Telkom Kenya
Position: Regional
Business Manager - Coast
Region: Nairobi
Reporting to: Head
of SME & Regional Business
Band: 4.1
Department: Enterprise
Division
Role Purpose: To implement and drive the sales strategy and action plans for the sales and distribution of Telkom product and services for SME Enterprise customers within a specified region.
Furthermore, must facilitate
and enable the meeting of sales targets and revenue margins across the customer
network within the region.
Will also be responsible for
consistently achieving sales targets and growth plans for the region,
relationship management with key SME customers and leading the sales team
through effective people management practices.
Key Duties and Responsibilities
- Effectively
manage the budget of the sales team within the region and ensure sales are
done cost effectively
- Monitor and
measure the profitability levels of customers within the region
- Develop and
demonstrate a thorough understanding of the partner and customer’s
business within the region
- Build and
maintain relationships with key customers and facilitate the continuous
growth of the customer base within the region
- Forecast and
achieve sales for the relevant market segments within the region
- Address and
resolve escalated issues from sales team and customers
- Ensure the
effective management of the customer account and timeous problem solving
- Ensure the
delivery of expected sales delivery and performance of the sales team
within the region
- Conduct analysis
of customer, partners and sales metrics, costs and categories to inform
business decisions
- Compile action
plans to grow specific product and service categories within the region
- Communicate
changes in processes, product or service changes, promotions and any other
developments of the company to the sales team within the region
This position is open to
Kenyan citizens only.
Position: Service
Delivery & Project Specialist
Region: Nairobi
Reporting to: Head
of Service Delivery & Projects
Band: 4.1
Department: Carrier
Services
Role Purpose: To ensure that the solutions are optimised for cost and profit.
Role Purpose: To ensure that the solutions are optimised for cost and profit.
Also responsible for managing
the efficient and effective delivery and end to end implementation of secure
orders in accordance with the set project management standards and process so
as to ensure timely and accurate first-time delivery on all customer orders.
Key Duties and Responsibilities
Key Duties and Responsibilities
- Execute the
projects within the agreed customer contractual agreement.
- Plan and
execute the management of required technical submarine stock within the
financial budget limits
- Provide
feedback concerning financial variances on project budgets and project
inventory
- Provide
regular project progress to the customer and sales
- Ensure
customer satisfaction by implementation of project within SLA
- Resolve
customer and internal project and service issues through engagement with
required stakeholders
- Coordinate and
monitor projects tasks up to billing and ensure proper hand over to
post-sales management
- Provide inputs
into service improvement and implementation plans
- Coordinate the
feasibility review of sales proposals between stakeholders
- Coordinate the
stakeholders’ involvement across the project lifecycle
- Plan and
execute maintenance and capacity growth projects for the submarine cables
network
- Monitor the
availability of required stock and provide projections of stock levels
This position is open to
Kenyan citizens only.
Position: Business
Developer
Region: Nairobi
Reporting to:Regional
Business Manager
Band: 3
Department: Enterprise
Division
Role Purpose: To sell, manage, and develop as well as help in penetration of Telkom product and services to SME customers within the appointed area.
Role Purpose: To sell, manage, and develop as well as help in penetration of Telkom product and services to SME customers within the appointed area.
The role ensures
identification, facilitation and execution of sales opportunities within
current and new SME clients in order to maximise sales and growth of revenue
for Telkom within the appointed area.
Will also be responsible for
consistently achieving sales targets and growth plans for the region, including
relationship management for all clients in the assigned region.
Key Duties and
Responsibilities
- Execute sales
growth action plans in the market
- Achieve the
sales targets as set by management
- Build and
maintain relationships with key customers and facilitate the continuous
growth of the customer base for the business.
- Develop and
demonstrate a thorough understanding of the partner and customer’s
business for the assigned area
- Compile and
execute action plans to grow the customer and partner footprint for the
assigned area
- Forecast and
monitor sales for the relevant market segments for appointed area
- Support sales
administration team with required information for sales order management
- Support the
finance team in money collection and issue resolution
This position is open to
Kenyan citizens only.
Position: Partners
& Channels Manager
Region: Nairobi
Reporting to: Head
of Strategic Partners & Channels
Band: 3
Department: Enterprise
Division
Role Purpose: To sell and manage the distribution of Telkom products and services to Partners and Channels customers within an appointed area.
Role Purpose: To sell and manage the distribution of Telkom products and services to Partners and Channels customers within an appointed area.
The role needs to identify
and facilitate sales opportunities within current and new Partners and Channels
customers to maximize sales within the appointed area.
This role is also responsible
for:
- Consistently
achieving sales targets and growth plans for the appointed area
- Relationship
management with key customers and partners for the appointed area
Key Duties and
Responsibilities
- Execute sales
growth actions plans
- Build and
maintain relationships with key customers and partners and facilitate the
continuous growth of the customer base for the assigned area
- Determine
required solution for the customer with a focus on cross- and up selling
of products and services
- Develop and
demonstrate a thorough understanding of the partner and customer’s
business for the assigned area
- Conduct
analysis of customer, partners and sales metrics, costs and categories to
inform business decisions
- Continuously
ensure alignment with marketing, branding and communications procedures
- Compile and
execute action plans to grow the customer and partner footprint for the
assigned area
- Provide
insights in the growth strategies in conjunction with partners and
customers and partners to drive business growth for appointed area
- Facilitate and
maintain the development of communication channels on all levels to
prevent breakdown in information flow
- Forecast and
monitor sales for the relevant market segments for appointed area
- Support the
finance team in money collection and issue resolution
- Support sales
administration team with required information for sales order management
This position is open to
Kenyan citizens only.
If you fit the required
profile, please apply highlighting how your qualifications, experience and
career aspirations match the requirements for this position.
Application should be sent by latest 18th September 2017, please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees.
Apply through
recruitment@telkom.co.ke and ensure the job title is quoted on the subject
field.
Only shortlisted candidates
will be contacted.