Course Administrator
Our client is currently looking to hire a Course Administrator.
Purpose
The purpose of this role is to support the Operations Manager in
the smooth running of the assigned courses, as well as liaising with
Participants, Tutors and other Service Providers.
Responsibilities
·
Custodian of class registration forms
·
Ensuring the participants are fully
signed and qualified for the class
·
Confirming to the participants that
the class is scheduled
·
Update the class records with the
participants details
·
Distribution of course materials
·
Prepares the scheduled class package
– tags, pens, manual.
·
Ensure all participants are
registered
·
Monitors and ensures that the
services are being provided as per required standards during training
·
Prepare the exam registration details
and hand over to exam administrator
·
Prepares and ensures feedback forms
are captured
·
Update the students records
Qualifications
·
At least a Bachelor degree in
Education or Business Administration
·
At least one year experience in
operations in training institution preferably professional institutions.
·
Excellent communication with a
positive telephone manner and the ability to build rapport and maintain empathy
with students, clients, tutors and faculty staff.
·
Excellent organizational, time
management and high attention to detail.
·
Ability to communicate student
performance by producing all necessary reports in an effective and timely
manner to clients.
·
Ability to use email, internet
applications, MS windows operating system, including excel and word.
·
Passionate about dealing with people
(interpersonal skills).
·
Proactive, highly motivated and
adaptable to change, as the company and industry in which they are based is
very fast paced and competitive
How to Apply