Head of Partner Operations – Logistics &
Transportation
Our client provides an app and web platform that enables individuals and businesses to connect with Drivers and request on-demand or scheduled courier services at anytime, any day, 24/7.
Job Summary: The Head of Partner Operations is a critical role responsible for partners/driver growth and retention.
Our client provides an app and web platform that enables individuals and businesses to connect with Drivers and request on-demand or scheduled courier services at anytime, any day, 24/7.
Job Summary: The Head of Partner Operations is a critical role responsible for partners/driver growth and retention.
They are looking for a leader
that can manage an international team, promote brand, hire local talent, tackle
many different projects, and grow their company into a global Logistics and
Transportation business.
Key Responsibilities:
Key Responsibilities:
- Build, lead and
empower a team of Operations Managers and Analysts to grow the company in
East Africa
- Work closely
with Product, Engineering, and Business teams to identify strategic
partnership opportunities
- Scale Partner
(Riders & Drivers) growth across multiple services and regions.
- Analyze and
optimize quality and efficiency of the company’s services.
- Report directly
to the CEO and Board of Directors on all Partner Operations KPIs.
- Develop,
manage, and deliver on an operations budget.
- Project and
manage all Riders & Drivers Partnership initiatives and deliver to
deadlines.
- Strategize the
future of their Partnerships and help build that future.
Key Requirements
- 5+ years
Management level experience of operations management / management
consulting / investment banking / strategy
- Master's degree
in Economics, Mathematics. Operations Management, Finance or similar field
- Prior
experience managing cross-functional teams.
- You thrive in a
fast-paced environment. You are a hustler and have no problem getting your
hands dirty and doing the gritty work that comes along with the
higher-level thinking.
- Understanding
of startup speed and working environment.
- Problem-solver:
analytical mind that can navigate obstacles on the fly in a logical and
rational way. Engage in precise, data and details about the business
- You are an
excellent and influential communicator and use data to reinforce your
positions and decisions
- Successfully
executed operations, preferably with P&L ownership, is a plus
- You are highly
competitive and has a unique drive to win
Benefits
- Comprehensive
Medical Insurance
- Company phone
and computer protected under asset insurance
- Parking stipend
- Paid four weeks
vacation
- Opportunity for
company stock options
Location: Ngong Road, Kilimani
Deadline: Interested candidates who meet the above criteria should submit their CV online application on or before 6th January 2017
Correspondence: Applications and detailed CV to be submitted online at http://goo.gl/T8sryH
Applications not meeting minimum requirements will not be considered.
Deadline: Interested candidates who meet the above criteria should submit their CV online application on or before 6th January 2017
Correspondence: Applications and detailed CV to be submitted online at http://goo.gl/T8sryH
Applications not meeting minimum requirements will not be considered.