Telkom
Position: Operations
& Logistics Manager
Region: Nairobi
Reporting to: Head of Partnership Marketing
Range: R2L
Department: Branded Reseller
Role Purpose: Ensuring that all the
operational and logistics elements required for a smooth operation of the
branded reseller program are well managed and performance is tracked.
Key Duties and
Responsibilities:
- Management and
placement of orders for SIM cards and their delivery to the Branded
Reseller in a timely fashion.
- Strategically
plan and manage logistics, warehouse, transportation and customer services
- Managing the
programming of the DSTK platform takes place in a timely way against SLA’s
agreed with the Branded Reseller.
- Managing all
customer service operational requirements as all customers of the Branded
Reseller as concerns their Telecommunications needs.
- Managing the
operational relationship with the Branded Resellers.
- Direct,
optimize and coordinate full SIM order cycle
- Keep track of
quality, quantity, stock levels, delivery times, transport costs and
efficiency
- Maintain
operations metrics and analyze data to assess performance and implement
improvement.
Academic / Professional
Qualifications
- Bachelor's
Degree in Business, IT, Telecommunications or other related
- At least 7
years’ experience of which 3 years must have been in management in
Telecommunications industry, and preferably Mobile.
- Familiarity
with managing projects in a technical environment
Professional Skills:
- Initiative and
Hands on
- Ability to
work long hours to meet deadline
- Innovative
- Team Player
- Ability to
work without supervision
- Results
oriented
- Good
interpersonal skills
This position is opened to
Kenyan citizens only.
Position: Head of Facilities
Region: Nairobi
Reporting to: Chief Administration & Compliance
Officer
Range: R2U
Department: Administration &
Compliance / Facilities
Role Purpose: Planning,
organisation, implementation and control of key Facilities activities such as
countrywide buildings maintenance, organisation of support services,
supplier-management for Facilities, etc. This role also involves managing a
team.
Key Duties and Responsibilities
Key Duties and Responsibilities
1. Maintenance
- Supervise and
coordinate all maintenance services and repairs pertaining to buildings
and related equipment
- Execute all
maintenance and general procurement of materials and parts, schedule
installations and oversee that such repairs are accomplished in a safe and
timely manner
- Maintain
accurate records with regard to annual inspections of equipment and
general preventative maintenance
- Manage
refurbishment projects
- Space planning
initiatives and maintainance of office space for staff
- Fire
extinguishers and other fire-hazard related equipment
2. Team Management and Supplier
Management
- Coordinate
with internal staff and suppliers/contractors to achieve goals and
contribute to corporate achievements
- Develop and
manage Facilities perfomance control system to measure the quality of
service delivered
- Manage
relationships with all TKL authorized facilities suppliers/contractors
- Prepare
briefings to vendors/suppliers for facilities support
3. Support Services e.g.:
- Cleaning
- Catering
- Travel and
accomodation (for staff and consultants)
- Payments of
utility bills
- Management of
HQ Reception
- Supply and
maintenance of furniture, water, etc.
- Gardening
services
- Etc.
4. Take charge of any
emergencies and ensure responsible back-up is available in order to take
corrective action as necessary.
5. Develop and managebudgets
for Facilities
6. Perform any other duty as
maybe assigned by Management.
Academic / Professional Qualifications
Academic / Professional Qualifications
- Bachelor
Degree in Civil Engineering (or equivalent)
- Over 5 years
of relevant experience
Professional Knowledge
- Working
knowledge of OSHA 2007 (rev. 2010)
Professional Skills:
- Excellent
communication skills
- Project
Management
- Analytical
& problem solving skills
- Time
management & customer service skills
- Planning &
organization skills
This position is open to
Kenyan citizens only.
Position: Product Development
Manager
Region: Nairobi
Reporting to: Head of Partnership Marketing
Range: R2L
Department: Branded Reseller
Role Purpose: She/he will work with each of the Branded Resellers (Financial institutions) to explore new products and services which can be developed in conjunction with the Branded Resellers.
Role Purpose: She/he will work with each of the Branded Resellers (Financial institutions) to explore new products and services which can be developed in conjunction with the Branded Resellers.
Key Duties and
Responsibilities:
- Ideation,
conceptualization, development, launch & delivery management of a
hybrid nature that will bridge telecommunications and MFS based on
insights, meeting existing customers and segment needs, to drive growth
and achieve revenue targets for hybrid Telco-MFS products
- Enrich our
offer to the customer by developing products and services to engender
greater stickiness
- Lead product
innovation and understand market trends,
- Generation of
new revenue streams for Telco-MFS products
- Managing the
internal resources both technical and commercial to successfully deliver
new products and services into the market.
- Determine
product pricing by utilizing market research data; anticipating volume;
product costing.
- Prepare,
analyse and present various reports covering product development including
key metrics on time to market, product development pipeline, ease of
integration etc.
- Work in tandem
with partner branded resellers to develop product business cases
Academic / Professional
Qualifications
- Bachelor's
Degree in Business, IT, Telecommunications or other related field
- Minimum of 7
years’ experience in developing products and managing internal resources
both technical and commercial to successfully deliver new products
- Knowledge of
the Mobile Financial Services industry and familiarity of the banking
industry
- Demonstrates a
solid track record of the management of a small product development team
and an innovative orientation
Professional Skills:
- Initiative and
Hands on
- Ability to
work long hours to meet deadline
- Innovative
- Team Player
- Ability to
work without supervision
- Results
oriented
- Good
interpersonal skills
- Strong
analytical skills
- Knowledge in
Financial planning and strategy
- Sales and
pricing planning
This position is opened to
Kenyan citizens only.
If you fit the required
profile, please apply highlighting how your qualifications, experience and
career aspirations match the requirements for this position.
Application should be sent by latest 6th July 2017, please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees. Apply throughrecruitment@telkom.co.ke and quote the job title in the subject field.
Application should be sent by latest 6th July 2017, please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees. Apply throughrecruitment@telkom.co.ke and quote the job title in the subject field.