Marie Stopes Kenya is an NGO
registered in Kenya.
We are affiliated to Marie Stopes
International.
Together we deliver safe abortion,
quality sexual and reproductive health care and family planning to millions of
the world’s poorest and most vulnerable women.
Job Title: Care Assistants
Reporting to: Center Manager
Probationary Period: 3 months
The care assistant position in Marie
Stopes Kenya is uniquely tailored to meet the demands that are specific to our
organization. Our core activities are provision of high quality, safe sexual
and reproductive health services.
As such the holder of this position
may require taking up responsibilities beyond the hospital setup care/nursing
assistant role.
The holder of the position is
required to maintain a high degree of confidentiality in matters relating to
the organization and it’s clients.
Strategic Purpose of the Programme
Operations Unit: to ensure excellent delivery all MSK outreach Programme
activities and the development and funding of new work.
The primary responsibility of this
role is to further our Goal: THE PREVENTION OF UNWANTED BIRTHS and its mission of ensuring
the individual’s right to: CHILDREN BY CHOICE NOT CHANCE
The post holder commits to and is
held accountable to Marie Stopes International global core values: mission
driven, customer focused, results orientated, pioneering, sustainable and
people centered
Key Responsibilities and Measures
1. To provide care to clients under
guidance of the nurse, clinical officer and the Center Manager
Activities include:
·
Prepares and serves refreshments for
staff and clients at agreed times or as directed by the team leader.
·
Provides clients’ personal hygiene by
giving bedpans, urinals, baths, assisting with travel to the bathroom; helping
with showers and baths.
·
Provides for activities of daily
living by assisting with serving meals, feeding clients as necessary;
ambulating, turning, and positioning clients; providing fresh water and
nourishment between meals.
·
To support clients through the
provision of vocal local techniques during procedures.
Measures
·
High quality client care
·
Positive feedback from MSK clients
·
Increased client numbers
·
Support in all administrative and
clerical tasks
2. To provide other services that
seek to promote the image of MSK
Activities include:
·
Ensures cleanliness of the entire
facility by cleaning as instructed by the team leader or other supervisors
·
Follows all aspects of the infection
prevention protocol and assist in Infection Prevention activities as directed
by the Team Leader
·
Ensure that theatre and bed linen is
clean, pressed and available at all times.
·
Keeps the kitchen clean and neatly
arranged ensuring that utensils and cutlery are accounted for and hygienically
kept.
·
Runs errands as requested by the
Centre Manager, such as banking daily income and buying items from petty
cash, and provides the required receipts.
·
Support the Centre / Outreach team members
by assisting to sterilize equipment and assist in the procedures as requested
by service providers
Measures
·
Reduced infections in the facility.
·
Effective and timely preparation of
the procedure rooms
·
Timely achievement on the tasks
assigned by the Center Manager
3. To abide by all MSK policies and
procedure in the performance of duties
Activities include:
·
Maintains work operations by
following standard operating procedures and policies.
·
Protects organization’s values by
keeping patient information confidential.
·
Updates job knowledge by
participating in educational opportunities which include attending CMEs
·
Documents actions by completing
forms, reports, logs, and records as required.
Measures
·
High level of confidentiality
maintained
·
Full attendance of the scheduled CMEs
or trainings
·
Proper and efficient documentation.
Knowledge, Skills and Experience
Qualifications and Experience:
·
Minimum ‘O’ Level qualification
·
Tertiary qualification in business
studies, nurse aide, customer care, front office management, or similar will
be an added advantage.
·
Minimum 1 year post training working
experience.
Skills:
·
High regard for confidentiality
·
Good communicator – written and oral
·
Possess I.T skills for example
sending emails, using MS Office, Internet e.t.c
·
High regard for client care
·
Responsible
·
Reliable
·
Understanding
·
Self confident
·
Flexible
·
Ability to be calm under pressure
·
Enthusiastic
·
Task-oriented
·
Very comfortable with team work
·
Honest
·
Ability to work flexibly to meet
service needs.
Attitude / Motivation: Successful performance at MSK is not simply defined in terms of
‘what’ people achieve, but equally is about ‘how’ people go about their jobs
and the impact that they have on others.
There are 13 key behaviors that MSK
encourages in all employees and they are defined below:
Initiative
·
Thinking ahead and taking action to
make the most of opportunities by finding the optimum solution
Innovative
·
Thinking creatively and outside of
the box so that ideas generated create a positive outcome
Effective Communication
·
Communicating through active
listening and good questioning techniques, using appropriate body language,
ensuring information is clear and concise.
Responsive
·
Being responsive to changing
priorities and demands
Working Efficiently
·
Planning, prioritising and organising
work to ensure work is accurate and deadlines are met
Sharing Information
·
Sharing information and knowledge
whilst maintaining confidentiality
Focus on Learning
·
Taking responsibility for keeping
knowledge and skills updated and for seeking opportunities to develop further
Commitment
·
Awareness and understanding of goals,
vision and values and how your role impacts on this and going the extra mile to
meet role requirements
Driven
·
Drive and determination to deliver
results
Accountable
·
Taking responsibility for appropriate
decisions that you make, and the actions and behavior you demonstrate
Embracing Change
·
Openness to embracing change within
the organization and being able to adjust plans/activities accordingly
Motivated
·
Motivation towards achieving quality
results to maximize potential
Team Player
·
Working as part of a team by being
supportive, flexible and showing respect for each other
How to Apply
Applications quoting the position
title with detailed CV, with contact details of 3 referees including their
email addresses (1 of which should be your immediate supervisor, 1 former
supervisor and any other 1 but not a relative) should be submitted to: sheerlogictalentsourcing5@gmail.com on
or before 17th May 2016.
Only shortlisted candidates will be
contacted
NB: Please clearly indicate in the
subject line as “Care Assistant”