Fountain Healthcare (FHC) Ltd
is a Group Practice concept bringing together several doctors who have diverse
skills and experience under one roof.
FHC started in January 2013
and following a formal launch, it opened its doors to the public on February
16th, 2013. It is fully incorporated as a private company, a subsidiary company
of F500 Ltd.
FHC has expanded to open a
30-bed hospital in Eldoret and a 15-bed medical centre in Bungoma, making the
FHC hospital the first true multi-disciplinary hospital in Eldoret.
The company is seeking to recruit capable, innovative and resolute professionals to fill the following position:
Theatre Technician
Qualifications:
Certificate or Diploma: Operation theatre technician
Required experience: At least 2 years experience
Job description: Prepares and maintains an operating theatre and its equipment, assists the surgical team during operations and provides support to patients in the recovery room.
Preparing the operating
theatre and equipment required to perform surgery
Code of conduct required
Code of conduct required
- She/he must
always be clean, smart and well groomed in uniform and name tag when on
duty.
- She/he must be
ready and willing to provide exemplary customer service in accordance to
company brand and policies.
- She/he must
adhere to the working hours as per shifts allocated; any absence from work
must be reported in good time.
- He/she must
keep the clients’ information confidential.
- He/she must
adhere to the organization’s reporting structure.
- Must be a
person with high level of integrity.
- Must not have
prior criminal record
Skills and competencies
- Excellent team
player
- Able to
achieve targets and exceed in performance
- Excellent
written, reading and spoken English Language skills.
- IT literate.
Excellent use of MS Office and Email (MUST).
- Customer
focused and always willing to go the extra mile.
- Excellent
communication skills with proven email etiquette.
- High energy
and hungry for career growth and entrepreneurial coaching
Nursing Officers
Qualifications:
Qualifications:
- Diploma in
Nursing (KRCHN) or BSN (Degree)
- Licensing/
registration required.
Required experience: At
least 2 years recent primary and community nursing experience
Job description:
- Assess patient
health problems and needs, develop and implement nursing care plans, and
maintain medical records.
- Administer
nursing care to ill, injured, convalescent, or disabled patients.
- May advise
patients on health maintenance and disease prevention or provide case
management.
- Knowledge of
public health issues in Kenya.
- Nurse-led
management of minor illness, minor ailments and injuries
- Nurse-led
triage
- Compiling
protocols and clinical guidelines
- Leadership in
quality initiatives such as clinical benchmarking
- Leading a team
- Research
- Nurse
prescribing
Code of conduct required
- She/he must
always be clean, smart and well groomed in uniform and name tag when on
duty.
- She/he must be
ready and willing to provide exemplary customer service in accordance to
company brand and policies.
- She/he must
adhere to the working hours as per shifts allocated; any absence from work
must be reported in good time.
- He/she must
keep the clients’ information confidential.
- He/she must
adhere to the organization’s reporting structure.
- Must be a
person with high level of integrity.
- Must not have
prior criminal record
Skills and competencies
- Excellent team
player
- Able to
achieve targets and exceed in performance
- Excellent
written, reading and spoken English Language skills.
- IT literate.
Excellent use of MS Office and Email (MUST).
- Customer
focused and always willing to go the extra mile.
- Excellent
communication skills with proven email etiquette.
- High energy
and hungry for career growth and entrepreneurial coaching
Nurse Manager
Qualifications:
Qualifications:
- Diploma in Nursing
(KRCHN) or BSN (Degree)
- Master’s
degree in Nursing is an added advantage.
Required experience: Seven
(7) years progressive working experience, five (5) of which should be at Senior
Management level in a health facility of at least 30 beds, encompassing
experience in hospital administration and nursing policy and strategy making.
Job Summary: The Nurse manager assumes authority, responsibility and accountability for the delivery of nursing services and provides effective professional and managerial leadership and guidance to the Nursing Division.
Job Summary: The Nurse manager assumes authority, responsibility and accountability for the delivery of nursing services and provides effective professional and managerial leadership and guidance to the Nursing Division.
He/she manages the nursing
resources effectively to ensure that the optimum standard of care is
provided.
He/she proffers strategic
advice to the CEO on the type of nursing services that would assure continuous
growth of the Nursing function in relation to the corporate strategy of the FHC
franchise.
He/she collaborates with
other departments, medical professionals, consultants and organizations,
including government agencies and Faith Based Organizations, to develop,
support and coordinate medical care related administrative functions and to
represent the interests of FHC externally.
Main Duties and Responsibilities
Main Duties and Responsibilities
1. Clinical Care
- Develop
Clinical Quality Indicators, and proactively monitor, implement and
evaluate systems to achieve and/or surpass FHC franchise clinical
thresholds.
- Establish
Infection Control Procedures and ensure that they are maintained.
- Undertake ward
rounds on a regular basis to keep in touch with patients, staff and other
clinical staff.
