Vacancy: IT Support Assistant
We are a retail pharmacy
chain dispensing prescription and non-prescription pharmaceutical
products.
The company has retail
outlets located mostly in high traffic residential estates capitalizing on
volumes created by health care medicine prescribers to the average Kenyan
consumer.
Duties &
Responsibilities:
- Provides
assistance in the use of computer hardware and software
- Troubleshoots,
diagnoses problems, implements corrective action procedures within
prescribed guidelines and/or escalates to IT Manager as appropriate
- Sets up and
configures desktop computers, peripherals and accounts
- Installs
software programs as and when required including running system updates
- Periodically
checks all machines for anti-virus validity and updates where required
- Tests programs
- Maintains
systems, databases and web pages
- Administers
user accounts
- Designs and
produces basic reports such as hardware maintenance report
- Conducts daily
information back up and ensures safe storage of the back-up devices
- Routine checks
and maintenance of CCTV cameras
- Routine checks
and maintenance of PDQ and Smart Card reader machines
Competencies & Skills
Required
- Must be
partially conversant with programming
- Must be able to
think outside the box and provide cutting edge solutions
- Must be
accountable
- Must be able to
stretch the hours when required and also be on call
- Language skills
– Fluent English and Kiswahili
- Planning skills
- Time management
skills
Education Qualification &
Work Experience Required
- Bachelor’s
Degree in Information Technology is desired, however Diploma in IT can be
considered
- Certification
on A+ and N+
- Knowledge of
how CCTV cameras work
- Work experience
of not less than 3 years preferably in retail
- Age: 25-30
years
Qualified candidates are
requested to send their applications which MUST include a cover letter, CV and
copies of relevant testimonials to hr@haltons.co.ke before 27th October
2016.
Only qualified &
shortlisted candidates will be contacted to attend interviews.
Any form of canvassing will
lead to automatic disqualification.