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Jobs and Vacancies at JKIA, Nairobi, Kenya – Swissport

This job is only open to Kenyan Citizens

Swissport is an international organisation that provides ground handling services for around 230 million passengers and 4.1 million tonnes of cargo a year on behalf of some 835 client-companies in the aviation sector.  

Swissport is active at 280 airports in 48 countries on 5 continents.  Swissport Kenya Limited is recruiting for the following position based at our warehouse located at Terminal 3 – Cargo Section - Jomo Kenyatta International Airport.

Head of Regional Fleet Management - Middle East & Africa: Ground Support Equipment Maintenance

About us: Swissport International Ltd. is the leading Ground Services Provider to the aviation industry. Swissport is employing over 61,000 dedicated professionals, serving over 835 client companies at 290 stations in 48 countries on five continents. 

Swissport delivers unparalleled value in the areas of Ground Handling, Cargo Services, Executive Aviation, Travel Services, Fueling and Aircraft Maintenance. 

We strive to operate with the core values of People, Professionalism, and Partnership in all that we undertake. 

Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience”. 

Job Role Summary: The Head of Regional Fleet Management is a key member of the regional headquarters management team responsible for leading the implementation, development and continuous improvement of cost effective fleet management solutions; assuring compliance with SPI mandated fleet management policy; identifying and sharing best practice and project managing the implementation of fleet management systems.  

Main Responsibilities
  • Align with global fleet management strategies and assure regional compliance
  • Develop and communicate regional plans that reflect global requirements and the vision to be the industry leader in fleet management
  • Lead the regional implementation of all fleet management activities related to asset, maintenance and inventory management
  • Take functional responsibility for the through life management of the all fleet assets for ramp, cargo, deicing and fueling operations
  • Develop short and long term fleet replacement plans based upon business needs, equipment reliability, maintainability, cost, quality, and operational efficiency
  • Maintain oversight of all related fleet management costs to ensure that total cost of equipment ownership is managed effectively through life
  • Lead the development of a KPI driven performance management culture within the regional fleet management team
  • Monitors operational availability of fleet assets taking proactive action to address areas of concern and SLA targets that are not met
  • Reports on a regular basis to the regional management team on all KPI’s, major projects, roll out and developments
  • Lead the drive to achieve outstanding preventative maintenance in order to improve equipment reliability and reduce costs
  • Take ownership and development of regional fleet management Local Operating Procedures, ensuring compliance through a regular audit program
  • Lead the development of lean processes that will eliminate waste and maximize efficiencies.
  • Drive an ethos of continuous improvement through identifying, communicating and instilling best practice consistently across the region
  • Apply Lean 5S principles to ensure that workshops, parts stores and all maintenance areas are well organized, clean, safe and efficiently functional
  • Provide leadership, direction, guidance and advice to fleet functional teams to ensure full alignment, unity of purpose and help them resolve critical fleet management issues.
  • Provide Procurement with feedback on equipment reliability and supplier performance in supporting equipment through life
  • Collaborate with Safety on any incidents or accidents involving equipment
  • Lead equipment design improvements that improve operational performance, reliability and safety
  • Act as the fleet management Subject Matter Expert (SME) providing advice and guidance up, across and down the regional chain of command
  • Participate in global fleet management forums and workshops to help develop the Swissport Fleet Management System
Qualifications and Competencies
  • Higher level of education, preferably Bachelor’s degree in related engineering or fleet management field
  • Minimum 7 years of experience in operational fleet management roles; preferably in the aviation sector
  • Previous experience as a GSE workshop manager highly desirable
  • Experience in developing requirements documents, formulating plans and managing roll-outs effectively
  • Experience of working in a performance management culture driven by KPIs
  • Ability to work with key stakeholders in multiple locations and at various levels
  • Ability to manage multiple simultaneous projects requiring frequent communication, organization, time management and problem solving skills
  • Excellent written and verbal English communication skills; clearly able to articulate position with clarity at all levels
  • Results oriented with strong analytical and problem solving skills
  • Self-starter with a high degree of motivation and pro-activeness
  • Willingness to travel extensively across the region (50%)  

Team Leader - [1 Post]

Do you believe you have what it takes to lead a team in providing operational excellence?  

Applications are invited from candidates to fill the above position in Cargo Handling.  

The successful candidate is responsible for ensuring that operational excellence is delivered without compromising on quality, safety and service delivery.
Key Duties and Responsibilities:
  • Staff engagement – provide direction and guidance to a team pre, during and post flight towards achieving operational excellence.
  • Develop and foster good relations with customers, authorities and industry stakeholders.
  • Provision of excellent customer service through various customer touch points i.e. face to face, email and telephone interactions.
  • Provision of accurate information to accounts to enable correct billing.
  • Team management and resource planning through effective duty allocations.
  • Ensure implementation of Standard Operating Procedures (SOPs).
  • Ensure proper reporting of shift operations to the Operations Managers.
  • Ensure proper documentation has been generated, checked and confirmed for goods passing through our warehouse.
  • Maintain general security of the warehouse in accordance with SCS procedures.
  • Observe health & safety measures to ensure and maintain safe working conditions.
  • Ensure full compliance to Customer Airline and Regulatory requirements.
  • Education:  KCSE Mean C+, IATA Cargo certification and computer proficiency.
  • Professional Experience:  Aviation industry experience preferred/Management course.
  • Experience: At least 2 years in a busy operational environment.
  • Proven track record in managing teams and operating in a cargo environment is an added advantage.
  • Excellent communications skills.
How to Apply

Your application letter and CV Only should be forwarded via email: 


The Human Resource Manager 
Swissport Kenya Limited 
P.O. Box 19177, 00501 

Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category.  

In case you do not hear from us, please consider your application as unsuccessful.   

Be part of the team that is recognized worldwide for excellence and quality!

Closing Date:  December 29th 2016

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