Baus Optical Company Limited is a
leading player in the optics industry in Kenya.
To
support her growth strategies, the company is inviting applications from
qualified candidates for the position of Customer Service Executive.
Role’s Summary: The position serves as the first point of contact with
insurance companies and provides assistance to individuals by responding to
routine questions from the shops; provision of general information, and performing
general clerical duties.
Key Responsibilities
·
Scanning all Insurance claim forms to
the insurances for approval
·
Liaising with shops,clients and
insurances often via telephone and e-mail.
·
Training and informing staff on the
new corporate procedures.
·
Updating the marketing manager of any
corporate changes immediately
·
Analyzing the insurances sales
performance and giving comprehensive report.
·
Performs general data entry; prepares
product or service reports by collecting and analyzing customer information.
·
Provides back-up support to other
group members (sales, marketing) in the performance of job duties as required.
·
Performs other related clerical
duties as required or deemed necessary
Qualifications and Experience
·
Diploma in Business Administration / Management
/ Customer Care / Front Desk / Marketing / Public Relations from recognized
institution
·
At least 1 years’ experience in
customer service / front office / Public Relations.
·
Computer literate
·
Willingness to be part of our
corporate values and culture
The Person:
·
Outgoing personality, confident and
responsible.
·
Self driven and result oriented
individual exhibiting discipline and integrity
·
Effective listening skills.
·
A quick learner, adaptable and able
to work well under pressure
·
Good communication and inter-personal
skills
·
Excellent presentation and
negotiation skills.
·
Team building, problem solving and
public relation skills
Please state the expected salary in
the Curriculum Vitae.
Interested candidates who meet the
above criteria should apply via EMAIL:hr@bausoptical.co.ke
OR
The HR Manager,
P.O Box 54948-00200
Nairobi
to
reach us not later than 30th November 2016.