- Daily review
24-hour reports from every unit to monitor and ensure timely and effective
responses to client needs.
- Provide
strategic advice to the CEO on nursing services to ensure continuous
growth of the FHC Nursing function.
- Ensure
in-depth induction and orientation programmes are organised for all new
nursing staff joining the Hospital.
- Chair the
Medical/Nursing Liaison Committee
2. People Management
- Provide
effective staff management in Hiring, Development, Training and
Performance Management.
- Participates
in the recruitment and selection of nursing personnel and assures
sufficient staff are hired.
- Define and
agree on nursing standards with those staff who provide direct care and
monitor the provision and effectiveness of the standards.
- Participate in
identifying the need for training and education in new clinical nursing
techniques or procedures; to arrange the practical component of programmes
and evaluate outcomes.
- Develop and
implement health care related training that assures the best possible
delivery of health related support and services.
- Proactively
develop positive employee relations, motivation strategies, incentives and
recognition programs.
- Evaluate the
work performance of all nursing personnel, assist in the determination of
wage increases and implement discipline according to operational policies.
3. Resource Management
- Prepare the
Nursing Division budget in consultation with all Divisional Nurse Managers
and in liaison with the Finance Officer/Accountant.
- Provide
effective and efficient budget management and control that assures the
best utilization of resources.
- Oversee
administrative functions in the Nursing Department in the prudent
allocation of resources in an efficient and economic manner.
- Make
requisition of necessary resources for delivery of nursing services.
- Evaluate
service needs and staffing requirements to assure adequacy in provision of
nursing care.
4. Communication
- Establish a
client feedback mechanism of the nursing services provided.
- To assist with
the investigation of patients' complaints and make recommendations to the
CEO/Board in the light of any findings.
- Communicate
and interpret policies and procedures to nursing staff.
- Seek feedback
from nursing staff and champion issues of concern to Management.
- Promote teamwork
and mutual respect through effective communication.
- Communicate
directly with clients, their families, medical staff, nursing staff,
interdisciplinary team members, and Department Heads to coordinate care
and services, promote participation in care plans, and maintain a high
quality of care.
- Monitor
facility incidents daily to identify unusual occurrences and promptly
report such occurrences to the CEO for appropriate action.
5. Cross-Functional
Collaborations
- Participate in
all Board and Management meetings.
- Participate
with medical staff and other professionals in the agreement of protocols
of care.
- Liaise with
other staff, professionals, Government agencies, FBOs and other health
care facilities on patient referrals and related activities.
- Collaborate
with physicians, consultants, Government agencies and FBOs to improve the
quality of services and to resolve identified problems.
6. Policy Formulation and
Implementation
- Plan, develop
and implement procedures and policies that enhance the quality of life for
clients.
- Implement
nursing policies and procedures that conform to current standards of
nursing practice, facility philosophy, and operational policies while
maintaining compliance with state laws and regulations.
- Proactively
develop procedures and incentives to promote workplace safety and safe
work practices.
- Review and
disseminate nursing policies, procedures, guidelines and directives.
- Develop
strategic goals for the division and share the vision and philosophy of
FHC with the nursing staff.
7. Safety Measures
- Ensuring that
policies, procedures, and programs are in place to provide a safe and
healthy environment and comply with HFC health & safety policies and
applicable governmental safety regulationsPromote compliance with accident
prevention procedures, safety rules, and safe work practices to prevent
employee injury and illness.
- Ensure nursing
staff are trained in fire disaster and other emergency procedures.
- Monitor
nursing staff for compliance with OSHA mandates and facility policies on
workplace safety.
- Develop and
maintain documentation systems for continuity of care and record storage
that assures compliance with medical regulations and FHC policies and
procedures.
Principal Accountabilities
(KPI)
- Quality care
and infection control achieved.
- Availability
well qualified, trained and motivated nursing staff.
- Prudent
deployment of resources which are efficiently and effectively utilized.
- Mechanisms
that show responsiveness to client and staff feedback.
- Evidence of
coordinated networking with the key publics.
- Sufficient
policies, procedures, strategies and guidelines well disseminated.
- Adherence to
safety standard
Knowledge, Abilities and
Skills
- Must possess
and demonstrate a high degree of leadership, strong organizational and
time management skills and the ability to prioritize responsibilities.
- Knowledge of
clinical care management, policies, budgeting, people management is
required.
- Ability to
make presentations before top management, public groups and staff.
- Ability to
define problems, collect data, establish facts, and draw valid
conclusions.
- Ability to
read, analyze, and interpret journals, financial reports, and legal
documents.
- Ability to
manage and motivate multi-functional teams and resolve conflicts.
- Must have a
philosophy that is consistent with the Mission, Vision and Core Values of
FHC.
- Must have
personal qualities for positive interpersonal relationships, strong
commitment to team approach.
