National Bank of Kenya
Job Title: Relationship
Manager, Institutional & Public Sector Banking
Job Ref No.HR/37/2017
Available Positions: one (1)
Available Positions: one (1)
Unit: Corporate
Banking Division
Position Scope: The
successful candidate will be responsible for maintaining and marketing for new
Institutional & Public Sector Banking clients and managing his/her
portfolio to ensure that the Bank maximizes its returns from the relationship
and that customer service levels are maintained at high standards.
Key Responsibilities:
- Identify and
acquire new Institutional & Public Sector Banking clients to grow the
liability and Asset book.
- Cross selling
bank products to ensure maximization of the customer wallet share
- Develop and
implement initiatives for maintaining strong relationships with existing
customers as well as develop new relationships that guarantee a portfolio
of corporate customers.
- Carry out and
document regular customer visits, observe outstanding turnaround time and
ultimately ensure provision of quality service to all clients.
- Effectively
and proactively manage the cost of funds by mobilizing deposits from
institutional banking clients as well as develop and implement initiatives
that bring down the cost of doing business within the department
- Grow the banks
revenues from both new and existing clients by enhancing foreign exchange
transactions and collecting appropriate fees and commissions from the
transactions.
- Conduct
regular reviews and analysis of the clients’ profitability and ensure
compliance to banks risk policy
Skills & Experience:
- Bachelors
degree in a business related field
- At least three
(3) years experience in Banking & relationship management
- Formal
training in relationship management & credit/lending knowledge is an
added advantage
- Wide knowledge
of the Bank products and services
- Strong
analytical, presentation and negotiation skills
- Good
communication & interpersonal skills
- Demonstrate
integrity and ethical standards
- Excellent
customer service skills.
Job Title: Senior
Relationship Manager, Institutional & Public Sector Banking
Job Ref No.HR/38/17
Available Positions: One
(1)
Unit: Corporate
Banking Division
Reporting to: Head,
Institutional & Public Sector Banking
Position Scope: The
successful candidate will build and manage rapport with Institutional &
Public Sector Banking clients to ensure optimum customer acquisition, retention
and income generation from marketing and selling of the Bank’s products.
He or She will be responsible
for generating revenue pools for the bank through sales as well as ensure that
customer service level agreements are maintained at high standards.
Key Responsibilities:
- Identify and
acquire new Institutional Banking clients to grow the liability and Asset
book.
- Cross selling
bank products to ensure maximization of the customer wallet share
- Develop and
implement initiatives for maintaining strong relationships with existing
customers as well as develop new relationships that guarantee a portfolio
of corporate customers.
- Carry out and
document regular customer visits, observe outstanding turnaround time and
ultimately ensure provision of quality service to all clients.
- Effectively
and proactively manage the cost of funds by mobilizing deposits from
institutional banking clients as well as develop and implement initiatives
that bring down the cost of doing business within the department
- Grow the banks
revenues from both new and existing clients by enhancing foreign exchange
transactions and collecting appropriate fees and commissions from the
transactions.
- Conduct
regular reviews and analysis of the clients’ profitability and ensure
compliance to banks risk policy
Skills & Experience:
- Bachelors
degree in a business related field
- At least five
(5) years experience in Banking two (2) of which should be in Relationship
Management.
- Formal
training in relationship management & credit / lending knowledge is an
added advantage
- Wide knowledge
of the Bank products and services
- Strong
analytical, presentation and negotiation skills
- Good
communication & interpersonal skills
- Demonstrate
integrity and ethical standards
- Leadership
& team management skills
- Excellent
customer service skills.
Applications:
Send your CV and application letter showing how you meet the role requirement stated above to: Recruitment@nationalbank.co.ke by 28th July, 2017.
Send your CV and application letter showing how you meet the role requirement stated above to: Recruitment@nationalbank.co.ke by 28th July, 2017.
Please note that applications
received after the deadline will not be considered.
Only shortlisted candidates
will be contacted for the next stages of the process.