Job Title: Loading Agent
Reports To: Ground Services Supervisor
Role Purpose Statement: While always complying with health, safety and security working practices, physically handle customer baggage and equipment with care, urgency and caution.
Key Accountabilities / Responsibilities
Role Purpose Statement: While always complying with health, safety and security working practices, physically handle customer baggage and equipment with care, urgency and caution.
Key Accountabilities / Responsibilities
- Maintain a
healthy, safe and secure working environment in compliance with company
procedures, regulatory authorities and requirements of the airline.
- Ensure that
one’s certification is current and valid.
- Wear adequate
company issued Personal Protection gear for the intended duty.
- Ensure that all
baggage are physically accounted (scanned or “bingo”) and segregated
according to Loading instructions.
- Report any
unauthorized bags to the supervisor.
- Accurately sort
and make-up baggage e.g. by flight numbers, hub/transfer/sort/short
connection/etc. according to the supervisor’s instructions.
- Isolate and
inform the supervisor or security present of any damaged bags.
- Immediately
report (and record) equipment un-serviceability to the supervisor.
- Isolate and
secure long lay over baggage in the designated area.
- Ensure order
and neatness of baggage and equipment in the work area.
Knowledge, Skills, Experience
- “O” level
minimum of D plus
- Baggage
handling skills
- Certificate of
Good Conduct
Key Performance Indicators
- Low occurrence
of contravention of apron rules and procedures
- Serviceability
of equipment
- Role awareness
and clarity
- Timeliness of
service as requested.
- Nil damaged
baggage
- Nil misrouted
bag
Competencies
- High level of
integrity.
- Committed to
achieving and maintaining high quality standards.
- Self driven.
- Physically fit.
- Pleasant and
presentable
Only shortlisted candidates will be contacted