4G Capital (4th Generation Capital) is
Africa’s fastest fintech providing ethical credit services to those who require
it most.
We provide rapidly accessible and
affordable unsecured loans with strict affordability criteria to prevent
unmanageable debt.
We operate in their markets through 6-man
micro branches to provide tailored relationship-based
services.
Our vision is to become the number one
retail finance firm in Africa by offering the best services in terms of
accessibility, affordability, value and customer experience.
We seek to recruit Debt Collections Interns to serve in our units
Responsibilities
We seek to recruit Debt Collections Interns to serve in our units
Responsibilities
·
Work
in pairs with Loan Officers
·
Support
and maintain an excellent work environment to achieve demanding targets
·
Deliver
first rate customer service through consistent follow up
·
.Assist
in accurate and timely reporting of Management Information and market feedback
to report on customer preferences, trends and market opportunities
·
Assist
in contacting debtors to receive payment
·
Assist
in following up on defaulters to recover payments
·
Carry
out customer education and maintain relationships
·
Assist
in renegotiating payment schedules
Requirements
·
A
good level of general education- Diploma or degree
·
Computer
literacy
·
Education
background in Business Administration, Marketing
·
Debt
Collection experience will be an added advantage
·
Experience
in a financial institution will also be an added advantage
Key Competencies
Customer Handling
·
Sales
and Business Development
·
Enforcement
of contract and repayment obligations
Administrative Support
·
General
support to all tasks
·
Communications
·
Small
Branch Operations
·
Information
Collection
Personal Attributes
·
Integrity
and ability to work in consumer finance
·
High
Motivation
·
Self
starter-functional problem solver
·
Process
discipline- Ability to follow SOPs
We
seek to recruit Sales and Marketing Interns
Responsibilities
·
Work in pairs with Loans Officers and
Collections Officers
·
Support and maintain an excellent
work environment to achieve demanding targets
·
Deliver first rate customer service
·
Build excellent relationships with
customer-partners and opinion leaders in catchment area
·
.Assist in accurate and timely
reporting of Management Information and market feedback to report on customer
preferences, trends and market opportunities
·
Assist in marketing activities
·
Assist in lead generation
·
Carry out customer education and
maintain relationships
·
Assist in renegotiating payment
schedules
Requirements
·
A good level of general education-
Diploma or degree
·
Computer literacy
·
Education background in
sales/Marketing or Business Administration
·
Experience in a related field will be
an added advantage
·
Experience in a financial institution
and dealing with customers at the bottom of the pyramid will also be an added
advantage
Key
Competencies
Customer
Handling
·
Sales and Business Development
·
Enforcement of contract and repayment
obligations
Administrative
Support
·
General support to all tasks
·
Communications
·
Small Branch Operations
·
Information Collection
Personal
Attributes
·
Integrity and ability to work in
consumer finance
·
High Motivation
·
Self starter-functional problem solver
·
Process discipline- Ability to follow
SOPs
If
you are interested and meet the above requirements and competencies, kindly
send your cv and cover letter detailing your suitability for the position
applied for to careers@4g-capital.com
Kindly headline your application Sales and Marketing Interns