Executive Assistant
Job Purpose
To assist the Chief Executive (CE) by
providing comprehensive administrative support. These include planning,
organizing, directing and controlling the function of the CE’s office in
accordance with laid down policies and procedures, delegated authorities and
guidelines.
Qualifications
·
3 – 5 years’ experience in a Personal
Assistant / administrative role
·
Project and function management
experience is preferable.
·
Proven track record in handling
stressful situations in a customer interface/ customer service/ event
management environment governed by tight deadlines, high standards and
significant work pressure.
·
Experience in diary management,
travel arrangement, expense reconciliations.
·
University Degree from a recognized
university.
·
Professional qualifications in
Secretarial Studies.
·
Computer knowledge: Microsoft Office,
Adobe.
·
Sound knowledge of banking
products/services and the procedures underpinning them.
·
Knowledge of customer complaints and
complement procedures
·
Basic knowledge of the functions of
the various departments within the Bank.
How to Apply
Team Leader Payments
Job Purpose
Handle Domestic payments, Liabilities
while ensuring efficiency in execution as per set standards
Manage Workflow within Domestic
Payments to meet agreed TAT & SLA
To Manage staff and to maintain a
high quality in overall performance of Payments while supporting the Domestic
Manager & Team Leaders within Payments
To ensure stability of processing
systems to meet the required workload and schedules and to obtain the optimum
utilization of all-available equipment and resources in the provision of
centralized processing services.
Key Responsibilities
·
Monitors the submission and
processing of all Payments processing work from all originating units as per
service level agreements.
·
Ensures that a checklist for all jobs
to be processed is maintained and query where issues arise
·
Monitoring of daily Payments
processing workflow, special instructions and system updates.
·
Deal with 3rd party service providers
where system support is required to timeously resolve equipment breakdowns.
·
Maintain a record of all system
faults and solutions provided
·
Keep Management informed on issues
that may hinder or cause late execution of Clients instructions.
·
Responsible to keep all team members
up-to-date on any changes to procedures or schedules or systems and updating
and recording any such changes ensure that all problems/ incidents relative to
the shift are addressed, resolved and updated timelessly.
·
Supports maintenance of the Bank and
Client database in the clearing systems as may be required from time to time
·
Undertakes quarterly appraisal and
counsel discussions with Direct Reports.
·
Monitor procedural moves such as
start and end of day for the Electronic Payment Systems
·
Monitor and ensure all Incoming
transactions are in balance and are applied as required.
·
Ensuring that all the necessary
applications are up and running as per milestone targets and within service
level agreements.
·
Follows escalation procedures on
issues and reporting and be able to explain the situation on Payments
processing and processing systems as they arise within Payments processing
windows to facilitate on time action
·
Administering direct reports
development within the team (hands on training) as well as in carrier
enhancement (systems, standards and concept training).
·
Co-ordinate and give necessary hands
on training to operators to ensure tasks are carried out in accordance with
laid down procedures.
How to Apply
Home Loans Consultant
Job Purpose
Establish, maintain and leverage
estate agent and developers for end user finance
Ensure acquisition of new home loan
customers.
Provide primary point of contact to
customers by identifying their finance needs and fulfilling on them.
Key Responsibilities
·
Develop business opportunities by
following up/pursuing leads.
·
Conduct daily / weekly / monthly
calling programs within the estate agent and developer arenas and focusing on
high potential value prospects.
·
Identify and follow up on new
customers to increase mortgage market share.
·
Market and provide information on the
full range of Affinity market/upper salaried products to customers to optimize
cross-sell.
·
Follow up on sales to ensure that
customer requirements have been met.
·
Clearly understand sales targets set
for self and unit.
·
Pro-actively work with all bank
departments to drive mortgage sales
·
Actively participate in all group
scheme bank days to acquire business.
·
Pro-active involvement in sales
activations, open days and expo’s.
·
Ensure Zero rework’s on all home loan
applications in order to improve on TAT
·
Leverage on Mortgage customers in
order to cross sell other bank products.
How to Apply
Business Manager Global Markets
Our international team provides
trading, sales, structuring and risk management solutions for our clients
across global financial markets. This includes FX, commodities, equity, credit,
fixed income and debt instruments.
We also offer market insight, trading
services, analytics and new financial products across a number of asset
classes.
Job Purpose
To assist in the development and
execution of the Global Markets strategy by primarily leading the financial and
business planning process, providing analysis that will support decision making
and driving productivity.
This role will be required to perform
all normal business management functions, with specific emphasis on the
following functions
Responsibilities
Member of the GM Management Committee
that oversees the GM business area.
·
Primary responsibility to procure and
co-ordinate Support (Risk, Operations, Finance, HR, Audit) delivery and service
levels to GM and to act as the business representative to those functions –
reporting to the GM Head on these aspects
·
Liaison with the Country Finance
teams.
Business management support of the GM
Country business:
·
Management of country Front Office
systems, Market data and telecommunications requirements and management of
projects to implement such change in these areas.
·
Management of new products
applications through NPC Forum and assistance with the booking processes in
countries for structured products.
·
Management of New product roll-out,
including establishment of exchange memberships, issuance programmes, safe
custody services and general dealing capabilities.
·
Correspondent banking and development
of counterparty dealing capabilities(ISDA, ISMA etc)
·
Liaison with the Legal and Credit
departments to clear obstacles for in-country dealing.
·
Identify training needs of GM
Business staff.
·
Manage GM process enhancement
projects.
·
Manage Regulatory changes with
respect to GM Business.
Development and implementation
oversight of appropriate internal controls.
·
Identification of Mission Critical
Controls and identification of appropriate KPI’s and dashboards to monitor
functioning thereof
·
Management and ongoing enhancement
review of appropriate controls in conjunction with internal audit, Operational
Risk and Compliance.
·
Business continuity planning and
recovery processes
·
Management of Business process and
procedure design and implementation.
·
Management of GM Internal audit
process.
Financial management oversight
·
Co-ordination of annual budgets and
strategic plans for the GM business.
·
Cost management and control oversight
for the GM team.
·
Capital forecasting and control
oversight.
·
Co-ordination of monthly MIS, as
required.
·
Specific performance
measurement/reporting not covered by central MIS function.
How to Apply
