%)
·
24/7 Service Monitoring: To provide
management oversight for the group IT Service Operations Center (SOC) and to
ensure CBA Group services are monitored 24/7 across all domains. (35%)
·
Major Incident Management: To take
end to end ownership of major incidents and ensuring coordination of resolving
parties, effective communication to stakeholders and post incident
reviews.(35%)
·
Team Management: Provide great
leadership for the IT Service Operations organization through resourcing,
knowledge transfer, coaching and succession planning in-order to facilitate a
conducive work environment and employee satisfaction. (10%)
Requirements
·
A Bachelor’s degree in Computer
Science, Information Technology or related field.
·
ITIL Foundation a must.
·
ITIL service practitioner would be an
added advantage.
·
3 years’ relevant experience with
2years’ in a service management/monitoring role.
·
Adequate understanding of the various
banking business systems and computer operations processes.
·
Demonstrable experience working in a
professional IT environment.
·
Sound knowledge of Information
technology and related support architectures
How to Apply
