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Accounts Manager Job in Kenya

Account Manager
Eneza is a social enterprise with a mission of making 50 Million students in rural Africa smarter by leveraging low-cost mobile technology. So far, we’ve reached over 1.8 Million students across 18,000 schools in Kenya with our virtual tutor on SMS. In 2015, Fast Company ranked us as the #1 Most Innovative Company in Africa. The Eneza Team is fast-paced, passionate and hardworking. We are headquartered in Nairobi, Kenya
The role of the Account Manager is extremely important to our organization. The Account Manager is expected to work directly with the VP of Partnerships and other Managers as needed.


·         Identifies development potential in accounts by studying current business; interviewing key customer personnel and company personnel who have worked with customer; identifying and evaluating additional needs; analyzing opportunities.
·         Initiates sales process by building relationships; qualifying potential; scheduling appointments.
·         Develops sales by making initial presentation; explaining product and service enhancements and additions; introducing new products and services.
·         Operate as the lead point of contact for any and all matters specific to our B2B Clients
·         Build and maintain strong, long-lasting customer relationships
·         Negotiate contracts and close agreements to maximize profit
·         Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
·         Ensure the timely and successful delivery of our solutions according to customer needs and objectives
·         Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
·         Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas
·         Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
·         Prepare reports on account status
·         Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
·         Provide recommendations to our clients team by collecting, compiling and analyzing data.
·         Assist with high severity requests or issue escalations as needed


·         Experience in sales and marketing, preferably in Startups in growth stage
·         Must be fluent in English and Kiswahili; precise grammar and spelling is a must. Impeccable English is expected. You should always win at Words with Friends.
·         Proficient in Microsoft or Mac (iOS) systems & love Google calendar.
·         Must be excellent at building business models and setting goals
·         Must be able to set goals and inspire their team. This requires a passion for our work. You have to LOVE education, our work, and our young Team, even when times are stressful.
·         Clear communication is a MUST with all team members and partners
·         Must be able to predict challenges and provide solutions in a timely manner.
·         Must be a glutton for feedback and have extreme attention to detail.
·         MUST love research and reporting.
·         Must be an excellent negotiator.
·         Willing to travel internationally and locally
·         Must be extremely focused and a CRITICAL thinker
How to Apply
Qualified Candidates to send their Applications and CV to by COB 6th September 2017

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