Al-Yusra Restaurant
Job Title: Security Guard
Direct Report: None
Location / Unit: City
Centre Branch
Reports to: Security
Supervisor
They will also be responsible
for maintaining high visibility presence to prevent any illegal and
inappropriate activities that may interfere with the smooth operations of the
restaurant.
Main Responsibilities
Main Responsibilities
- Protect
company’s property and staff by maintaining a safe and secure environment.
- Observe for
signs of crime or disorder and investigate disturbances.
- Act lawfully in
direct defense of life or property.
- Apprehend
criminals and evict violators.
- Take accurate
notes of unusual occurrences.
- Report in
detail any suspicious incidents.
- Patrol randomly
or regularly building and perimeter.
- Monitor and
control access at building entrances and vehicle gates.
- Watch alarm
systems or video cameras and operate detecting/emergency equipment.
- Call police or
fire departments in cases of emergency, such as fire or presence of
unauthorized persons.
- Perform first
aid in case of any injury.
- Perform any
other duties as directed by management.
Key Performance Indicators of
this Position
- Maintaining a
safe and secure environment within the restaurant at all times.
- Continuously
observance for signs of crime or disorder and investigate disturbances.
- Acting lawfully
in direct defense of life or property within the restaurant.
- Timely
apprehension of criminals and evicting violators.
- Take accurate
notes and keeping up to date records of unusual occurrences.
- Immediately
report in detail any suspicious incidents.
- Patrol randomly
or regularly around and within the restaurant building and perimeter.
- Monitor and
control access at building entrances and vehicle gates.
- Keenly and constantly
watch alarm systems or video cameras and operate detecting/emergency
equipment.
- Immediately
call police or fire departments in cases of emergency, such as fire or
presence of unauthorized persons.
- Perform first
aid in case of any injury.
- Alertness and
vigilance.
- Flexibility.
Academic Qualifications &
Experience
- Certificate/Diploma/
in security management/ criminal studies from a recognized institution
- At least two
years’ relevant working experience in similar role
- Certificate of
good conduct
Job / Functional Skills
- Ability to work
efficiently under pressure
- Attention to
details
- Ability to work
long hours
- Flexibility to
work in alternate shifts
- Communication
skills
- Interpersonal
skills
- People
management
- Keen and
vigilant
How to Apply
Interested persons should send their application letter and an updated CV to hr@alyusrakenya.com clearly indicating the position and DESIRED SALARY NOT later than 15th January 2017.
Interested persons should send their application letter and an updated CV to hr@alyusrakenya.com clearly indicating the position and DESIRED SALARY NOT later than 15th January 2017.
Job Title: Team Leader / Floor
Supervisor
Direct Report:Stewards,
Waiters / Waitresses
Location / Unit:City
Centre Branch
Reports to: Service Officer
Job Purpose: To oversee the smooth running of the Restaurant, and all other Food and Beverage outlets.
Job Purpose: To oversee the smooth running of the Restaurant, and all other Food and Beverage outlets.
They will also be in-charge
of the daily operations of the Waiters / Waitresses and Stewards, while
maintaining the set standards for guests’ satisfaction, quality assurance and
asset protection
Main Responsibilities
Main Responsibilities
- In charge of
all junior staff working within his/her section including Waiters,
Waitresses and Stewards.
- Training of
waiters in the use of computerized point of sale system, food and menu
knowledge and top class service techniques.
- Tasking staff
working under him /her by coming up with the outlets opening and closing
duties and distributing each among staff.
- Recommends
staffing requirements in the restaurant.
- Ensures the
restaurant is clean at all times including all the windows, wall hangings
and drinks cabinets.
- Inspects the
food before it goes to the guest and ensures it is of the right quality
and quantity.
- Arranges and
holds briefings on a daily basis before service.
- Ensures the
safety and proper use of all the equipment within the restaurant including
Television sets, fridges, computers and all other electronics.
- Ensure all
plants are watered and are in good conditions.
- Check service
staff uniforms and general grooming and ensure all uniform requirements
are met.
- Check table
symmetry, tilting and alignment in all stations.
- Reports any
repairs to the management for necessary action.
- Ensure the
utmost cleanliness of the restrooms, and fill in the hourly washroom
checklists after inspection.
- Update the
timetable and daily shift allocations.
- Handle all
customer complaints using the 4 step procedure.
- Report all
kinds of disciplinary issues .i.e. lateness, absconding, theft,
insubordination and any other gross misconduct
Key Performance Indicators of
this Position
- Constantly
monitor performance of all staff working under his/her section including
Waiters, Waitresses and Stewards.
- Trained waiters
in the use of computerized point of sale system, food and menu knowledge
and top class service techniques.
- Daily
allocation of tasks to junior staff by coming up with the outlets opening
and closing duties and distributing each among staff.
- Accurate and up
to date record of the restaurant inventory including chairs, tables,
cutlery, crockery and crystals.
- Forecast and
develop quarterly staffing plan for the restaurant.
- Monitor daily
cleaning of the restaurant including all the windows, wall hangings and
drinks cabinet.
- Inspects the
food before it goes to the guest and ensures it is of the right quality
and quantity.
- Arranges and
holds briefings on a daily basis before service.
- Safety and
proper use of all the equipment within the restaurant including Television
sets, fridges, computers and all other electronics.
- Safe custody
for all restaurant keys and the restaurant safety.
- Take necessary
action on reported repair and maintenances needs within 24 hours.
Job / Functional Skills
- Ability to work
efficiently under pressure
- Analytical
skills and attention to details
- Leadership and
integrity
- Good
communication skills
- Interpersonal
skills and team spirit
- Supervisory and
people management skills
- Conflict
resolution skills
- Passion for
customer service and staff motivation
- Good computer
skills
Academic Qualifications &
Experience
- Diploma/Degree
in Food and Beverage service and sales or Service Advanced from a
recognized institution
- Two years’ work
experience on supervisory level in a restaurant set up
Interested persons should send their application letter and an updated CV to hr@alyusrakenya.com clearly indicating the position and DESIRED SALARY NOT later than 15th January 2017.