Telkom Kenya
Position: Front
Office Executive
Region: Nairobi
Reporting to: Head
of Facilities
Range: R3
Department: Administration
& Compliance / Facilities
Role Purpose: The Front Office Executive will be the first point of
contact for our company.
Duties include offering
administrative support across the organization, welcoming guests and greet
people who visit the business.
You will also coordinate
front-desk activities, including distributing correspondence and redirecting
phone calls.
Key Duties and
Responsibilities
- To ensure that
all visitors report to the reception desk first, then wait to be attended
to by the respective person / department upon notification.
- To welcome and
direct guests to the respective floors within the building.
- Attending to
the switchboard; making calls as directed, transferring of external calls,
taking down and passing on messages promptly.
- Administration
of internal and external courier correspondence.
- Ensure
reception area is tidy and presentable, with all necessary stationery and
material
- Book
conference/Meeting room as per user’s request and records
- Maintain
office security by following safety procedures and controlling access via
the reception desk (monitor logbook, issue visitor badges)
- Facilities
function duties as directed by the Manager.
Academic / Professional
Qualifications
- 2-6 years in a
similar position
- Proficiency in
Microsoft Office Suite
- Professional
attitude and appearance
- Solid written
and verbal communication skills
- Ability to be
resourceful and proactive when issues arise
- Excellent
organizational skills
- Multitasking
and time-management skills, with the ability to prioritize tasks
Professional Knowledge
- Customer
Service Training
Professional Skills:
- Excellent
communication skills (English, Swahili)
- Polite,
pleasant, friendly
- Planning and
organization
- Problem
solving
- Diplomacy
- Team-work and
cooperation
How to Apply
This position is open to Kenyan citizens only.
This position is open to Kenyan citizens only.
If you fit the required
profile, please apply highlighting how your qualifications, experience and
career aspirations match the requirements for this position.
Application should be sent by
latest 12th July 2017, please provide an updated Curriculum Vitae (CV)
including details of your current telephone contacts and names of three referees.
Apply through recruitment@telkom.co.ke and ensure the job
title is quoted on the subject field.