Duma Works is recruiting an Area Retail Sales Manager for one of our clients, a fast growing
retail chain in Kenya.
Reports To: Head of Sales
Reports To: Head of Sales
Direct Reports:Branch
Manager
Experience
- 2-3 years’
experience in retail sales
- 1+ year retail
sales management experience preferred
Objectives
- To ensure that
the Stock levels are kept to expectation of the sale done
- Ensure all
banking’s and petty cash are balance from day to day with no shortage
- To analyse the
team and give update of any Red Flags of activities not balancing
- Understand the
team and ensure they give their while doing their responsibilities
- To create an A
team that can deliver and be trusted while not being supervised
- To ensure the
revenue target and business objectives are met for the particular cluster.
- To plan growth
from the business from the respective cluster
Key Areas of Responsibility
- Support sales
team where each one contributes in her best possible way and works towards
the goals and objectives of the organization.
- Manage and
coordinate periodic inventory and cycle counts as per instruction from
Internal Auditor and also I.T team.
- Supervise all
teams and understand how to balance the skills each team has and what lack
update HR-department, prepare candidate of choice who can work there
- Appraisal
reports for staff required on a month on bases as per the format given
- Prepare low
performance list of staff and share to HR-department for action to be
taken
- Set the
realistic and achievable targets for the branch sales executives and other
sales representatives. This you do by taking the branch targets and
dividing it to the team.
- Have the Branch
managers devise strategies and techniques necessary for achieving the
sales targets. Discuss and decide the future course of action from the
contribution given.
- Motivate team
members by ensuring team is working as a single unit towards a common
objective. Resolve grievances and issues within team members and inter
branches.
- Develop
lucrative incentive schemes and introduce monetary benefits to encourage
them to deliver their level best. Appreciate whenever they do good work.
Especially for also maintain Zero shortage.
- Ensure Branch
Teams are generating their reports as per the procedures. Track individual
performance through the reports and make sure each one is living up to the
expectations of the organization.
- Maintain and
improve relationships with the clients.
- Any issues with
system in your region update the I.T department for quick checks and avoid
delays in response
- Work on getting
updates from Accounts to have the relevant issues in regards to less
banking and excess
- Procurement
department follow up that docket numbers are given on time, check that all
deliveries are submitted to them.
- Ensure you do
Audit for branch Cash, petty cash, stock and also over head for the
branch.
- Maintain
necessary data and records for future reference. You will also be given
the historical data for the region so that you can use for comparison to
see if there is any growth.
- Training Branch
management how to display merchandise.
- Creating system
& procedures to keep the branch in check by having segmented stock
take done.
- Deliver Sales
Fundamentals (Distribution, Shelving, Merchandising, and Pricing goals
across all Branches on agreed to retail priorities for the Customers
within multiple markets. This you will get assistance form the Head of
Sales and management.
- Maintain
continual improvement of sales coverage and productivity within a specific
department of Team Retail Selling Organization.
- Understand and optimize
selling effectiveness of the Team Retail Sales Department. Identify needed
training, desired system and work process improvements, and maintain
effective balance of Branch set/surge work and retail Branch coverage.
- Expert resource
to Sales Head & other departmental Heads for all operational issues
with assigned customer within a specific department.
- Effectively and
properly use technology, communication of retail priorities through
checking fast moving, slow moving and also the cut sizes from system and
requesting for necessary stock.
- Effectively
plan and execute Sales Meeting on periodic basis.
- Possess the
ability to travel overnight for meetings and market visits
- Miscellaneous
duties as assigned.
KRA
- Setting and
implementing sales targets for the respective region
- Maximising
sales and profitability for the respective region
- Providing team
with a stimulating and supportive environment
- Maintaining and
increasing standards of customer service
- Driving team
performance
- Controlling the
training and development of staff
Travel Requirements: 100% out of office job
(within Nairobi + environs)
How to Apply
Cover Letter describing your interest and detailed CV are to be sent by email to apply@dumaworks.com marking the subject as “2593”, Your Full name & Phone number e.g. 2593 Barack Obama, +2547xxxxxxxx.
Cover Letter describing your interest and detailed CV are to be sent by email to apply@dumaworks.com marking the subject as “2593”, Your Full name & Phone number e.g. 2593 Barack Obama, +2547xxxxxxxx.
If you don’t follow these
instructions, your application will not go through.
Deadline for receiving applications: 7th January 2017
N.B.* You will receive a
confirmation email and an alert to take a basic screening test over SMS or
online. The email with the test may not arrive immediately. Please be patient.
The email/SMS test will typically be 5-8 questions to help us understand your
background. Regular SMS rates apply to the test. If you have any issues with
the process, please reach out to +254702093793. The Duma Works team will be out
on holiday leave until Jan. 3rd so please be patient when waiting to hear back
with results on the initial test.Deadline for receiving applications: 7th January 2017
If you apply and don’t meet these minimum qualifications, we won’t be able to forward your application to the employer.