Regional
Sales Managers
Locations: Nairobi East, Nairobi West, North-Rift, South-Rift, Coast, Central (2) and Western (2)
Our client, a leader in the broadcast media sector, seeks to appoint suitably qualified & dedicated individuals to assume the responsibility of Regional Sales Managers.
Key
Responsibilities:
- Distribution
and Area Management by implementing and adopting – Implementation and
adoption of effective distribution strategy to grow sales within the
assigned Area zone.
- Sales
Targets – Ensure achievement of set sales targets i.e. monthly, quarterly,
semi-annually or annually.
- Development
of sales programs – Prepare, plan and execute Area zonal/Area zone sales
programs aimed at market penetration, relationship building, share growth
e.g. Sales promotions, Road shows etc
- Routines
and Processes – Ensure internal collaboration ,team work development and
implementation of key Management and sales routines
- New
Outlets -Achieve active Company M&P base.
- Brand
Management
- Ensure
that all Channel Partners and the Retail Trade in the assigned Area zone
adhere and adopt to set company standards.
- Support
Attainment and compliance to the company branding/merchandising standards
for Channel Partners in the Area zone.
- Attainment
of the visibility and overall branding targets for the Retail trade in the
Area zone
- Implementation
of Channel specific Merchandising and activation in the trade
- People
management – To effectively manage staff and resources allocated within
the Area zone through effective monitoring of performance and by providing
support to the Territory Sales Executive initiatives.
- Stakeholder
management.
- Preparation
of sales and marketing plans, budgets and their implementation. Running of
the Area sales office as a profit centre
Qualifications
and Experience:
- Bachelors
Degree in business marketing, sales or any business related field
- A
professional qualification from CIM
- Masters
Degree in a business related field is an added advantage
- Knowledge
of the dynamics of consumer and business sectors across markets
- Valid
driving license with not less than 3 years’ experience
- At
least 5 years hands on experience in a Sales Distribution management in
FMCG or service sector, of which 2 years must have been in a sales
managerial position with an excellent track record of results achievement.
- Key
knowledge areas include Sales and distribution management, Retail market
knowledge, Pay television industry/ market knowledge, Market &
Customer Knowledge, Commercial knowledge, Financial understanding and
Marketing Knowledge
Skills
and Attributes:
- People
Management ability
- Self-motivated
with Drive and Energy
- Approachability
and Flexibility
- Initiative
and Decisiveness
- Service
Orientated
- Attention
to detail with ability to work under pressure
- Confidentiality
Remuneration: An attractive salary
package is on offer dependent on skills, qualifications and experience.
National
Sales Manager.
The
successful candidate will report to the General Manager, and will be
responsible for the execution of the sales strategy aimed at increasing the
market share and overall profitability of the organization, in line with the
business strategic and tactical objectives.
Key Responsibilities:
Key Responsibilities:
1.
Build and maintain strong working relationships with new and distribution
channels.
2. Ensure all relevant internal and external stakeholders receive all pertinent communications.
3.
Develop and coach sales supervisors and team leaders to meet or exceed specific
goals for profitable revenue growth.
- Work
with the HR team to develop a training schedule.
4. Monitor, analyze sales and market trends.
- Compile
forecasts of stock distribution based on customer demands.
- Proactively
analyze customer needs and make appropriate recommendations for improving
the overall sales approach.
5. Prepare a monthly Sales Report showing the
sales performance against budgets and provide appropriate comments on
variances.
6. Identify and address sales gaps.
7. Source leads for the sales teams.
8. Create an enthusiastic and successful sales environment focusing on thinking outside the box and challenging the norm in business.
9. Develop annual sales plans for increase of market share and profitability on sustainable basis in line with the company Business Plan.
10. Use the latest Sales techniques & tools to manage the delivery of the sales team
11. Plan and implement local sales promotion in consultation with marketing.
12. Ensure compliance with all safety policies and procedures. Responsible to conduct and ensure subordinates conduct themselves in a manner consistent with company mission values of ethics policies and other standard of conduct.
13. Undertake physical visits/ travels to upcountry towns to assess the performance of our sales channels and the markets.
14. Daily review of sales team activities
15. Monthly review and reporting of sales team activities.
6. Identify and address sales gaps.
7. Source leads for the sales teams.
8. Create an enthusiastic and successful sales environment focusing on thinking outside the box and challenging the norm in business.
9. Develop annual sales plans for increase of market share and profitability on sustainable basis in line with the company Business Plan.
10. Use the latest Sales techniques & tools to manage the delivery of the sales team
11. Plan and implement local sales promotion in consultation with marketing.
12. Ensure compliance with all safety policies and procedures. Responsible to conduct and ensure subordinates conduct themselves in a manner consistent with company mission values of ethics policies and other standard of conduct.
13. Undertake physical visits/ travels to upcountry towns to assess the performance of our sales channels and the markets.
14. Daily review of sales team activities
15. Monthly review and reporting of sales team activities.
Qualifications
and Experience:
- Bachelor's
Degree in business marketing, sales or any business related field
- Professional
qualification from CIM will be an added advantage
- Masters
Degree in business related field will be an added advantage
- At
least 5 years Sales management experience with an excellent track record
of results achievement.
- Experience
selling in FMCG/Telcos Sector or Pay TV will be an added advantage
- Experience
in writing, coordinating and producing competitive sales proposals.
- Valid
clean Driving License with not less than 3 years’ experience.
- Retail
market knowledge
- Commercial
and Financial knowledge
Skills:
- High
level of financial and business acumen
- Ability
to understand and apply market intelligence to sales strategy
- Solid
selling experience; a good balance of external selling skills and internal
leadership skills is highly recommended for the role.
