Our
client, a leading logistics provider in East Africa is seeking to recruit a Client Relationship Manager to be based in Mombasa.
The preferred candidate MUST have
prior work experience in client relationship management and provide the
platform and guidance to the client relationship team to achieve the highest
possible service to the customers.
Key Responsibilities;
·
Manage the day to day functions of
the Client Relationship Officers & Assistant Client Relationship Officers.
·
Manage the client distribution.
·
Develop strong internal policies and
procedure between the client relationship and operations departments.
·
Driving creative problem solving
initiatives throughout all the client relationship functions.
·
Harmonize & Implement the
company’s systems solutions to drive efficiency into the CR functions.
·
Liaise with the Operations Manager to
co-ordinate and streamline all operations.
·
Monitor and keep data of all
costs/incidentals pertaining to clearance/movements.
·
Ensure that quality feedback is
always provided in a timely manner to ALL clients.
Qualifications;
·
Must have a Bachelors degree in
Operations or Supply Chain management or related field.
·
Must have above 7 years experience
working in the customs clearing and freight forwarding industry.
·
Must have proven managerial skills.
·
Must have prior experience in
operational customer relations.
·
Proficiency in computer packages.
·
Must have an analytical mindset and
able to cope with pressure and deadlines.
·
Excellent written and spoken English.
·
Must be willing to work in Mombasa.
Monthly Gross Salary: Ksh 250,000 /= (Approx. 2,500 USD)
Deadline: 25th February 2017
Applications:
To
apply, please follow the link: http://bit.ly/2iYZhBH
We endeavour to make contact with all
of our applicants, but unfortunately high volumes of applications make this
unrealistic. If you do not hear from us within two weeks your application has
not been successful on this occasion. This does not mean you will not be
considered for future roles so please keep an eye on our job board and apply
for positions that match your skills and experience.
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Executive Search Company in Kenya; Summit Recruitment & Search, Blixen
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