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Country Manager Job Vacancy

Company: GSK Group (DHL)
Job Title: Country Manager
Reporting to:Managing Director 

Country: Somaliland
Salary Package:$5000 - $6000 (Based on experience)

Job Summary: 
To provide leadership and direction, manage, develop and expand GSK DHL business, ensuring profitable growth and satisfactory cash flow, be the market leader and the benchmark of quality customer experience.

About Us: The GSK Group is a conglomerate comprising of over sixteen different companies each specializing in specific disciplines. 

These include construction, multimedia, travel, shipping, surveying, ship handling, logistics, manufacturing, general trading and courier services. 

We have a passion to find better and smarter ways of doing things, which is the driving force behind our business.

It is this passion for solutions that has made us one of the leading companies in the Horn of Africa.

GSK Group (DHL) is therefore looking for a suitable candidate to fill in the position of Country Manager to be based in Somaliland.

Main Duties and responsibilities
  • Liaise with key DHL contacts to ensure that service levels exceed customer expectations
  • Ensure close coordination with DHL
  • Ensure DHL regional and global service standards are met or exceeded.
  • Provide services that far surpass customer expectations and sets DHL apart from competitors
  • Ensure daily operational targets are met.
  • Ensures continuous quality service improvement through customer service initiatives
  • Develop a favorable image for DHL locally
  • Increase profitability
  • Develop a yearly business plan
  • Ensures goals are well communicated and implemented
  • Budget preparations
  • Country Business Plan in line with Group Strategies
  • Contribute to DHL regional requirements and direction, while ensuring that local environmental factors are taken into consideration in the setting of regional strategies and policies
  • Continually review and improve business processes to improve productivity and add value to DHL services
  • Improve service and transit time performance
  • Develop country organization structure, roles and responsibility and performance targets and goals
  • Develop a motivated team that is able multitask.
  • Identify training needs and opportunities to develop a highly skilled functional team.
  • Plan, organize and direct an efficient and effective team
  • Succession planning
Qualification and Experience
  • Minimum of First degree with a minimum of 5 years working experience in Senior Management or General Management position in DHL or courier Company.
  • Excellent business / commercial acumen
Required Competencies
  • Customer centric
  • Effective communication and interpersonal skills
  • Analytical skills
  • Presentation skills
  • Strategic thinker, Analytical and numerical skills
How to Apply: 
Please submit your motivational letter and up- to -date CV 
Closing Date: 15th Jan 2017

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