- Excellent
communication skills with interpersonal flexibility
- Professional
verbal and written communication skills
- Assertiveness
combined with diplomacy / tact and Cultural sensitivity
- Team
work
Attributes:
- Self-motivated,
with drive and Energy
- High
levels of initiative and attention to detail
- Approachable
and flexible
- Service
Orientated and Decisive
- Ability
to work under pressure
- Confidentiality
Remuneration: An attractive salary package is on offer
dependent on skills, qualifications and experience.
Retention
Manager.
The
successful candidate will report to the General Manager, and will be
responsible for the overseeing all aspects of the business’ retention of
subscribers through the development of an overall retention strategy for
business growth and overall coordination, functional management and leadership
of all retention activities of the business.
Key Responsibilities:
Key Responsibilities:
1.
Responsible for the overall functional management and leadership of all
retention activities of the business which includes:
- Research
and analysis of global best practice on customer retention strategies
- Design
and implementation of a customer retention strategy
- Alignment
of customer retention strategies to the business strategy
- Owning
and driving individual product retention targets
- Design
and implementation of a customer loyalty program
- Ensuring
optimal organizational structure and resource allocation to support
successful rollout of customer retention strategies across the business
2.
Design and implement Information management policies that cover:
- Full
understanding and manipulation of the subscriber databases
- Identification
of subscriber niches
- Identification
and implementation of necessary information e.g. FAQ’s
3.
Drive analytics based reporting on all metrics which includes:
- Management
of trend analysis and opportunity identification
- Improvement
of retention effectiveness
- Interpretation
of key sales drivers, trends and issues
- Continuous
analysis of system generated communication to subscribers e.g. SMS’s
4.
Stakeholder Management which includes:
- Facilitation
of awareness and information sessions to all stakeholders ensuring
effective communication and dissemination of all retention related
information
- Implementation
and post evaluation of inbound and outbound campaigns (Head-office and
regions)
- Working
with all business units and relevant corporate divisions in rolling out
the customer retention strategy
Qualifications
and Experience
- Bachelor’s
Degree in Commerce/Marketing or an equivalent
- Understanding
of local markets nuances and cultural diversity
- 3-5
years relevant experience in a similar role in Telecommunications or FMCG
- Proven
track record of driving customer retention
- Strong
personal work ethic and initiative
- Ability
to innovate and deliver value to business at multiple levels
- Competitor
knowledge
- Marketing
aptitude & Market Research and Analysis
- Business
Intelligence
- Customer
Relationship Management
Skills
and Attributes
- High
level of business acumen
- Excellent
communication skills with interpersonal flexibility
- Professional
verbal and written communication skills
- Assertiveness
combined with diplomacy / tact and Cultural sensitivity
- Team
work
- Self-motivated,
with drive and Energy
- High
levels of initiative Approachable and flexible
- Ability
to work under pressure
- Confidentiality
Remuneration: An attractive salary
package is on offer dependent on skills, qualifications and experience.
Marketing
Assistant.
The
successful candidate will report to the Marketing Manager, and will assist with
the implementation of marketing campaigns and provide support to the PR team
when required to ensure all campaigns run efficiently and according to plan.
Key Responsibilities:
Key Responsibilities:
1.
Assist the Marketing Manager and other senior staff members with the management
of marketing campaigns and initiatives.
2.
Continuously seek out innovative way to improve the brand of the organization
and increase subscriber loyalty.
3.
Provide administrative support to the Marketing team.
- Manage
and monitor the Point of Sales (POS) system and record storage, orders and
deliveries.
- Compile
status reports of on-going and upcoming marketing campaigns and
initiatives.
- Manage
and monitor the marketing and promotional material by checking and
replenishing the inventory, when required and in accordance with the
marketing budget.
- Assist
with budget monitoring and recording of marketing expenses.
4.
Facilitate with the dissemination of pertinent information to relevant internal
(e.g. Sales, Public Relations and Human Resource teams) and external (e.g.
Media Agencies) stakeholders.
5.
Liaise with agencies and production houses to ensure that campaigns and
initiatives are rolled out efficiently and according to plan.
6.
Provide support for cross departmental initiatives with the Sales, Operations
and Public Relations team
7.
Liaise with Agencies and Production houses to ensure that campaigns are rolled
out efficiently and according to plan.
- Ensure
that all external and agencies and marketing service suppliers have the
correct information and information is supplied timeously.
8.
Assist with the coordination of on-air campaigns to ensure the campaigns run
smoothly and according to plan.
9.
Assist with managing third-party vendors.
- Manage
and monitor the work progress with regards to meeting expected deadline.
- Ensure
all invoices are paid in a timely and professional manner.
Qualifications
and Experience:
- Bachelor’s
Degree in Marketing or a related field.
- At
least 2 years’ experience of working in the marketing and advertising
environment.
- A
professional qualification from CIM will be an added advantage
- Strong
Microsoft Office skills
- Basic
Communication Management
- Understanding
of local markets nuances and cultural diversity
- Understanding
of marketing industry best practices
- Strong
interpersonal skills with excellent level of verbal and written
communication
- Strong
planning and organisation skills
- Event
Management skills
Skills
and Attributes:
- Time
Management
- Communication
and Interpersonal Competence
- Attention
to Detail
- Initiative
with Problem Solving ability
- Affiliative
- Conscientious
and Service Orientated
- Ability
to work under pressure
- Self-motivated
- Approachability
and Flexibility
- Drive
and Energy
Remuneration: An attractive salary
package is on offer dependent on skills, qualifications and experience.
Please fill in the attached form and send in MS Excel format, as well as your CV in MS Word format to jobs@instepbusinesssolutions.com.
Please fill in the attached form and send in MS Excel format, as well as your CV in MS Word format to jobs@instepbusinesssolutions.com.
Indicate
the job title on the subject.