- Demonstrate
capacity to grasp new theories and principles and integrate new learning
into practice.
System Administrator
General Purpose of the role: We are looking for individuals who are sufficiently fluent in system support and network systems management. The successful candidates will become part of a team for system support and network administration tasks.
Key Responsibilities of the role
General Purpose of the role: We are looking for individuals who are sufficiently fluent in system support and network systems management. The successful candidates will become part of a team for system support and network administration tasks.
Key Responsibilities of the role
- Assist in
establishing networking environment by designing system configuration,
directing system installation, defining, documenting, and enforcing system
standards;
- Assist in
undertaking network fault investigations in local and wide area
environments
- Attend to
department queries that require physical presence.
Code of conduct required
- She/he must
always be clean, smart and well-groomed and with name tag when on duty.
- She/he must be
ready and willing to provide exemplary customer service in accordance to
company brand and policies.
- She/he must
adhere to the working hours as per shifts allocated; any absence from work
must be reported in good time.
- He/she must
keep the clients’ information confidential.
- He/she must
adhere to the organization’s reporting structure.
- Must not have
prior criminal record
Skills and competencies (Some
acquaintance with)
- Software
Support Skills: Windows Desktop Support and Administration, Supporting
Microsoft Active Directory Domain Environment (2003/2008), Windows Server
Administration, Maintaining local helpdesk system, offline and online
clients support; Strong understanding of TCP/IP and DNS, Advanced
knowledge of Microsoft Office Suite.
- Hardware
Support Skills: HP servers Maintenance, Proxy server Knowledge, HP
desktops maintenance, Cisco Routers and Switches Maintenance
- Database
Systems: Access, MSSQL Server.
- Platforms:
Windows
Other Skills
- Excellent team
player
- Adaptable
- Able to
achieve targets and exceed in performance
- Excellent
written, reading and spoken English Language skills.
- Customer
focused and always willing to go the extra mile.
- Excellent
communication skills with proven email etiquette.
- High energy
and hungry for career growth and entrepreneurial coaching
- Strong
organizational, problem-solving and analytical skills
Qualifications
- Diploma or Bsc
Computer Science / Telecommunications Engineering/ Information Technology
from an accredited institution
- Cisco and MCP
related certifications will be of added advantage
Hospital Manager / Administrator
Required Education
- Education:
High diploma in Business administration, management or Bachelor’s degree
in Business Administration, Finance, or commerce is required.
- Professional
accounting qualification - CPA (II), ACCA or ACA is desirable. An MBA in
Management is desirable.
Required Experience
- Minimum of
three (3) years progressive responsible managerial experience (including
financial and budget preparation experience), of which, three (2) years
were at a middle to senior-level in hospital or similar organization.
Required Knowledge, Skills
and Abilities
- Good people
Management,
- Good
communication,
- Strong
analytical and problem solving skills,
- Strong
organizational skills,
- focus on task
closure and quality service delivery consistently;
- Policy
formulation and implementation;
- Creativity and
innovation;
- Technical
Problem solving;
- Financial and
Resource management skills;
- Excellent
negotiation and consensus building;
- Coaching and
mentoring.
Preferred Personality Traits
- Integrity;
- Decisive,
-
- Courageous to
make difficult decisions;
- Emotional
intelligence;
- Self-disciplined/driven;
- High sense of
self-awareness;
- Unending sense
of intellectual curiosity/self-improvement;
- Professionalism;
- Flexibility;
- Creativity and
innovativeness;
- Sense of
passion in customer care/satisfaction;
- Sense of good
judgment;
- Honesty;
- Critical and
open to criticism
Mode of Application
Candidates who meet the
criteria outlined in the job description should submit their application
(addressed or hand delivered or via email) specifying how they meet the
specified criteria and how they will deliver on the specific job
responsibilities.
This should be accompanied
with their up-to-date CVs, including details of their contacts, current and
expected salary, names and contacts of two professional referees plus copies of
all certificates/ testimonials and national IDs so as to reach the Director’s
Office at the address below not later than close of business on Friday 7th
July, 2017.
Foreign degree holders should
seek and provide testimonials as to the status of recognition of their degree
certificates by the Commission for Higher Education.
Applications without the
relevant copies of documentation/details as sought for will not be considered.
FHC is an Equal Opportunity
Employer committed to diversity within the organization and encourages all
eligible candidates to apply.
Only shortlisted candidates
shall be contacted.
The Chief Executive
Officer
Fountain Healthcare
Nandi Road, Next to the Hindu temple
PO Box 5819-30100,
Fountain Healthcare
Nandi Road, Next to the Hindu temple
PO Box 5819-30100,
Eldoret, Kenya
Tel: 0724500500,
0702 937982, 053 2060203,
E-mail: info@fhc.co.ke
Website: www.fhc.co.ke