Job Vacancies in a Hotel
A newly refurbished small-sized Hotel
in Katito Market, Kisumu County focused on local business travel and
conferencing market segments is recruiting for various positions.
Qualified applicants to submit their
applications indicating current and expected salary to info@trianglepalm.co.ke.
Only short listed candidates will be
contacted. For any enquiry contact 0722-703-483.
Hotel Manager
Reporting to the CEO this position is
directly accountable for the general management and oversight of the Hotel to
deliver and increase profitability, business growth, hotel operations and
exemplary customer experience.
Key Responsibilities
·
Lead the development and
implementation of the Hotel’s strategic plan, annual business plan and budgets.
·
Deliver profitability & business
growth strategies of the Hotel.
·
Ensure compliance and continuous
update of processes, policies and procedures.
·
Champion and propagate the company’s
brand internally and externally.
·
Ensure adherence to statutory and
regulatory requirements.
·
Manage and maintain relationships
with all key stakeholders.
Qualifications
·
Certificate or Diploma in Hotel
management or Hospitality related field.
·
Minimum of 5 years’ management
experience in small/mid-sized hotel with accommodation, busy restaurant serving
Kenyan/African dishes and a night club.
·
Demonstrable people management
skills, team motivation and leadership competence.
Chef
Reporting to the Hotel Manager, the
Chef will be responsible for food assembly, preparation, production, placement,
delivery, and the use, care and maintenance of kitchen equipment.
Key Responsibilities
·
Deliver Restaurant & Catering
budgeted revenue & profitability.
·
All food production including all
items produced for the restaurant & Catering.
·
Develop & price the menu, food
purchase specifications, sourcing of suppliers, and standardizing of recipes to
ensure consistent quality.
·
Ensure food safety from purchasing,
storing, prepping and cooking by enhancing laid down food safety policies.
·
Development and monitoring of food
and labor budgets for the department, and ensuring food costs are met.
·
Ensure proper care, operation and
maintenance of kitchen equipment.
·
Monitor and maintain the inventory of
food and supplies.
·
Oversee special and outside catering
events.
·
Supervision of kitchen personnel.
·
Customer satisfaction.
Qualifications
·
A Certificate or Diploma in Food
Production from a recognized training Institution.
·
Has thorough knowledge of culinary
art including cooking, baking, salad preparation and food presentation.
·
Must be thoroughly conversant with
different methods of food storage and preservation.
·
Have a minimum three (3) years
working experience as a Chef in a busy kitchen serving Kenyan/African dishes.
·
Possess a valid Food Handlers
Certificate
Cook/Assistant Cook
Reporting to the Chef, the Cook will
ensure that food is prepared in a timely manner and to the Standards of the
Restaurant and best practice.
Responsibilities
·
Review of menus and assembling foods
supplies and equipment for daily food preparation in consultation with the
Chef.
·
Adhering to standardized recipes.
·
Setting up and directing placement of
hot foods in serving line and replenishing as necessary and assisting in care
and maintenance of work areas, supplies and equipment.
·
Observe and test foods to determine
if they have been cooked sufficiently.
·
Portion, arrange and garnish foods to
waiters or patrons.
·
Estimate expected food consumption,
then do a requisition or purchase supplies, or procure food from storage.
·
Coordinate and supervise work of
kitchen staff.
·
Curving, slicing or otherwise
portioning cooked foods to ensure effective portion control and optimum
utilization of foodstuffs.
Qualifications
·
Certificate in food production,
catering or any other related field.
·
A minimum of 2 years’ experience in a
busy restaurant or institution serving African dishes.
·
Excellent customer service skills.
·
Possess a valid Food Handlers
certificate.
Procurement/Stores Assistant
Reporting to the Manager and
responsible for the timely procurement, storage and issuance of high quality,
low-cost goods and services as per Hotel requirements.
Qualifications
·
Working experience as a
Procurement/Stores Assistant in a busy hotel or restaurant.
·
Knowledge of sourcing and procurement
techniques as well as understanding the market.
·
Relevant Certificate in supply chain
management or Business Administration
Room Attendant
Reporting to the Manager, the Room
Attendant will be responsible for maintaining a clean, sanitary, comfortable
and tidy rooms and the environment for the Hotel.
Responsibilities
·
Clean all assigned guestrooms
including: dusting, making beds, used linen removal from rooms, and retrieval
of clean linen from linen closets, bathroom cleaning, inside window cleaning,
replenish rooms with supplies.
·
Verify that all is in proper
condition and order of functioning and reports to Supervisor any items that
need repair.
·
Clean corridors and floor of public
areas around guest rooms assigned. Also maintain cleanliness of equipment and
pantries.
·
Answer all guest questions/requests
in a friendly and caring manner, take appropriate actions or if needed, refer
the matters to the relevant persons to handle.
