Job Vacancy: Project Co-ordinator
At Masaba Services we pride in
offering customers with services that they can rely on for stable network
operations.
We ensure our teams follow best
practices in project implementation and strive to meet this quality services in
time.
Roles and Responsibilities
·
Manage and maintain the Masaba
Monitoring systems.
·
Fault handling and escalation
(identifying and responding to faults on systems and networks, liaising with
3rd party customers, handling escalation through to resolution).
·
Assisting the engineers in
Provisioning (IP assignment, core network configuration, DNS setup, monitoring,
leased lines, customer backup and other customer network services).
·
Co-ordinate server build and
installs, application upgrades, network equipment build and installation.
·
Conduct customer on boarding process
·
Ensuring that the field engineers deliver
quality installations, deployment/Support and maintain within the set
timelines.
·
Assist engineers avoid repeat works
due to technical failure occurrences or poor work done.
·
Maintain proper documentation and
evaluation of reports
·
Proper allocation of engineers/
teams.
·
Advising the management on the
Project progress and any changes introduced.
·
Experience in working with a NOC team
Requirements:
·
At least 1 year experience in
telecomm industry in NOC is a MUST.
·
Degree/Diploma in Project management/
Business Administration.
·
Diploma in telecommunications is an
added advantage.
·
Ability to work effectively under
pressure, minimum supervision to deliver desired results
·
He/she should be able to deliver
desired results at any given time.
·
Must be available immediately.
·
Must be flexible to handle assignment
outside Nairobi.
·
Preferably 28 years and above
How to Apply
Qualified
and interested candidates should email a cover letter and a copy of resume to info@masabaservices.com by 15th January 2017 with the Job
title “PROJECT CO-ORDINATOR” as the email subject.
Job Vacancy: Telecommunication Technician
At Masaba Services we pride in
offering customers with services that they can rely on for stable network
operations.
We ensure our teams follow best
practices in project implementation and strive to meet this quality services in
time.
Roles and responsibilities;
·
Installing, supporting and
configuring of WiMAX.
·
Pulling cables, splicing and
installation of Fiber.
·
Router configuration and LAN set up.
·
Survey of all technologies;
Microwave, E1, WiMAX and Fiber.
·
AR-internet configuration
·
Fiber works experience is a MUST
·
Experience in working with a NOC team
Requirements:
·
At least 1 year experience in
telecomm industry.
·
Degree/Diploma in telecommunications.
·
Experience in AutoCAD will be an
added advantage.
·
Ability to work effectively under
pressure, minimum supervision to deliver desired results
·
He/she should be able to deliver
desired results at any given time.
How to Apply
Qualified and interested candidates should email a cover
letter and a copy of resume to info@masabaservices.com by 15th January 2017 with the Job
title “TELECOMUNICATION TECHNICIAN” as the email subject.
Job Vacancy: Business Development Manager
Salary: 40K
– 60K
At Masaba Services Ltd we pride in
offering customers with services that they can rely on for stable network
operations.
We ensure our teams follow best
practices in project implementation and strive to meet this quality services in
time.
Roles and Responsibilities
Sales
·
Maintaining and developing profitable
relationships in allotted accounts.
·
Ensuring incremental growth the
overall portfolio revenue through sale of additional links and upgrade of
existing links.
·
Managing the customer relationship by
ensuring regular service review meetings with the customers to identify
opportunities for growth, challenges they are facing and general market
intelligence.
·
Ensuring overall retention of the
accounts portfolio.
·
Preparing Quotations, Tenders and
sourcing for client requirements according to specifications
Developing proposals with Technical Team in response to client RFPs
Developing proposals with Technical Team in response to client RFPs
·
Negotiating and closing sales deals
agreements with clients
Finance
·
Following up on behalf of client with
Finance team on all matters related to the account (Invoices, credit notes,
statements, Purchase Order etc.).
·
Making follow-up with client to
ensure that account is current /updated in terms of payment.
Service Delivery
Service Delivery
·
Following up with the service
delivery team to ensure all requests made in the client accounts (deployments,
surveys) are dealt with within the stipulated service level agreements (SLA’s
).
·
Liaising with the Project manager to
ensure all deployments projects to be initiated by a detailed project plan from
the project manager to the client and regular updates provided to the customer.
·
Communicating Clients expectations to
Project Managers throughout the lifecycle of the project.
Marketing
·
Organizing Marketing activities to
increase company visibility, network, and as appreciation forums to our
clientele.
Competencies
·
Professionalism
·
Conceptual analytical and evaluative
skills to conduct independent research and analysis.
·
Ability to identify issues, formulate
opinions, make conclusions and recommendations.
·
Shows pride in work and in
achievements; demonstrates professional competence and mastery of subject
matter; is conscientious and efficient in meeting commitments, observing
deadlines and achieving results; is motivated by professional rather than
personal concerns; shows persistence when faced with difficult problems or
challenges; remains calm in stressful situations.
·
Planning & Organizing:
Demonstrated planning and organizational skills and ability to coordinate the
work of others, work to tight deadlines and handle multiple concurrent
projects/activities. Ability to work under pressure, applying contingency
measures to adjust plans and resources effectively.
·
Develops clear goals that are
consistent with agreed strategies; identifies priority activities and
assignments; adjusts priorities as required; allocates appropriate amount of
time and resources for completing work; foresees risks and allows for
contingencies when planning; monitors and adjusts plans and actions as
necessary; uses time efficiently.
·
Client Orientation: Considers all
those to whom services are provided to be “clients” and seeks to see things
from clients’ point of view; establishes and maintains productive partnerships
with clients by gaining their trust and respect; identifies clients’ needs and
matches them to appropriate solutions.
Education
·
Master’s/degree in business or public
administration, information technology, Marketing, or related area.
·
Certificate/Diploma in Information
technology.
Work Experience
·
MUST have a minimum of seven (2)
years of progressively responsible experience in telecommunications.
·
Experience in working in a
multifaceted organization is desirable.
·
Experience with private sector
partnerships are highly desirable.
·
At least 27 years and above
How to Apply
To be considered your application must submitted via email
to Email: info@masabaservices.com and to be received by 15th January
2017 and addressed to: Human Resource.
The subject head should read
‘BUSINESS DEVELOPMENT MANAGER’