Qualifications
·
Certificate in House Keeping/Formal
secondary education with prior relevant work experience will be considered.
·
In-depth understanding of
housekeeping operations.
·
Minimum 2 years’ experience in
similar position.
Bar Attendant
The Job Holder will ensure proper
stocking and high quality service at the Bar and implement the Hotel’s service
standards for alcoholic beverages, while incorporating excellent sales
techniques to generate revenue for the Bar.
Responsibilities
·
Taking orders and selling directly to
guests.
·
Plan bar menus.
·
Create drink menus.
·
Receiving orders from waiters.
·
Responsible for checking the
identification of the client to ensure they meet the minimum requirement for
purchase of alcohol.
·
Stock bar with beer, wine, liquor,
and related supplies such as ice glassware, napkins, or straws.
Qualifications
·
Should be able to mix all different
drinks correctly.
·
Should be warm and friendly to
customers.
·
Should possess excellent
communication skills.
·
Should have good organizational
skills.
·
A certificate in food and beverages.
·
At least 2yrs relevant experience.
Waiters/ Waitresses
The waiter/waitress will have the
most contact with the customer during their dining/entertainment experience;
therefore, it is essential that the waiter is polite and courteous when
welcoming guests, during the service of the meal/drinks and must always
remember to thank guests when they leave.
Responsibilities
·
Explains how various menu items are
prepared, describing ingredients and preparation methods.
·
Informs customers of daily specials,
making recommendations upon request.
·
Serving & Clearing dishes and
making sure the crockery is clean & polished before use.
·
Be responsible for your own work
station.
·
Processes guest orders to ensure that
all items are prepared properly and on a timely basis.
·
Observes guests to ensure that they
are satisfied with the drinks/food and service.
·
Preparing totals bills and accepts
payment or refers guests to cashier.
·
Assist with stocking, removing, and
resetting dishes and silverware and cleaning and resetting tables.
·
Assumes all duties given by the
Manager
Receptionist:
Responsibilities
·
Greet, register, and assign rooms to
guests
·
Assist in bookings and reservations
·
Operate the switchboard
·
Maintain orderliness and cleanliness
at the front area
·
Answer telephonic and in-person
queries related to the hotel services and resolve any issues
·
Process guests’ check ins and outs
·
Prepare and complete room and
restaurant bills
·
Assist guests’ in storing valuables
in secure deposit box
·
Handle payments through cash, cheques
and credit cards.
Qualifications
·
Previous Experience as a
receptionist, preferably in the hospitality industry.
·
Excellent Communication skills.
·
Good Customer service skills.
Cleaner
Responsibilities
·
Emptying waste bins or similar
receptacles, transporting waste material to designated collection points.
·
Sweeping floors with brushes or dust
control mops.
·
Mopping floors with wet or damp mops.
·
To dust, damp wipe, wash or polish
furniture, ledges, window sills, external surfaces of cupboards, radiators,
shelves and fitments.
·
To replenish consumable items (soap,
toilet rolls, paper towels).
·
To clean toilets, urinals, hand
basins, sinks, baths, showers and drinking fountains.
·
To undertake wall washing or inside
window pane cleaning during periodic cleaning maintenance programmes.
·
To carry out any other reasonable
duties within the overall function of the job.
Qualifications
·
At least 2 years’ experience working
in a busy environment.
·
Must have completed K.C.S.E.
education.
·
Possess good communication skills.
·
Be self-motivated and hardworking.
Bouncer (Part time)
The Bouncer will be responsible to
protect guests, employees and property by maintaining a safe and secure
environment at all times.
Responsibilities
·
Provide protective security at
various Hotel sites in line with established operating procedures for each
site.
·
To ensure proper access control as
per the requirements of the hotel.
·
Ensure proper documentation of
site/Hotel occurrence book and handover notes at all times in line with
established procedures.
·
To ensure that in the event of an
incident, a report is escalated immediately to the relevant authorities and all
necessary measures taken to preserve evidence.
·
Patrol areas and check doors, gates
and windows to ensure they are secured.
·
Watch for irregularities (e.g. fire
hazards, leaking water pipes, lights left on, equipment malfunctions, unlocked
security doors) and report incidents or problems to the appropriate supervisor
or Manager on duty.
·
Check guests and their hand luggage
to detect concealed weapons and explosives.
·
Detect and report fraud, shoplifting
and other unlawful acts of employees or patrons of the establishment.
Qualifications
·
Kenya Certificate of Secondary Education
or a certificate in security management will be an added advantage.
·
Excellent communication (written and
verbal), interpersonal and negotiation skills.
·
Be able to demonstrate that he/she
has no past criminal record by producing the Kenya police certificate of good
conduct.
·
Be physically fit and of reasonable
height desirable for the role of a security officer.
·
One (1) year working experience as
bouncer.